Telecalling Executive

0 - 31 years

1 - 2 Lacs

Malleswaram, Bengaluru/Bangalore

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

· Greeting to the Patients before and After the calls · Handling customer queries, provide information about services · Should support daily operations of the clinic · Attending to the patients queries over the telephone and convert all queries into appointments (FE and references) · Schedule Appointments and coordinate with patients in polite way and should not harsh on calls · Should provide vital information requested by patients from time to time · Reference Collections from Existing Patients  · Responsibilities for maintenance of Patients Appointments/Data · Follow up with Missed Appointments · Cold Calling the Database to maximize capacity utilization · Should Coordinate with Doctors / CROs regarding POT · Should work individually; prioritize the urgency of multiple of requests.

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