Regional Director Operations

Role & responsibilities

Hospital Operations Management: -

Lead the day-to-day operations across all five hospitals to drive consistent, high-quality patient care and service delivery. - Drive operations excellence through process improvement, benchmarking, and performance optimization. - - Implement hospital-wide policies, clinical protocols, and operational SOPs in alignment with corporate standards.

P&L and Financial Management: -

Full accountability for Profit & Loss of the regional hospital cluster. - Monitor and manage financial performance, ensuring revenue growth and cost control. - Oversee budgeting, forecasting, and financial reporting in collaboration with Finance. - Identify areas for operational savings without compromising quality of care.

Consultants & Clinical Partner Management: -

Build and manage strong relationships with doctors, consultants, and medical specialists. - Ensure consultant engagement, satisfaction, and retention. - Oversee consultant contracts, scheduling, performance, and grievance redressal. - Facilitate collaboration between consultants and hospital teams to optimize clinical outcomes.

Operations Excellence: -

Continuous improvement in patient care, process efficiency, and service innovation. - Conduct regular audits, reviews, and feedback sessions to elevate hospital performance. - Ensure uniformity in service delivery and patient experience across all facilities.

Leadership & Team Management: -

Lead Hospital Administrators and department heads across the region. - Conduct performance reviews, training, and capacity building for leadership teams. - Foster a culture of accountability, innovation, and collaboration.

Strategic Planning & Growth: -

Develop and implement growth strategies aligned with business objectives. - Analyze market trends and competitive landscape to identify new opportunities. - Expand services, specialties, and infrastructure as per regional needs.

Regulatory & Quality Compliance: -

Ensure adherence to NABH, JCI, and other applicable standards. - Manage risk, patient safety, and medico-legal issues with a proactive approach. - Maintain zero-tolerance for regulatory breaches and patient safety lapses.

Preferred candidate profile

Masters degree in Hospital Administration / MBA in Healthcare / MHA or equivalent. - Proven multi-unit hospital management experience with P&L ownership.

Strong leadership, financial acumen, and crisis management capabilities. -

Excellent communication and stakeholder management skills. - Knowledge of hospital accreditation standards, compliance, and clinical workflows. - Proficiency in English and Telugu preferred.