Directing patients from one place to other place in side the hospital in polite way Explaining basic details like medicines, treatment to the patients. Ensuring smooth & timely flow of patients for the concern doctor. Responsible for entire Front Office management - Receiving the New Patients and OP, diverting them to the concerned Doctors - Should handle In-bound and Out-Bound calls - Follow-up of OP patients as per the schedule - Regular monitoring of House Keeping, Office Boy and Security - Should have knowledge in MS-Office(MS-Word, MS-Excel etc.,) Good Command in Local Languages Providing quality patient care service by taking complete responsibility, Coordinating with other users, various departments and the management.
Spot Joining Job: Kannada & Tamil Telecalling Qualificatio: Any Above 12th Language: Kannada compulsory WorkType : Co-coordinate with patient Skills: Basic Computer Knowledge /Typing Skills Work Location : Begumpet Hyderabad Salary: 12.000 to 16.000/- Work Timings : 8am to 5pm Or 10am to 7pm Saturday/ Sunday - Mandatory Working 4Weekoffs @ Month Direct Company Not consultancy If Interested Contact HR 8501931374
Must Know the kannada language Greeting to the Patients before and After the calls Handling customer queries, provide information about services Should support daily operations of the clinic Attending to the patients queries over the telephone and convert all queries into appointments (FE and references) Schedule Appointments and coordinate with patients in polite way and should not harsh on calls
Hospital Pharmacists are responsible for monitoring the supply of all medicines used in the hospital and are in charge of purchasing, manufacturing, dispensing and quality testing their medication stock along with the help of pharmacy assistance. Serves patients by preparing medications; giving pharmacological information to multidisciplinary health care team. Evaluating patient’s conditions to ensure all issues are being treated.
Manage organizational tasks such as scheduling, record-keeping, and correspondence. Coordinate with teams to ensure smooth daily operations. Oversee policy implementation and handle administrative challenges.
· Greeting to the Patients before and After the calls · Handling customer queries, provide information about services · Should support daily operations of the clinic · Attending to the patients queries over the telephone and convert all queries into appointments (FE and references) · Schedule Appointments and coordinate with patients in polite way and should not harsh on calls · Should provide vital information requested by patients from time to time · Reference Collections from Existing Patients · Responsibilities for maintenance of Patients Appointments/Data · Follow up with Missed Appointments · Cold Calling the Database to maximize capacity utilization · Should Coordinate with Doctors / CROs regarding POT · Should work individually; prioritize the urgency of multiple of requests.
· Greeting to the Patients before and After the calls · Handling customer queries, provide information about services · Should support daily operations of the clinic · Attending to the patients queries over the telephone and convert all queries into appointments (FE and references) · Schedule Appointments and coordinate with patients in polite way and should not harsh on calls · Should provide vital information requested by patients from time to time · Reference Collections from Existing Patients · Responsibilities for maintenance of Patients Appointments/Data · Follow up with Missed Appointments · Cold Calling the Database to maximize capacity utilization · Should Coordinate with Doctors / CROs regarding POT · Should work individually; prioritize the urgency of multiple of requests.
• Welcomes and greets all patients and visitors, in person or over the phone • Answers the phone while maintaining a polite, consistent phone manner using proper telephonic etiquette • Responsible for keeping the reception area clean and organized. • Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information • Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff • Responds to inquiries by patients, prospective patients, and visitors in a courteous manner • Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment • Protects patient confidentiality, making sure protected health information is secured by not leaving PHI (Patients Health Information) in plain sight and logging off the computer before leaving it unattended. • Train the new recruits with the existing staff. • To Send the Daily/Weekly/monthly report to the Management with regard to Statistics growth of the department and organization. • Patient Registration • Patient Billing • Guiding the Patient • Patient / Doctor Co-ordination • Make sure Patient waiting time is less • Collect feedback from the patient • Work on the feedback received If the patient brings a problem to the receptionist
A Customer Service representative supports patients by providing helpful information, answering questions, and responding to complaints. They are the front line of supports for patients and they help ensure that patients satisfied. Provide information in response to enquiries about homeopathic treatment and to handle the resolve complaints. As a skill set, customer service entails several qualities like active listening empathy, problem-solving and communications.
A Customer Service representative supports patients by providing helpful information, answering questions, and responding to complaints. They are the front line of supports for patients and they help ensure that patients satisfied. Provide information in response to enquiries about homeopathic treatment and to handle the resolve complaints. As a skill set, customer service entails several qualities like active listening empathy, problem-solving and communications.
A Customer Service representative supports patients by providing helpful information, answering questions, and responding to complaints. They are the front line of supports for patients and they help ensure that patients satisfied. Provide information in response to enquiries about homeopathic treatment and to handle the resolve complaints. As a skill set, customer service entails several qualities like active listening empathy, problem-solving and communications.
Hospital Pharmacists are responsible for monitoring the supply of all medicines used in the hospital and are in charge of purchasing, manufacturing, dispensing and quality testing their medication stock along with the help of pharmacy assistance. Serves patients by preparing medications; giving pharmacological information to multidisciplinary health care team. Evaluating patient’s conditions to ensure all issues are being treated.