Relationship Officer

This job involves managing the Secured Micro Loan Business segment product line which focuses on providing funding for short term and medium term working capital needs of Small Businesses and individuals. The product line offers customized short and long tenured products with collateral. As part of this role, you will be responsible for offering Secured Micro Loans to self-employed individuals/non-individual entities. The end use of funds, such as working capital requirement or business expansion, will be determined during the loan appraisal process. The nature of the business is highly retail, characterized by high transaction volumes, smaller ticket sizes, and significantly higher spread and profit margins compared to Secured Lending products. Stringent controls and monitoring are essential to ensure portfolio health and quality due to the Secured Micro Loan nature of the loans disbursed. Managing the loan book size, profitability, and minimizing delinquency are key objectives of this role. The impact of higher cost of funding on profitability and competitiveness of loan rates offered to customers should be considered. Having an understanding of product market characteristics, connector relationship management, region-specific occupations/trade, local financial preferences, and practices is crucial to gain a competitive advantage while structuring loans and identifying leads. As the RO/RM ABFL, you will be accountable for achieving sales targets set by the Area Head (Sales) ABFL. This includes meeting targeted book size, profitability, growth, and customer service objectives.,