520 Recovery Management Jobs - Page 12

You will be responsible for underwriting mortgage business and managing the portfolio in your assigned branch/location. Your core responsibilities will include reviewing and assessing a broad range of complex loan applications, conducting personal discussions with customers to establish creditworthiness, assessing income to obligation ratios, maintaining portfolio MIS, and ensuring compliance with policies and procedures to meet agreed SLAs. Additionally, you will be expected to build effective relationships with third parties, take ownership of client queries, strive for continuous process improvement, and facilitate quick turnaround of credit lending proposals for mortgage business. You will also be responsible for reviewing credit exposures, ensuring risk mitigation, and managing the credit underwriting function of your branch. To excel in this role, you should have a Graduate or Masters/Post Graduate qualification and preferably hold certifications such as CA or MBA. Your ability to critically review credit proposals, manage credit risk, and ensure adherence to legal and documentation norms will be crucial in this position. Moreover, your role will involve monitoring client and collateral creditworthiness from pre-sanction to post-disbursement phase and undertaking necessary steps for risk mitigation. Finally, you will be required to follow up and ensure recovery of quick mortality cases within specified timelines.,

As a Mortgage Underwriter at our organization, you will be responsible for managing the mortgage portfolio in the assigned branch/location. Your primary duties will include reviewing and assessing a variety of complex loan applications, underwriting proposals according to established policies, conducting personal discussions with customers to determine creditworthiness, and maintaining various reports related to the portfolio. You will need to possess a deep understanding of income to obligation ratios, loan to value ratios, and the factors affecting loan performance over extended periods. Furthermore, you will be expected to collaborate with third parties to provide the best possible outcomes for clients, address client queries, and continuously strive for process improvement. Additionally, you will play a crucial role in the credit underwriting function of your branch, ensuring quick turnaround times for credit lending proposals related to mortgage business. It will be essential for you to conduct critical reviews of credit proposals, facilitate risk mitigation strategies, and monitor the creditworthiness of clients and collateral throughout the lending process. To excel in this role, you should hold a Graduate or Masters/Post Graduate degree, with certifications such as CA or MBA being preferable. Your ability to manage credit underwriting effectively, maintain high service quality standards, and contribute to the overall success of the mortgage business will be key to your success in this position.,

FCM is one of the world s largest travel management companies, recognized as a trusted partner for both national and multinational organizations. With a 24/7 presence in 97 countries, FCM utilizes flexible technology to anticipate and meet client needs. Our team of experts provides in-depth local knowledge while prioritizing duty of care to deliver a personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM offers the best market rates, unique added-value benefits, and exclusive solutions. A leader in travel technology, FCM develops proprietary client solutions and offers specialized services through FCM Consulting and FCM Meetings & Events. Job Purpose: We are seeking a skilled Salesforce Developer to join our dynamic team. The ideal candidate will be responsible for the design, development, and implementation of Salesforce solutions, including custom applications and integrations. You will work closely with business stakeholders to understand their requirements and translate them into technical solutions that drive business value. Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. . Key Responsibilities : Assist clients in finding best International and Domestic travel deals as per their needs. Assist clients with reservations, transfers, changes, and cancellations Provide alternatives for customer travel. Book domestic and international reservations for air travel, rail tickets, hotel, and car rentals. Follow SLA assigned. Monitor and sort global distribution system (GDS) queues to maintain quality. Stay educated on airline rules, regulations, and current affairs. Assist interoffice departments to fulfil client requirement like (MIS) Assist finance for recovering debt from client. Educational Qualification: Graduate with IATA Certification Experience: Good hands on CRS (Amadeus) Understanding of the travel industry and the norms related to Visas and Passport Good communication skills Must have 3+yrs of Experience in both International & Domestic Travel/Ticketing Must be hands on with working out International Fares and routings and Visa processing Knowledge. Work Perks! - What s in it for you: FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - Youll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

To achieve collection targets as per company key objectives in terms of bucket flows. Handle customer issues escalations. Ensure that the collection team adhere to the legal guidelines provided by the law in force. Required Candidate profile Ensure that the collection team adhere to the legal guidelines provided by the law in force. Continuously monitoring collection team

Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.

To analyse/study all Non-Performing Asset (NPA) cases with respect to exposure, security, status of existing operation, any other issues and devise recovery strategy. To conceptualize and implement recovery strategies through various actions including legal actions such takeover of properties under SARFAESI/SFC act and other actions such as CIRP process through NCLT for recovery of loans out of NPA cases. To oversee and manage the recovery out of NPA cases by way of follow up with companies/promoters through meeting/ correspondence, visit to the units/company offices and through various legal actions including takeover /disposal of assets /one time settlement / restructuring of the dues and other legal actions including suit against company/ guarantors, criminal complaints, wilful defaulter proceedings etc. Takeover and disposal of assets under SARFAESI/SFC act. Handling of NCLT cases involving submissions of claims, co-ordination and follow up with Resolution professionals/COC/other lenders, attending Creditors meetings, study of resolution plans /deciding on stand on various voting matter and voting on the resolution plan, submissions of plans to management etc . Co-ordination and follow up with advocates/solicitor firms for various legal actions including filing of suits/CMM applications, vetting of plaints/replies, furnishing information, formulation of our view to be presented at the hearing etc. Co-ordination with Statutory Auditors, Internal Auditors, RBI Auditors, Advocates, Property Consultants, Valuers, Security Agencies, Government agencies, police etc. including submissions of information required by them. Review of legal matters/legal actions of all cases with advocate and legal team from time to time. Preparation and submissions of MIS information/status reports/ATR to Audit Committee/ Recovery Committee/ Board of Directors from time to time. Submission of proposals for OTS/ Sale of assets to the Board/Recovery Committee, Communication of approval to parties and monitoring/follow up for recovery. Post Recovery work including execution of legal documents/sale certificate/ release of securities and issuance of no dues certificates.

Analyze and assess recovery cases, especially NPAs, including financial exposure, available securities, and borrower profile. Develop and implement recovery strategies aligned with regulatory and institutional frameworks. Liaise with borrowers/promoters for negotiation, settlement discussions, and enforcement actions. Guide and oversee actions under SARFAESI Act and SFC Act, including asset seizure, public auction, and legal proceedings. Coordinate with external legal counsel for filing suits, legal notices, and representation in appropriate forums (DRT, NCLT, etc.). Participate in follow-ups with government departments, promoters, and financial institutions. Oversee reporting and documentation including MIS, recovery dashboards, and board-level reporting. Assist in vetting One-Time Settlement (OTS) proposals and restructuring of stressed assets. Ensure compliance with all statutory, regulatory, and internal policy requirements.

Roles and Responsibilities Manage a team responsible for collection of bad debts from assigned areas (ARD & NPAs). Oversee recovery operations to minimize delinquency rates and optimize cash flow. Develop and implement effective strategies for improving collections performance. Collaborate with internal stakeholders to resolve customer issues and disputes. Ensure compliance with regulatory requirements and company policies. Desired Candidate Profile 5-8 years of experience in Collection Management, Recovery Management, or related field. Strong understanding of Npa Management, Team Handling, and Recovery processes. Excellent communication skills with ability to negotiate effectively with customers. Ability to analyze data to identify trends and opportunities for improvement.

Portfolio Manager Department Kotak Mahindra Bank Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 M2 Monitoring and maintaining collection for the area. Managing repossession. Co-ordination with collection agency, repossession agent, sale of asset, Legal formalities. Graduate Min 2 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.

Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency

Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency

Strong Domain knowledge in Credit. Assessing the Credit Risk basis geography and security offered references and financials as well as facility structure. Proactively developing enterprise-wide risk Management strategies and practices for various HL transactions. Understanding on various operational, legal, technical, market and segment risk practice pertaining to HL Business. Delinquency Management along with business. Works in a fast paced office environment. Expected to travel to Customer locations on short notice to conduct meetings. Open to travel to 2 Locations i.e. Lucknow and Kanpur twice/ thrice in a week.

Lead and manage a team of Field Collection Officers across assigned locations. Monitor daily collection performance; ensure achievement of monthly targets (bucket-wise and DPD-wise). Design and implement area-specific recovery strategies for secured and unsecured portfolios. Train Field Officers in soft collection tactics, legal escalation protocols, and digital recovery tools (e.g., mobile apps, GPS tracking, digital notice delivery). Conduct field visits to high-risk accounts, defaulters, and legal proceedings. Ensure proper documentation and evidence collection for all legal cases. Verify and maintain all customer communication, legal documents, and collection-related records. Legal Case Management Oversee the generation and dispatch of legal notices (soft and hard) using predefined rules and templates. Identify cases suitable for arbitration or actionable under Section 138 of the Negotiable Instruments Act. Coordinate bulk assignment of cases to external counsel, ensuring accurate documentation and adherence to protocols. Utilize technology to monitor legal case progress across multiple courts, focusing on updates such as next hearing dates, judgments, and order copies. Implement automated systems to streamline case monitoring and reduce manual intervention.

Job Summary: We are seeking a dedicated and proactive Debt Recovery Agent to join our team. The ideal candidate will be responsible for contacting customers to collect outstanding payments, negotiate repayment plans, and ensure compliance with company policies and legal requirements. This role is essential to our financial stability, as it involves managing a portfolio of delinquent accounts and working to recover funds while maintaining positive customer relationships. Key Responsibilities: Contact customers via phone, email, and other communication methods to discuss overdue payments and arrange payment plans. Maintain a portfolio of delinquent accounts, monitoring payment schedules and ensuring timely follow-up on outstanding balances. Assess customer financial situations and work to negotiate repayment terms that are agreeable to both the customer and the company. Adhere to all debt collection laws and regulations, ensuring compliance with company policies and legal requirements. Record all interactions with customers accurately in the companys database. Collaborate with internal departments, such as customer service and legal, to resolve disputes and ensure timely debt recovery. Provide regular reports to management on debt recovery activities and progress towards targets. Utilize various skip tracing tools and techniques to locate customers with outdated or incorrect contact information. Required Qualifications: High school diploma or equivalent; a degree in finance, business, or related field is a plus. DRA Certified. Proven experience in debt recovery, collections, or a similar role, preferably within the financial or banking sector. Knowledge of relevant debt collection laws and regulations. Strong communication and negotiation skills, with a focus on customer service. Ability to handle difficult conversations and maintain professionalism. Proficiency in Microsoft Office Suite and experience with debt recovery or CRM software. Excellent organizational and time management skills. Preferred Qualifications: Familiarity with debt recovery best practices and skip tracing methods. Experience working in a call center environment or similar high-volume, customerfocused role. Knowledge of financial products and services, including personal loans, credit cards, and other lending products. Working Conditions: Full-time position with standard business hours; occasional overtime may be required based on department needs. Primarily office-based, with a focus on phone and computer work. Compensation: Competitive salary with performance-based incentives and benefits, including health insurance, paid time off, and professional development opportunities.

Role Title : Support -Credit Control Role Summary The role involves end-to-end management of receivables, including timely debtor collection with invoice-level reconciliation, adherence to the company's credit control policy, and accurate TDS accounting with quarterly 26AS reconciliation. It requires maintaining DSO within AOP targets, ensuring minimal billing errors through rate card verification, and proactively engaging with clients for SOA, reconciliations, and audit readiness. The position also entails monthly debtors closing, regular sharing of deductions with sales, and comprehensive DSO reporting across regions and business units. Working with- Finance and Accounts What the role entails Key accountabilities/ responsibilities Timely collection of Debtors and their proper accounting like proper invoice detail for payment belongs to and knocking off based on Invoice to Invoice. No FIFO accounting to be followed in any of area. Nil / Minimum addition to the more than 6 months outstanding Engagement with Client like go to market/SOA/reconciliation signoff. Proper TDS accounting and Quarterly Reco. with 26AS Monthly sharing of deduction details with Sales team Ensuring Billing correction more than 1% of the B2B billing by regular verification of rate cards of top clients Maintaining DSO with in the AOP Monthly Debtors closing by 5th Handling Statutory and Internal audits without any NC Adherence to company's "Credit Control Policy". Regular dashboard on DSO to BU & SBU Head, Region wise, City wise & ZSM wise What we are looking for in you Strong knowledge of finance principles. Candidate with Excellent People Management and Analytical skills Good Communication Skills What we promise to you A high-performance culture with phenomenal career progression. Work with young and enthusiastic team and management. We will cultivate your talent in an inclusive culture that values diversity Role Demands (travel)- Not frequently, if required Location -Vidyavihar, Mumbai Education Requirement Essential-B.com (Commerce) Desirable- Post Graduation Experience Required - 3-5 years

Job Description-LAP Tele Calling Experience Handling Tele collection vertical & Coordinating with Field team for extra output. Conducting frequent reviews with all levels of employees & Different departments. Managing customer escalation -Direct and indirect. Planning for extraction as well DRR for daily output. Closely Monitoring Input Metrics PTP generation, PTP Conversion, Contractability, Agent Performance report. Forecasting the allocation volume and planning resources. Auditing the PRI /GSM /Dialer systems frequently to understating the connectivity issues and solution. Analyzing ramp up /ramp down whenever we required based on the allocation volume. Preparing multiple RCAs to understating the Product and portfolio issues. Conducting-Weekly reviews frequently. Arranging R & R and other FTE contests: games for better productivity. Call listening sessions and calibration will be conducted on regular basis. Preparing penalization structure to reduce the complaint volume as well business betterment. Involved to Hiring /Training and CQ team for understanding ground. Taking Care of Bucket X Preferred Qualifications: Bachelors Degree or equivalent experience 4- 9 years of related experience in Property Claims Managed a team with at least 15+ FTE Exposure to handling voice / Backoffice Operational experience handling LAP Recovery Knowledge/Skills/Abilities/Experience Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy Applies advanced skill in motivation, organization, training, coaching and facilitation of teamwork Applies advanced knowledge of MI creation, MI presentation and showcase relevant team MI team to stakeholders Applies conflict management and problem resolution skills Applies advanced knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data and advanced knowledge of problem solving and preparation of complex reports for analysis Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building

You will be responsible for underwriting mortgage business and managing the portfolio in the assigned branch/location. Your core responsibilities will include reviewing and assessing a broad range of complex loan applications within defined guidelines, underwriting proposals as per policies and procedures, conducting personal discussions with customers to establish creditworthiness, maintaining Portfolio MIS and Delinquency MIS, building effective relationships with third parties, exceeding service quality standards, and facilitating the best outcomes for clients. Additionally, you will be required to undertake a critical review of credit proposals, ensure collateral and other credit risk mitigation, enable quick turnaround time of credit lending proposals for mortgage business, facilitate ongoing review of credit exposures, manage the credit underwriting function of your branch, follow up and ensure recovery of quick mortality cases, and ensure adherence to legal and documentation norms. To qualify for this role, you should be a Graduate with a preference for Masters/Post Graduate degree. Certifications such as CA/MBA are preferable. If you are looking to join a dynamic team and contribute to the success of the mortgage business, this role offers an opportunity for you to utilize your underwriting skills and expertise in managing credit portfolios effectively.,

Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.

Job Title:Oracle Database Engineer Experience5-10 YearsLocation:Bangalore : Work as an Oracle database engineer supporting technology projects and automate the regular Oracle DBA repetitive work using modern automation technologies (e.g. Ansible, Jenkins, Terraform and Groovy). Work is challenging and will involve working on multiple projects simultaneously and under pressure. Out of hours and weekend work will sometimes be required. Work from Office is required on all days. Description: Experience 6+ years in large organizations Essential Banking background Desirable Excellent knowledge in Oracle database administration Excellent knowledge in Real Application Clusters (RAC) Excellent knowledge in Oracle Dataguard Excellent knowledge in Oracle Cloud Infrastructure (OCI) and AWS Excellent knowledge in Oracle Enterprise Manager (OEM) Excellent knowledge in Recovery Manager (RMAN) Excellent knowledge in database patching Excellent knowledge in Performance Tuning Excellent knowledge in Database migration Good knowledge of SQL and/or PL/SQL Good knowledge of Unix/Linux operating systems Good knowledge of Agile working practices Excellent knowledge in Ansible , Git Good knowledge of scripting (Bash, Python) Good Knowledge in Jenkins and Groovy Desirable Good Knowledge in Terraform Good knowledge of other databases

You will be responsible for underwriting mortgage business and managing the portfolio in the assigned branch/location. This includes reviewing and assessing a wide range of complex loan applications within defined guidelines, making decisions or recommending for approval to higher authorities. You will underwrite proposals in accordance with established policies and procedures to meet agreed service level agreements and manage city/area business volumes. Conducting personal discussions with customers to evaluate creditworthiness, ensuring completion of credit/KYC documents, and verifying information through telephonic, field, and collateral visits will be part of your responsibilities. You should have a deep understanding of income to obligation ratios, loan to value ratios, and the rationale behind calculating these ratios, along with their impact on loan performance over extended periods. Maintaining Portfolio MIS, Delinquency MIS, and other operational MIS of the cluster, and providing regular reports will be essential. Building effective relationships with third parties to achieve optimal outcomes for clients, owning client queries, utilizing industry knowledge and experience to address challenges, and exceeding service quality standards are key aspects of the role. Your duties will also involve critically reviewing credit proposals to identify industry, business, financial, management, and facility structure risks. Ensuring collateral and other credit risk mitigation measures are in place to support decision-making on credit proposals, facilitating quick turnaround times for credit lending proposals, and undertaking ongoing reviews of credit exposures to maintain their bankability will be part of your responsibilities. You will also be responsible for overseeing the credit underwriting function of your branch, collaborating closely with local credit analysts and the sales team to expedite credit lending proposals. Additionally, you will be expected to manage the creditworthiness of clients and collateral from pre-sanction to post-disbursement phases, taking necessary steps for risk mitigation while ensuring compliance with legal and documentation norms and policies. Following up on and ensuring the recovery of quick mortality cases between 12-18 MOV will also be part of your role. Qualifications required for this position include a Graduate or Masters/Post Graduate degree, with certifications such as CA/MBA being preferable.,

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism We are seeking a Travel Consultant with 3+ years of experience to assist clients with booking international and domestic travel, including flights, hotels, and car rentals. Responsibilities include managing reservations, changes, cancellations, and debt recovery. Must have expertise in CRS (Amadeus), knowledge of visas, passports, international fares, and routing. Graduate with IATA Certification required. By clicking Accept All Cookies , you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It s also why we offer some great employee benefits and perks outside of the norm. You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world. Market Aligned remuneration structure and a highly competitive salary Fun and Energetic culture : At the heart of everything we do at FCM is a desire to have fun and be yourself Work life Balance : We believe in No Leave = No Life So have your own travel adventures with paid annual leave Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people Paternity Leave: We ensure that you can spend quality time with your growing family Travel perks : You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally Reward & Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it! Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service. We value you... Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you. Who we are... Since our beginning, our vision has always been to open up the world for those who want to see. As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties). We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. Irreverence. Ownership. Egalitarianism We are seeking a Travel Consultant with 3+ years of experience to assist clients with booking international and domestic travel, including flights, hotels, and car rentals. Responsibilities include managing reservations, changes, cancellations, and debt recovery. Must have expertise in CRS (Amadeus), knowledge of visas, passports, international fares, and routing. Graduate with IATA Certification required. By clicking Accept All Cookies , you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.

Job Summary ICSPL is seeking a seasoned Credit Control Head to lead credit management, debt recovery, and accounts receivable operations. The role ensures timely collections, minimizes credit risks, and supports smooth financial processes. Responsibilities: Maintain strong relationships with key customers to facilitate prompt payments and minimize credit risk. Ensure timely debt recovery, negotiate repayment plans, and handle escalated overdue cases. Align payments with sales invoices, reconcile accounts receivables, and resolve discrepancies. Track overdue accounts, prepare aging reports, and provide regular updates on collection performance and credit risks. Collaborate with legal teams to resolve disputes or initiate legal recovery actions when needed. Lead and mentor the credit control team to meet collection targets effectively. • Develop and implement credit control policies and monitor adherence. • Assess customer creditworthiness and set credit limits. • Handle escalated cases of overdue payments and negotiate repayment plans where necessary. Key Role Debt Recovery & Escalation Handling: Drive timely collection of outstanding payments by following up regularly with clients. Negotiate and structure feasible repayment plans for overdue accounts. Take ownership of escalated cases, using both tact and firmness to ensure recovery while preserving client relationships. Reconciliation & Payment Alignment: Ensure incoming payments are correctly aligned with sales invoices and reconcile customer accounts regularly. Identify and resolve any mismatches or discrepancies in billing and payments to maintain clean books. Team Leadership & Performance Management: Lead and mentor the credit control team, setting clear targets, KPIs, and timelines. Provide coaching and support to team members to improve their negotiation and recovery skills. Foster a performance-driven and customer-sensitive culture. Credit Policy Development & Implementation: Develop and refine credit control policies and ensure organization-wide adherence. Monitor compliance to internal credit terms and recommend improvements based on business needs and market practices. Credit Risk Assessment: Assess the creditworthiness of new and existing clients using financial and transactional data. Set appropriate credit limits and terms in consultation with the sales and finance teams to balance business growth with risk management. Qualifications Bachelors/Masters in Finance, Accounting, or related fields. 7+ years in credit control, with 3+ years in a leadership role. Expertise in ERP tools (SAP, Tally) and excellent analytical, negotiation, and communication skills

Lead collections strategy across multiple states Manage early bucket & NPA collections Monitor field teams Analyze portfolio trends & implement corrective actions Ensure compliance with regulatory norms Coordinate with Sales, Credit, & Legal teams