Regional Head - Individual Loans

Job Requirements

Role/ Job Title:

Function/ Department:

Job Purpose

Roles & Responsibilities

• Primarily responsible for sales and collections of MEL, MEL Variants, PL, PL Cross Sell & another unsecured loan product
• Maintaining high class Collections efficiency across buckets as desired by the bank. Current bucket collections to be above 99.7%
• NTB acquisition of customers with retention of existing customers
• Constant growth in the portfolio by increasing the number of customers and consistently delivering desired disbursal amount.
• High compliance standards with continuous portfolio checks. Ensuring minimum governance issues and process lapses
  

Secondary Responsibilities

• Ensuring best customer service with minimum/zero escalations
• Driving digital initiatives within existing products
  

Managerial And Leadership Responsibilities

• Building a strong and high-performance team down under
• Training new hires and nurturing existing talent.
• Continuous guidance to team to prepare them for next role.
• Ensure minimum attrition.
  

Education Qualification

Experience: