🍳 Job Opening: Cook / Chef / Home Cook 👨💼 Employer: Prateek Shukla | 📞 7408130917 📍 Location: C-3/34, Vijayant Khand, Gomti Nagar, Lucknow (Near Chandan Hospital) 💰 Salary: ₹16,000 – ₹20,000 (Fixed) 🕒 Perks: Overtime Pay | Flexible Working Hours | Meals Provided | Accommodation 👨🍳 Responsibilities: Prepare delicious North Indian, Chinese, Continental, and Fast Food dishes Focus on taste, hygiene, and food presentation Manage daily kitchen operations and timely meal prep 📌 Skills Required: Multi-cuisine expertise Strong food prep and presentation skills Passionate about cooking and clean work environment 📞 Apply Now — Limited Vacancy!Ask ChatGPT
Job Description – HR ExecutivePosition Title: HR Executive Reporting to: Managing Director (MD) Location: Lucknow Department: Human Resources Industry: Hospitality (Hotel, Cloud Kitchen, Laundry Services) Type: Full-Time Job Summary We are looking for a proactive and detail-oriented HR Executive to manage and support day-to-day HR operations across our hospitality businesses, including hotel, cloud kitchen, and laundry services. The HR Executive will play a key role in recruitment, onboarding, compliance, employee relations, attendance management, payroll coordination, and training support—ensuring smooth workforce operations and a positive work culture. Key Responsibilities Recruitment & Onboarding Source, screen, and shortlist candidates for multiple roles (frontline, kitchen staff, housekeeping, delivery, admin, etc.). Schedule and coordinate interviews with department heads. Conduct reference checks and prepare offer letters. Organize and manage employee onboarding and induction programs. Employee Records & Administration Maintain accurate and up-to-date employee records (both digital and physical). Prepare and manage documentation for new hires, exits, transfers, and promotions. Ensure compliance with company policies and applicable labor laws. Attendance & Payroll Support Monitor attendance, shift rosters, and leave records. Coordinate with payroll teams to ensure accurate and timely salary processing. Address and resolve basic payroll queries. Training & Development Identify training needs in collaboration with departmental heads. Plan and coordinate training programs on hygiene, customer service, workplace safety, and skill enhancement. Maintain training records and gather feedback for improvements. Employee Engagement & Welfare Plan and execute employee engagement and welfare activities. Address grievances promptly and escalate critical concerns to the HR Manager/MD. Foster a positive, inclusive, and productive work environment. Compliance & Health/Safety Ensure compliance with statutory laws (PF, ESI, Shops & Establishment Act, etc.). Assist in HR audits and labor inspections. Support health and safety implementation, especially in kitchen and laundry operations. Key Skills Strong interpersonal and communication skills. Ability to manage both blue-collar and white-collar workforce effectively. Excellent time management and multitasking in a fast-paced environment. Sound knowledge of labor laws, HRMS tools, and payroll systems. Problem-solving and conflict resolution abilities. Qualifications Bachelor’s degree in Human Resources, Business Administration, or related field. 1–3 years of relevant HR experience, preferably in the hospitality or service sector. Familiarity with hotel, kitchen, or laundry operations is an advantage. Fluency in English and local language(s). Creative mindset with attention to detail.
Job Description – Food & Beverages Manager (with Purchase & Stock Responsibilities) Position Title: Food & Beverages Manager (F&B + Purchase & Stock) Reporting to: Managing Director (MD) / Operations Head Location: Lucknow Department: Food & Beverage / Procurement / Supply Chain Industry: Hospitality (Hotel, Cloud Kitchen, Laundry Services) Type: Full-Time Job Summary The Food & Beverages Manager (F&B + Purchase & Stock) is responsible for leading all food and beverage operations within the hotel — including restaurants, bars, banquets, room service, and catering — while also overseeing procurement, vendor management, and stock control. This combined role ensures exceptional guest experiences, smooth F&B operations, cost-efficient purchasing, accurate inventory management, and compliance with quality and safety standards. Key Responsibilities Food & Beverage OperationsManage daily F&B operations across restaurants, bars, banquets, and room service. Collaborate with the Executive Chef on menu planning, pricing, and promotions. Maintain consistent standards in food quality, presentation, and service. Plan and execute banquets, events, and special promotions to maximize revenue. Handle guest feedback and resolve complaints promptly. Procurement & Purchasing Identify and source food, beverages, kitchen equipment, and other supplies. Develop and maintain strong vendor/supplier relationships. Negotiate pricing and contracts to ensure cost-effectiveness and quality. Issue purchase orders, track deliveries, and ensure timely fulfillment. Keep updated on market trends, seasonal produce, and new suppliers. Inventory & Stock Management Monitor and control stock levels to prevent shortages or wastage. Implement FIFO (First In, First Out) and strong stock discipline. Conduct periodic physical stock audits and reconcile discrepancies. Use POS/ERP systems for accurate real-time stock tracking. Generate inventory and consumption reports for audits and management. Financial Management & Reporting Develop budgets for F&B operations and procurement. Monitor sales performance, cost ratios, and profitability. Minimize waste, pilferage, and control food cost %. Prepare weekly and monthly F&B, purchase, and stock reports. Team Leadership & Development Hire, train, and supervise F&B and store staff. Create rosters, assign tasks, and ensure optimal staffing. Conduct performance evaluations, coaching, and motivation programs. Promote teamwork and a service-driven culture. Compliance & Standards Ensure compliance with food safety, hygiene, and health standards (FSSAI, HACCP, local laws). Maintain proper documentation for audits, supplier checks, and statutory compliance. Oversee safe storage and handling of food, beverages, and chemicals. Requirements Bachelor’s degree in Hotel Management, Supply Chain, or related field. 2+ years of F&B experience, including 1+ years in procurement/inventory management. Strong negotiation, vendor management, and cost-control skills. Proficiency in POS/ERP, procurement, and stock management software. Excellent leadership, communication, and interpersonal skills. Guest-oriented with strong business acumen. Knowledge of food safety and hygiene standards.
Housekeeping Associate (Male/Female) Department: Housekeeping Location: Hotel Pinaka Inn, Vijayant Khand, Gomti Nagar, Lucknow Reports to: Housekeeping Supervisor/Executive Employment Type: Full-time (6-day week; rotational shifts) Shifts (example roster): 07:00–15:00 / 11:00–19:00 / 15:00–23:00 (as per occupancy & roster) Role PurposeEnsure guest rooms, bathrooms, public areas, and toilets are cleaned, sanitized, well-maintained, and presented to brand standards—delivering a safe, comfortable, and pleasant experience for every guest. Key Responsibilities Guest Rooms & Bathrooms Make beds, dust, sweep/mop/vacuum, wipe surfaces, clean mirrors/windows. Deep clean and sanitize bathrooms, fittings, and toilets; restock amenities & towels. Check lights, AC, TV, remote, kettle, and report maintenance issues immediately. Replace linen as per standard; segregate soiled linen and send to laundry. Arrange room setup as per room type; ensure zero leftover personal items. Public Areas Clean and sanitize corridors, staircases, elevators, lobby, banquet pre-function, back-of-house areas, and public toilets on schedule. Maintain floor shine and glass cleanliness; manage dustbins and waste segregation. Operational Discipline Update room status in PMS (Asiatech)—Vacant/Occupied/Dirty/Clean/Inspect—promptly after each task and coordinate room releases with Front Office. Follow cleaning checklists, chemical usage & dilution standards, and color-coded cloth/mop policy. Handle Lost & Found properly: tag, log, and hand over to Front Office. Maintain housekeeping trolley: stocked, clean, and parked safely. Monitor and record consumption of linen, guest supplies, and cleaning agents; prevent wastage. Support turn-down service and quick room turnarounds during peak hours. Adhere to Hygiene, Safety, and PPE guidelines; report accidents/near-miss immediately. Guest Interaction Greet guests courteously; respond to requests (extra towels, pillows, amenities) promptly. Respect guest privacy and security (knock-announce—“Housekeeping”—enter only with permission). Standards & KPIsRoom readiness TAT: Vacant clean ≤ 30–35 mins; Departure ≤ 40 mins (typical targets). Public area checks: Hourly for high-traffic zones, every 2–3 hours for others. Quality: Internal room audit score ≥ 90%; zero safety violations. Complaints: ≤ 1% of stays; all issues closed within 24 hours. Inventory variance: ≤ 2% on monthly counts (linen & amenities). Eligibility & Skills10th/12th pass preferred; hotel housekeeping experience is an advantage (freshers welcome with training). Basic understanding of cleaning tools, chemicals, and safety practices. Physically fit; able to stand/walk for long periods and lift up to ~15 kg safely. Simple English/Hindi communication; courteous and disciplined. Integrity, attention to detail, and teamwork. Work ConditionsUniform & grooming as per hotel policy; mandatory PPE (gloves, mask when needed). Police verification and basic medical fitness may be required. Overtime/rostered off as per workload and policy.
Role Summary The Front Office Executive / Receptionist is responsible for end-to-end front desk operations—handling reservations, check-in/check-out, guest services, billing and payments, coordination with housekeeping/maintenance/kitchen/banquet, and maintaining legal and operational records—ensuring a smooth and professional guest experience at all times. Key Responsibilities 1) Reception & Guest Service • Welcome guests, create a positive first impression, and ensure smooth arrival experience. • Handle guest enquiries, requests, and complaints in a professional and solution-oriented manner. • Provide information on hotel services, kitchen timings, banquet details, local guidance, and policies. • Maintain guest confidentiality and adhere to hotel service standards and etiquette. 2) Reservations, Enquiries & Sales Support • Handle room enquiries through calls/WhatsApp/email/walk-ins/OTA and convert them into bookings. • Create/modify/cancel reservations in hotel software with accurate details. • Share tariffs, inclusions, hotel location, policies, and payment/advance requirements. • Coordinate with manager for corporate/group bookings and special rate approvals (if required). • Ensure correct updates of room inventory and booking status to avoid overbooking. 3) Check-in Process (Front Desk Operations) • Verify guest identity documents, collect required details, and get forms filled & signed as per SOP. • Assign rooms as per booking, preferences, availability, and operational constraints. • Explain hotel rules (checkout time, payment policy, breakfast/restaurant, banquet, visitor policy, etc.). • Ensure advance/complete payment collection as per policy at check-in/check-in extension. • Update room status and guest details correctly in PMS. 4) Check-out Process & Departure Handling • Prepare accurate final bills (room + food + other services) in PMS. • Confirm all postings (restaurant orders, extra bed, early check-in/late checkout, damages, etc.). • Collect pending payments before checkout; issue invoice/receipt and close folio properly. • Coordinate with housekeeping for room checkout status and quick room turnover when required. 5) Billing, Cashiering & Accounts Support • Generate invoices, post charges, and maintain correct GST/tax entries as per hotel billing format. • Accept payments via cash/card/UPI/bank transfer and ensure proper documentation. • Maintain shift-wise cash tally, transaction register, and handover records. • Avoid revenue leakage through correct postings and approvals for discounts/waivers. 6) Coordination with Housekeeping & Maintenance • Track room readiness (Vacant Clean/Dirty/Occupied) and update MyHotelLine regularly. • Communicate priority cleaning for early arrivals, VIPs, and back-to-back check-ins. • Report maintenance issues (AC/geyser/electrical/plumbing) and follow up till closure. • Ensure guest amenities/extra items requests are coordinated and delivered on time. 7) Communication & Front Desk Etiquette • Handle all calls with standard greeting, proper probing, and correct information sharing. • Maintain professional WhatsApp/email communication with guests and booking partners. • Use polite language, avoid arguments, and follow escalation matrix for critical issues. 8) Reports, Logs & Compliance • Maintain daily registers/logs: • Guest check-in/check-out list • Ensure guest records and ID documentation are maintained securely as per SOP/legal requirements. • Support daily closing tasks: pending dues, night summary notes for manager (if applicable). 9) Safety, Security & Asset Control • Keep control of room keys/cards and follow strict key handover policy. • Monitor reception area and coordinate with security/CCTV (where applicable). • Identify and report suspicious activity, visitor violations, or safety hazards immediately. • Maintain discipline, punctuality, grooming, and a clean front office environment.