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Relationship Manager| Key Account Management| 99acres

Relationship Manager| Key Account Management| 99acres

Info Edge

1 - 3 years

2 - 5 Lacs

Noida

Posted:2 weeks ago| Platform:

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Skills Required

Upselling Client Servicing Renewals Upsell Key Account Management Client Account Management Client Relationship Client Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities: Title: Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory. If you are passionate about building relationships, managing customer expectations, and delivering a superior customer experience, we invite you to apply for this exciting opportunity to be a part of the 99acres team. Preferred candidate profile:

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www.infoedgellc.com

Business Consulting and Services

Lewes DE

11-50 Employees

917 Jobs

Key People

Hitesh Oberoi

Managing Director & CEO
Vivek Jain

Chief Financial Officer
Pooja Khandal

Chief People Officer

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Relationship Manager| Key Account Management| 99acres

Experience & Salary

Skills Required

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