Five Pillars of our Culture:
Zoom InZoom Out :
- We zoom in and go micro; our focus would be doing better in everything, including things we already do well.
- We zoom out a lot for creating successful pilots that can potentially scale into a lot of value add in the future, like strengthening our offline presence.
Enterprising Mindset: If you are bold enough, you will have life changing growth opportunities here.
- We will continue to expand the responsibilities of hungry and willing people. If you are ready to do what you have never done, you will find roles that you have never managed.
- Growing people from within was a significant contributor to the Fortune employers choice award that we won in 2022 and more importantly thats one of the biggest reasons of our success continued momentum
Frugality: Measure Twice and Cut once.
- It is always easy to spend more money to get more done, but it lacks any form of challenge. We have to grow and become better without a proportionate increase in cost.
- For every penny that we spend or that we put up to spend, expect a lot of discussions, debates and conversations. Planning is going to be important, data has to be the foundation, detailing will be a must and world class execution is the only way we will move forward in this journey.
Accountability: Less Why, more How.
- We will always have more to bite than we can chew, we will always have to make choices and prioritize while we progress. We can have hundreds of reasons behind
why
something can not be done, but we have to remain focused on the how
of things. The focus on how will help us find ways to get done, what needs to get done.
Think, decide, play and act for the long term.
- The only time we will make short term decisions is when they help us in the longer term. To me, the long term is all about consistency and not intensity.
Recent Media Coverage: YourStory , Dec 2022
The Core Team:
Geetansh Bamania - Founder CEO
Ketan Krishna - People Governance Head
Prabhat Verma - VP of Engineering, Data Product
Hakim Ujjainwala - Head of Capital and Resourcing
Shivendu Ojha - Customer Operations and Sales
Rohan Kulkarni - Head of Corporate Finance and Strategy
Aman Jha - Head of Operations Procurement
Akash Jangid - Chief of Staff
Dhruv Wahal - AVP - Growth and Marketing
ROLE : Recovery Executive
LOCATION :Chennai
NUMBER OF DIRECT REPORTEES : Individual contributor role
KEY RELATIONSHIPS
REPORTS TO : Assistant Manager Recovery
About the Role:
As a Recovery Executive, you will be responsible for facilitating the collection process and contacting clients to collect outstanding payments
Role and Responsibilities:
As a Recovery Executive, you will be responsible for facilitating the collection process and contacting clients to collect outstanding payments. Your main duties will include:
- Driving collection activities and achieving targets while maintaining excellent customer service
- Aggressively following up with customers via phone and email for overdue amounts
- Maintaining a database of all transactions related to payment collection and account receivables
- Assisting in improving collection strategies and processes
- Researching and resolving payment discrepancies
- Verifying clients and customers who may be potential defaulters
- Coordinating with logistics and customers for pickup of payments or products
- Submitting cash and cheque collections to the bank
Preferred Qualifications:
To qualify for this role, you should have:
- 1-2 years of experience as a collection executive or similar role
- A graduate degree in any field
- Excellent communication skills, both written and oral
- Strong convincing skills
- Fluency in the local language, Hindi, and English
- Knowledge of the local area or assigned work area
Required Skills:
- Collection process knowledge
- Strong customer service skills
- Attention to detail
- Problem-solving abilities
- Organizational skills
Visit our career page here
