Receptionist

Visitor and client management Greet visitors and clients warmly and professionally. Direct visitors to the appropriate person or department. Manage visitor sign-in and issue access cards or badges. Maintain a secure and orderly reception area.  Communication and administrative support Answer, screen, and forward incoming phone calls, taking messages as needed. Handle and respond to emails and other correspondence. Perform various clerical duties, such as filing, photocopying, and scanning. Sort and distribute mail and packages.  Office and schedule management Maintain and update appointment calendars for staff. Schedule meetings and book conference rooms. Assist with making travel and lodging arrangements for employees. Monitor and order office supplies to ensure they are well-stocked. Assist with managing office equipment and coordinating with maintenance or cleaning staff.  Monitoring and patrolling: Regularly patrolling assigned areas on foot or by vehicle to check for signs of intrusion, hazards, or suspicious activity. This includes using CCTV and other surveillance equipment to monitor premises. Access control: Verifying the identification of employees and visitors, managing entry and exit points, and checking or issuing passes to ensure only authorized individuals gain access. Incident response: Responding promptly to alarms, emergencies, or security incidents like theft or trespassing. This involves taking initial action, contacting authorities, and ensuring the scene is secured. Reporting and record-keeping: Maintaining detailed logs of daily activities, incidents, and any irregularities. Reporting daily to supervisors as required. Safety and emergency assistance: Enforcing safety regulations and reporting hazardous conditions. Assisting in emergency procedures like evacuations and providing basic first aid if trained. Gender-sensitive situations: Being prepared to handle situations with discretion, which may include conducting searches or screenings of female visitors or employees when required. Women-associated areas: Working in areas specifically designated for women, such as women's locker rooms or nursing mother's rooms, to provide security and assistance. Victim support: Potentially providing support to victims of sensitive crimes, such as sexual assault or domestic violence, in a way that is appropriate and professional.