Receptionist / Front Office Executive

A receptionist's job description includes greeting visitors, answering and routing phone calls, and performing various administrative duties to ensure the smooth operation of an office. Key responsibilities involve managing appointments, handling incoming and outgoing mail, maintaining a tidy reception area, and serving as the first point of contact for clients and guests.  Key responsibilities Guest management: Greet visitors, provide a welcoming atmosphere, and direct them to the appropriate person or department.  Communication: Answer and transfer phone calls, handle general inquiries, and manage email correspondence.  Administrative tasks: Schedule meetings, manage calendars, and maintain office supplies.  Mail and correspondence: Receive, sort, and distribute incoming and outgoing mail and faxes.  Office maintenance: Keep the reception area clean, organized, and presentable.  Support: Assist with other clerical tasks and provide support to other staff members as needed.  Essential skills Communication: Strong verbal and interpersonal skills to interact professionally with visitors and callers.  Organization: Ability to manage multiple tasks, maintain schedules, and keep the workspace tidy.  Customer service: A friendly, accommodating, and professional demeanor to create a positive first impression.  Technical proficiency: Comfortable using standard office equipment like phones, computers, printers, and photocopiers.  Adaptability: The ability to handle a variety of tasks and adjust to changing priorities.  Qualifications and requirements Education: A high school diploma or equivalent is typically required. Experience: While on-the-job training is common, prior administrative experience can be beneficial. Additional skills: Certificates in clerical studies or office assistance can provide valuable training in areas like data entry, word processing, and customer service.