Relationship Manager

Company Description

HDFC Bank is India's largest private sector bank, serving over 92 million customers nationwide through an extensive network of 8,919 branches and 21,031 ATMs spanning 3,836 cities and towns. Established in 1995 by HDFC, India's leading housing finance company, the Bank offers a wide range of industry-leading financial products and services for individuals, businesses, and corporations, including loans, payments, and wealth management solutions. Following its merger with HDFC Ltd in 2023, HDFC Bank expanded its capabilities, making home loans and other financial services seamlessly accessible across urban and rural areas. With a strong commitment to innovation, digital excellence, and social responsibility through initiatives like Parivartan, HDFC Bank continues to enrich the financial and social wellbeing of communities across India.

Role Description

This is a full-time hybrid position for a Relationship Manager, based in Gandhinagar, with some work-from-home flexibility. The Relationship Manager will be responsible for building and maintaining strong client relationships, liaising with individual and business clients to understand their financial needs, and offering tailored banking and financial solutions. The role includes actively identifying new business opportunities, preparing and managing client accounts, and ensuring superior customer service to enhance client satisfaction and drive loyalty. Additionally, the manager will oversee client onboarding, financial transaction assistance, and handling customer queries effectively.

Qualifications

• Strong relationship management skills including client communication, customer relationship development, and interpersonal skills.
• Proficiency in sales and business development, including identifying new opportunities, closing deals, and achieving targets.
• Good knowledge of banking products, including loans, wealth management, and financial planning services.
• Strong analytical skills to evaluate customer financial needs, manage accounts, and contribute to profitable growth.
• Ability to manage multiple priorities effectively, work in a hybrid work environment, and demonstrate a customer-centric approach.
• Relevant experience in banking, finance, or relationship management is preferred.
• Bachelor's degree in Finance, Business Administration, or related field required; MBA or equivalent qualifications are a plus.