Regional Director Operations Medicover Hospitals

15.0 - 24.0 years

60 - 100 Lacs

hyderabad

Work from Office

Role & responsibilities Hospital Operations Management: - Lead the day-to-day operations across all five hospitals to drive consistent, high-quality patient care and service delivery. - Drive operations excellence through process improvement, benchmarking, and performance optimization. - - Implement hospital-wide policies, clinical protocols, and operational SOPs in alignment with corporate standards. P&L and Financial Management: - Full accountability for Profit & Loss of the regional hospital cluster. - Monitor and manage financial performance, ensuring revenue growth and cost control. - Oversee budgeting, forecasting, and financial reporting in collaboration with Finance. - Identify areas for operational savings without compromising quality of care. Consultants & Clinical Partner Management: - Build and manage strong relationships with doctors, consultants, and medical specialists. - Ensure consultant engagement, satisfaction, and retention. - Oversee consultant contracts, scheduling, performance, and grievance redressal. - Facilitate collaboration between consultants and hospital teams to optimize clinical outcomes. Operations Excellence: - Continuous improvement in patient care, process efficiency, and service innovation. - Conduct regular audits, reviews, and feedback sessions to elevate hospital performance. - Ensure uniformity in service delivery and patient experience across all facilities. Leadership & Team Management: - Lead Hospital Administrators and department heads across the region. - Conduct performance reviews, training, and capacity building for leadership teams. - Foster a culture of accountability, innovation, and collaboration. Strategic Planning & Growth: - Develop and implement growth strategies aligned with business objectives. - Analyze market trends and competitive landscape to identify new opportunities. - Expand services, specialties, and infrastructure as per regional needs. Regulatory & Quality Compliance: - Ensure adherence to NABH, JCI, and other applicable standards. - Manage risk, patient safety, and medico-legal issues with a proactive approach. - Maintain zero-tolerance for regulatory breaches and patient safety lapses. Preferred candidate profile Masters degree in Hospital Administration / MBA in Healthcare / MHA or equivalent. - Proven multi-unit hospital management experience with P&L ownership. Strong leadership, financial acumen, and crisis management capabilities. - Excellent communication and stakeholder management skills. - Knowledge of hospital accreditation standards, compliance, and clinical workflows. - Proficiency in English and Telugu preferred.

Posted 1 week ago

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