Front Desk Executive / Receptionist Greet guests warmly and assist with check-in and check-out procedures. Manage room bookings and reservations (online and offline). Maintain guest records and update information accurately. Answer calls, emails, and guest inquiries professionally. Coordinate with housekeeping and maintenance teams for room readiness. Handle billing, payments, and issue invoices or receipts. Resolve guest complaints promptly and politely. Maintain front desk cleanliness and ensure a welcoming environment. Provide information about hotel facilities, local attractions, and transportation. Skills & Qualifications Excellent communication and customer service skills. Basic computer knowledge (MS Office) Pleasant personality, well-groomed, and punctual. Ability to handle cash and multitask efficiently. Work Hours Rotational shifts, weekends, and holidays as per hotel operations.

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Receptionist / Front Office Executive