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Interviews

Receptionist

Gravity Hospital And Research Centre

1 - 3 years

|

2 - 3 Lacs

Posted:None| Platform:

Apply

Skills Required

communication skills front desk receptionist activities soft spoken computer knowledge convincing power telephone operating verbal communication english language interpersonal skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Patient and Visitor Interaction:

Greeting and Direction:
Serving as the first point of contact, the receptionist welcomes patients and visitors, answers questions, and directs them to the appropriate departments or individuals.
Maintaining a Welcoming Environment:
Creating a positive and organized atmosphere in the reception area is crucial.

Scheduling and Confirming:
Managing appointments for patients, including scheduling new appointments, confirming existing ones, and rescheduling as needed.
Reminders:
Sending appointment reminders to patients to minimize no-shows

Communication:

Answering Phones:
Handling incoming calls, answering general inquiries, and directing calls to the appropriate staff or departments.

Record Keeping

Patient Information:

Filing and Data Entry:
Handling administrative tasks such as filing documents, entering data into the system, and maintaining records.
Billing and Payments:
Processing payments, managing co-pays, and handling billing inquiries.

Technical Proficiency:

MS-Office
Fluent English Communication
Communication Tools:
Effectively utilizing phones, computers, and other communication tools to manage patient information and interactions.

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Gravity Hospital And Research Centre

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