Regional Manager

About Us:

Regional Manager

Key Responsibilities:

1. Operational Oversight

• Ensure seamless day-to-day operations across all assigned clubs.
• Conduct regular audits and club visits to evaluate cleanliness, equipment maintenance, team performance, and overall member experience.
• Monitor and enforce SOPs, safety standards, and compliance policies.
• Ensure all clubs maintain the brand standards of Anytime Fitness and Innovana Fitness Labs.

2. Team Leadership & Performance Management

• Lead, coach, and mentor Club Managers, Fitness Managers, and key staff.
• Drive accountability through goal setting, performance reviews, and regular one-on-one meetings.
• Resolve escalated HR issues and support recruitment, training, and retention of top-performing staff.

3. Sales & Revenue Management

• Set and review monthly/quarterly targets for membership sales, personal training (PT) sales, and renewals.
• Analyze sales data and implement strategies to drive revenue growth.
• Support club-level teams in marketing initiatives, lead generation, and conversion tracking.

4. Fitness Program Development

• Oversee execution of general training and personal training programs across all clubs.
• Ensure optimal team structure and trainer allocation per club to meet member demand.
• Track PT session targets and manage incentive structures in coordination with Club and Fitness Managers.

5. Member Experience & Retention

• Monitor member satisfaction, feedback, and complaints.
• Support clubs in implementing retention strategies and improving NPS (Net Promoter Score).
• Ensure regular engagement activities, wellness programs, and events are executed at club level.

6. Financial & Administrative Management

• Oversee club budgets, operating expenses, and ensure cost control without compromising service quality.
• Ensure timely submission of reports, staff rosters, and KPI dashboards to senior management.
• Approve purchase orders, reimbursements, and petty cash requests as per company policy.

7. Reporting & Strategy

• Provide weekly/monthly performance reports on club operations, sales, PT, staff, and member metrics.
• Participate in quarterly strategy planning with senior leadership.
• Implement regional growth initiatives and expansion plans where applicable.

Qualifications & Experience:

• Bachelor's degree in Business Administration, Management, Sports Science, or related field (MBA preferred).
• Minimum 1015 years of experience in multi-club operations or fitness management.
• Strong leadership, sales, and operational management skills.
• Excellent interpersonal, communication, and problem-solving abilities.
• Passion for fitness and wellness with a results-driven mindset.

What We Offer:

• Competitive salary with performance-based incentives.
• Opportunity to lead a dynamic team across multiple clubs.
• Career growth and professional development in a fast-growing wellness brand.