Regional Manager (Technical)

Regional Manager (Technical)

Roles & Responsibilities

Service Centre Operations

• Develop and implement efficient on-ground processes and procedures at the service center to streamline order processing, inventory management, and quality control.
• Oversee the preparation of processing plans for the service center, ensuring strict adherence to timelines and quality standards.
• Continuously evaluate and improve service center operations to enhance overall efficiency and productivity.

People Management

• Lead, mentor, and develop a high-performing team, fostering a culture of collaboration and continuous improvement.
• Collaborate with relevant teams to effectively address and resolve quality-related concerns and customer complaints.

Quality Control

• Lead a team of 3rd party/in-house QC (Quality Control) personnel and GETs (Graduate Engineer Trainees), setting up robust controls, SOPs (Standard Operating Procedures), and daily reporting mechanisms.
• Establish and enforce strict quality control measures to maintain the highest standards of product quality and consistency across all service centers.
• Implement regular quality checks and audits to identify and rectify any issues promptly.

Reporting and Documentation

• Maintain accurate records of inventory, order processing, and quality control activities.
• Generate daily/monthly reports and performance metrics to assess and improve overall operational efficiency.
• Provide regular updates to the management team on key performance indicators and operational progress.

Vendor and Partner Management

• Maintain strong relationships with all key vendors and partners.
• Negotiate contracts and agreements to secure favorable terms for the company.

Desired Profile / Criteria / Skills

• Experience

  : Minimum

  5-7 years of proven experience in factory operations management or a similar role

  , preferably in an operations environment or from a steel background.

• Industry Inclination

  : Strong inclination to learn about the

  B2B online space and flat steel products

  , including their application in various industries and consumption segments.

• Process Acumen

  : Demonstrated ability to develop and implement efficient processes and workflows.

• Communication

  : Strong communication and interpersonal skills to facilitate effective team collaboration.

• Education

  : A minimum Bachelor's degree in Production or Mechanical Engineering, or a related field is preferred.

Offered Benefits / Facilities

• Medical Benefits
• 5 Days Working

Key Skills

• Operation Management

• Factory Management

• Factory Operations

• Quality Control

• Process Improvement

• Team Leadership

• Inventory Management

• Vendor Management