Relationship Manager e-commerce

As a Relationship Manager at our company, your role will be crucial in building, maintaining, and nurturing strong relationships with our clients and vendors in the e-commerce industry. Your excellent communication and interpersonal skills will be key in ensuring seamless collaboration and long-term partnerships. Key Responsibilities: - Develop and maintain strong, long-term relationships with clients to ensure satisfaction and retention. - Act as the primary point of contact between the company, clients, and vendors. - Manage vendor relationships by onboarding, negotiating terms, and ensuring smooth coordination. - Understand client needs, address concerns, and provide timely solutions to enhance their experience. - Collaborate with the sales, operations, and support teams to deliver quality service. - Monitor client and vendor performance, prepare reports, and identify areas for improvement. - Assist in expanding the vendor network and developing new partnerships to support business growth. - Stay updated on e-commerce market trends and best practices to add value to relationships. Qualifications Required: - Bachelor's degree in Business Administration, Marketing, or related field. - 2-4 years of experience in relationship management, vendor management, or client servicing, preferably in e-commerce. - Strong negotiation and communication skills. - Ability to multitask, prioritize, and manage time effectively. - Problem-solving mindset with a client-first approach. - Proficiency in MS Office and familiarity with e-commerce platforms. In addition to the exciting responsibilities and qualifications required for this role, you will also have the opportunity to work in a growing e-commerce startup environment with a collaborative and innovative work culture. Career growth and learning opportunities are also part of the benefits offered for this full-time position.,