Relationship Manager e-commerce

As a Relationship Manager, your role will involve building, maintaining, and nurturing strong relationships with clients and vendors in the e-commerce sector. Your prior experience in e-commerce and vendor management, coupled with excellent communication and interpersonal skills, will be key to ensuring seamless collaboration and long-term partnerships. Key Responsibilities: - Develop and maintain strong, long-term relationships with clients to ensure satisfaction and retention. - Act as the primary point of contact between the company, clients, and vendors. - Manage vendor relationships by onboarding, negotiating terms, and ensuring smooth coordination. - Understand client needs, address concerns, and provide timely solutions to enhance their experience. - Collaborate with the sales, operations, and support teams to deliver quality service. - Monitor client and vendor performance, prepare reports, and identify areas for improvement. - Assist in expanding the vendor network and developing new partnerships to support business growth. - Stay updated on e-commerce market trends and best practices to add value to relationships. Qualifications Required: - Bachelor's degree in Business Administration, Marketing, or related field. - 2-4 years of experience in relationship management, vendor management, or client servicing, preferably in e-commerce. - Strong negotiation and communication skills. - Ability to multitask, prioritize, and manage time effectively. - Problem-solving mindset with a client-first approach. - Proficiency in MS Office and familiarity with e-commerce platforms. In addition to the above details, working in this role will provide you with the opportunity to be a part of a growing e-commerce startup environment, experience a collaborative and innovative work culture, and avail career growth and learning opportunities.,