Receptionist

Job Description

• Patient and Visitor Interaction:Greet and welcome patients and visitors, provide information, and direct them to the appropriate departments or staff.
• Appointment Management:Schedule, confirm, and manage appointments for patients using medical office software and other technology.
• Communication:Answer multi-line phone systems, screen calls, take messages, and respond to inquiries from patients and other medical offices.
• Administrative Tasks:Perform clerical duties such as filing, scanning documents, preparing medical forms, and processing referrals.
• Patient Records:Maintain and update patient records in electronic health records (EHR) or other systems, ensuring patient information remains confidential.
• Financial Duties:Collect co-pays and payments for services, handle billing questions, and process insurance information.
• Front Desk Operations:Ensure the reception and waiting areas are clean, organized, and inviting.

Required Skills

• Customer Service:Provide excellent customer service and a compassionate demeanor, anticipating patient anxieties and maintaining a calm environment.
• Communication:Possess strong verbal and written communication skills for interacting with patients, visitors, and staff.
• Organization:Be highly organized to manage appointments, patient records, and front desk activities efficiently.
• Technical Proficiency:Be comfortable using computers, medical office software, and other technology for record management and scheduling.
• Attention to Detail:Accurately update patient information and process forms to ensure smooth operations.
• Confidentiality:Maintain the confidentiality of sensitive patient and doctor information, as required by healthcare regulations.

HR

7871130902

Job Type: Full-time

Pay: ₹12,000.00 - ₹14,000.00 per month

Benefits:

• Paid time off

Work Location: In person