Responsibility: Follow up with patients, insurance companies, and third-party payers for overdue medical bills Ensure compliance with healthcare billing regulations and privacy laws (e.g., HIPAA). Communicate effectively with patients and guarantors to resolve billing issues and negotiate repayment plans. Coordinate with the billing department to verify charges and update payment status. Required: 1–3 years of experience in credit recovery or medical billing collections. Familiarity with healthcare revenue cycle management systems. Understanding of ICD codes, CPT, and insurance pre-authorization processes. Strong negotiation, communication, and interpersonal skills. Working knowledge of insurance claims, TPA processes, and hospital billing systems. Proficiency in Microsoft Office and hospital information systems (HIS).

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