Relationship Trainee

About Rupeek‬
‭Founded in 2015, Rupeek is India’s leading asset-backed digital lending fintech platform. Built‬ ‭on the Technology, Integrity & Fair value first ethos, its vision is to be a new age, innovative‬ ‭brand solving the credit pain points of Indians. Rupeek aims to create equal access to credit for‬ ‭every Indian by enabling hassle-free doorstep gold loans at the lowest interest rates, its first‬ ‭flagship product with many more to follow. Rupeek is currently present in 60+ cities and it is the‬ ‭first-ever fintech in the asset-backed lending category to record a $1bn annual run rate (ARR).‬ ‭Headquartered in Bangalore, Rupeek's investors include Sequoia Capital, Accel Partners,‬ ‭Bertelsmann, GGV Capital, VEF, and Lightbox.‬ ‭You will be trained on:‬ ‭●‬‭Gold Appraisal‬ ‭●‬‭Lead generation‬ ‭●‬‭Customer relationship management‬ ‭Roles and Responsibilities:‬ ‭●‬‭To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/‬ ‭prevent spurious/unacceptable ornaments.‬ ‭●‬‭Adhering to high ethical standards and complying with all the laid down processes /‬ ‭policies of Rupeek - KYC adherence. Verify customers KYC & complete online‬ ‭registration.‬ ‭●‬‭Coordinate with the manager and stakeholder for loan approval.‬ ‭●‬‭Ensure to bring in new customers and maintain good relationships with existing‬ ‭customers for generating renewal & referral business.‬ ‭●‬‭Resolving all customer doubts and questions while processing the loan.‬ ‭●‬‭Participate in business development activities to improve the brand visibility of Rupeek‬ ‭Gold Loan in the catchment areas and to generate leads of prospective customers.‬ ‭Persona:‬ ‭●‬‭0-12 months of working experience in any field‬ ‭●‬‭Excellent communication skills in the local language and elementary english‬