Regional Head

The Regional Head (RH)

Key Responsibilities :

Team Leadership & Management

• Supervise and guide a team of ASEs and AGMs to ensure alignment with Livspace s objectives.
• Conduct regular team reviews to monitor performance, address challenges, and maintain motivation.
• Provide strategic direction and actionable plans to achieve franchise onboarding targets for the region.

Planning & Strategy

• Develop and execute region-specific strategies in collaboration with the AGMs and ASEs.
• Oversee franchise onboarding numbers for the assigned region and ensure KPIs are consistently met.
• Create and implement data-driven strategies to improve lead generation, engagement, and conversion rates.

Training & Development

• Conduct training sessions to ensure team members are well-versed in Livspace s processes, SOPs, and CRM tools.
• Motivate and mentor team members to enhance performance and align with the company s growth vision.

Franchise Operations & Closures

• Assist AGMs in finalizing franchise closures by actively participating in negotiations and meetings.
• Travel as required to support franchise onboarding and strengthen regional market presence.

CRM & Data Management

• Ensure the team maintains accurate and up-to-date records in the CRM system.
• Analyze data to identify trends, challenges, and opportunities for improvement in franchise operations.

Key Result Areas (KRAs)

• Achievement of regional franchise onboarding targets.
• Effective management and development of ASE and AGM teams.
• Timely and successful completion of franchise operational setup.
• Strong alignment with Livspace s growth objectives and SOPs.

Job Requirement:

Qualifications and Skills

• Bachelor s degree in business, marketing, or a related field (MBA preferred).

• 8+ years

  of experience in sales, business development, or franchise operations, with at least

  2-3 years

  in a leadership role.
• Proven track record in team management, franchise closures, and target achievement.
• Strong proficiency in CRM tools and data analysis.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to travel extensively to support team activities and franchise closures.
• Self-motivated, proactive, and aligned with company growth objectives.
• Team-oriented with a collaborative approach to problem-solving.