Relationship Manager - B2B2C

1 - 6 years

2 - 6 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Hi, we are hiring.

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Key Responsibilities and Accountabilities (KRAs)

  1. Distributor Management

  • Manage a portfolio of assigned distributors
  • Push distributors to achieve business targets and grow their loan against mutual funds portfolio
  • Build and maintain long-term relationships with distributors
  • Conduct regular meetings and check-ins to understand distributor needs and challenges
  1. Business Development

  • Encourage and motivate distributors to increase their loan against mutual funds business
  • Identify and capitalize on growth opportunities within the distributor network
  • Collaborate with distributors to develop strategies for expanding their customer base
  1. Problem Solving and Support

  • Act as the primary point of contact for distributors and their customers
  • Promptly address and resolve issues faced by distributors and their customers
  • Escalate complex problems to appropriate internal teams and follow up until resolution

  1. Distributor Education and Enablement

  • Guide distributors on how to enable their customer base to take loans against mutual funds instantly
  • Provide training and resources to help distributors understand Volt Money's products and processes
  • Share best practices and success stories to inspire and educate distributors
  1. Reporting and Analysis

  • Maintain accurate records of distributor performance and interactions
  • Prepare and present regular reports on distributor business growth and relationship status
  • Analyze trends and provide insights to improve distributor performance and satisfaction

Qualifications and Skills

  • Bachelor's degree in Business, Finance, or a related field
  • 3+ years of experience in relationship management, preferably in the financial services sector
  • Strong understanding of mutual funds and loan products, especially loans against mutual funds
  • Excellent communication and interpersonal skills
  • Proven track record in managing business relationships and driving growth
  • Strong problem-solving and analytical skills
  • Proficiency in MS Excel and CRM software

Personal Attributes

  • Self-motivated and results-oriented
  • Excellent relationship-building skills with the ability to work effectively with diverse stakeholders
  • Adaptable and able to work in a fast-paced environment
  • High level of integrity and professionalism
  • Enthusiasm for financial technology and innovation
  • Customer-centric approach with a passion for solving problems

If anyone Interested Please Contact me

E Mail: srikanth.xms@gmail.com/8919869111

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