Relationship Manager - Affluent Banking

Job Code:

Position

Department

Location

About Max Life Insurance:

''Max Life Insurance, one of the leading non-bank promoted private life insurers, is a joint venture between Max Financial Services Ltd. and Mitsui Sumitomo Insurance Co. Ltd. Max Financial Services Ltd. is part of the Max Group, which is a leading Indian multi-business corporation, while Mitsui Sumitomo Insurance is a member of the MS&AD Insurance Group, which is amongst the leading insurers in the world. Max Life Insurance offers comprehensive long term savings, protection and retirement solutions through its high quality agency distribution and multi-channel distribution partners. A financially stable company with a strong track record over the last 15 years, Max Life Insurance offers superior investment expertise. Max Life Insurance has the vision 'To be the most admired life insurance company by securing the financial future of our customers'. The company has a strong customer-centric approach focused on advice-based sales and quality service delivered through its superior human capital. In the financial year 2016, Max Life recorded Gross Written Premium of Rs. 9,216 crore with sum assured of Rs. 2,71,633 crore and Asset Under Management of Rs. 35,824 crore as on 31st March 2016."

We Stand for:

Job Summary:

NA

Key Responsibilities/ Key Deliverables:

• 
  Relationship Management with the Axis Cluster Head also will be responsible for meeting sales target through Bank$B!G(Js Affluent Managers and Private Bankers and for maintaining relationships with their Supervisors.

• Overseeing assigned Branch Affluent business and Shall adhere to agreed TATs on first customer contact and follow-ups from the date of the lead being registered , Keeping accurate record of referrals received from the WMs and PBs

• Shall adhere to agreed TATs on first customer contact and follow-ups from the date of the lead being registered.

• Responsible for increase bank$B!G(Js customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch$B!G(Js customer base, Shall approach him / herself at least 3 new prospects each day

• Drive effectively the Reward and recognition programs launched for WMs and PBs

• Shall train the WMs and PBs regularly on concepts in life insurance and new product introductions.

Measures of Success:

Business Plan:-

Adj MFYP (Rs.) - Plan v/s Actuals

Activation plan:-

Seller Activation (%) - Plan Vs Actual

Achieve Case Size Plan:-

1Case Size : Plan Vs actual

Persistency:-

15th month Persistency (%) - >82.5 (By Value)

Joint Calls /Effective Management of Process:-

Fresh Joint Calls:

Plan Vs Actual

Job Specifications:

• Master of Business Administration from a premier business school or equivalent.

• 3-6 years of experience in Distribution Operations, Wealth HNI and Affluent Channel Management, Prior experience in insurance essential.

• Result Orientation, Innovation, Customer Centricity, Problem Solving & Decision Making, Business Acumen.

Knowledge & Skill Matrix:

• Relationship Management, Effective Management of Process

Additional Information (Optional):

NA