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JPMorgan Chase Bank
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Reference Data Analyst

Reference Data Analyst

JPMorgan Chase Bank

5 - 10 years

7 - 12 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

service delivery junior staff operational excellence client servicing analytical query management data analyst customer service process enhancement service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Empower client success through meticulous query management, timely request fulfillment, and strategic process enhancement, ensuring unparalleled service standards and operational excellence.

As an Reference Data Analyst within the Client Account Service team at J.P. Morgan, you will be responsible for reviewing all custody account opening, maintenance, and closure related jobs. You will also work on internal and external projects related to the Custody space. This role requires flexibility with shifts and a strong focus on productivity and quality. Your ability to identify priority issues, work on deadlines, and coordinate with internal functions for prompt resolution will be key to your success in this role. . This role will require you to perform through checks and pay key attention to details. You will be interacting with multiple stakeholders internally and externally.

Job Responsibilities

Ensure allocated jobs are submitted in a timely manner with utmost quality.
Identify issues and coordinate with relevant internal functions for prompt resolution of disputed points within set time-frame parameters.
Collaborate with key partners in service delivery, client service, operations and technology to contribute towards the development of an efficient operating framework.
Measure performance based on productivity and quality.
Identify errors and guide junior staff.
Produce good quality work, which is paramount to the candidates success in the organization.
Perform as a initiator of the jobs and a reviewer of other initiators.

Required qualifications, capabilities and skills

Bachelor s Degree and/or Graduate Degree
Knowledge of Custody is essential with at least 5 + years experience in custody domain)
Strong research, analytical and comprehension skills, with ability to analyze large amounts of data
Client focused with strong customer service skills (e.g. oral and written communication skills)
Ability to multi-task and meet deadlines against a high-volume work schedule.
Approach tasks with strong teamwork while also executing independently.
Work to meet deadlines consistently.
Organize tasks with strong organizational skills.

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Reference Data Analyst