Sector 17, Chandigarh
INR 0.18 - 0.25 Lacs P.A.
Remote
Full Time
Job Summary: We are seeking a meticulous and detail-oriented Visa Filing Officer to manage and process visa applications for clients seeking tourist and study visas. The ideal candidate should be well-versed with embassy guidelines, visa requirements, and the end-to-end documentation process for countries like Canada, USA, UK, Australia, and Schengen nations. Key Responsibilities: Assist clients with complete visa documentation for tourist and study visas. Review and verify all documentation to ensure accuracy, authenticity, and compliance with immigration rules. Fill and submit online and offline visa application forms accurately. Liaise with embassies, consulates, and visa centers to track application status and ensure timely submissions. Advise clients on required documentation, timelines, and potential outcomes. Maintain up-to-date knowledge of changing immigration rules, embassy guidelines, and visa procedures. Schedule and prepare clients for biometrics, interviews, and other formalities as needed. Coordinate with counselors, admission teams, and travel desk to align visa requirements with client needs. Maintain and update visa filing records, spreadsheets, and databases. Provide excellent customer service and regular updates to clients regarding their application status. Preferred Experience: Hands-on experience in filing visas for countries like Canada, UK, USA, Australia, New Zealand, and Schengen nations. Experience in handling SOPs, GTE requirements, or DS-160 forms for respective visa types.
Chandigarh, Chandigarh
INR 0.15 - 0.3 Lacs P.A.
On-site
Full Time
We are seeking a dynamic and motivated Visa Counselor to join our team. The ideal candidate will be responsible for guiding students and clients through the visa application process for countries such as Canada, USA, UK, Australia, and New Zealand. You will provide expert advice on eligibility, documentation, timelines, and ensure a smooth visa application journey from start to finish. Key Responsibilities: Provide accurate information regarding study/work/tourist visa processes and country-specific requirements. Handle walk-ins and online inquiries, and provide one-on-one counseling. Assist clients in collecting and preparing necessary documents for visa filing. Stay updated with current immigration laws, embassy updates, and visa rules. Follow up with students/clients for documents and application status. Coordinate with internal teams (admissions, filing, etc.) to ensure timely processing. Maintain and update records of all visa applications and outcomes. Handle client queries and provide effective resolution. Requirements: Excellent communication and interpersonal skills. Strong knowledge of student/work/tourist visa processes. Ability to handle multiple cases simultaneously. Detail-oriented with strong organizational skills. Fluency in English and Hindi/Punjabi (preferred). Proficiency in MS Office and CRM tools. We are also accepting applications for this profile from tell caller, excitative, visa counsellor. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Provident Fund Education: Higher Secondary(12th Pass) (Required) Experience: Telemarketing: 1 year (Required) Visa Counselling: 1 year (Required) Language: Hindi (Required) Location: Chandigarh, Chandigarh (Required) Work Location: In person
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