Relations Manager

Company Description

Bajaj Allianz General Insurance Limited, a joint venture between Bajaj Finserv Limited and Allianz SE, is renowned for its wide array of services including health, car, bike, pet, travel, home, cyber, and crop insurance. We are committed to moving from being functionally available to emotionally present with our ethos, #CaringlyYours. We operate with a strong network of nearly 10,000 employees and 99,000 agents across 1,000+ locations in India, supporting more than 14 crore customers. We are recognized for our customer-first approach and have received numerous industry awards for our excellence in service and innovation.

Role Description

This is a full-time, on-site role located in Trivandrum for a Relations Manager. The Relations Manager will be responsible for building and maintaining strong relationships with clients, managing customer queries, ensuring customer satisfaction, collaborating with internal teams to address client needs, and promoting the company's services. The role involves regular interaction with clients to ensure their concerns are addressed promptly and efficiently.

Qualifications

• Excellent communication, interpersonal, and negotiation skills
• Strong customer service and relationship management abilities
• Ability to work collaboratively within a team and independently
• Experience in the insurance industry is a plus
• Bachelor's degree in Business Administration, Marketing, or related field