Regional Collection Manager

0 - 3 years

0 Lacs

Posted:23 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Qualifications:

  • The ideal candidate must have a minimum 2 years of experience, handling various products from NPA / Write off collections.
  • Product specific (SBL, LAP etc) with High ticket size knowledge would be an added advantage.
  • Must be able to maintain composure with difficult or irate customers.
  • Basic computer skills required: Excel and Word.

KRA

  • Collection experience and recovery tools for resolving NPA/ Write off accounts.
  • Ability to negotiate while maintaining a manner which shows sensitivity, tact, and professionalism.
  • Ownership on top accounts for resolution, while making outbound and receiving inbound calls and consistently following the companys collection model and techniques.
  • Ability to perform basic skip-tracing tasks which include following the company's skip-tracing matrix in order to make contact with our customer.
  • Meet monthly individual goals as set by the HOD.

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