About the job: Key Responsibilities: 1. Supervise and lead a team of front-desk staff or call center agents, ensuring excellent customer service and efficient operations 2. Oversee incoming and outgoing calls, ensuring prompt responses to patient inquiries and concerns 3. Manage appointment scheduling, cancellations, and rescheduling, minimizing wait times and optimizing clinic resources 4. Ensure clear, empathetic, and professional communication with patients, addressing their needs and concerns 5. Maintain accurate records, track key performance indicators (KPIs), and analyze data to improve clinic operations 6. Quality Assurance: Monitor and evaluate team performance, providing feedback, coaching, and training to enhance service quality 7. Problem Resolution: Resolve patient complaints and issues promptly, escalating complex cases to senior management when necessary Requirements: 1. Excellent communication and interpersonal skills 2. Strong leadership and team management abilities 3. Ability to work in a fast-paced environment 4. Basic knowledge of medical terminology and clinic operations 5. Proficiency in customer relationship management (CRM) software or electronic medical records (EMR) systems Goals: 1. Improve patient satisfaction and experience 2. Enhance team productivity and efficiency 3. Maintain high-quality service standards 4. Contribute to clinic growth and success Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,00,000 - 4,80,000 /year Experience: 1 year(s) Deadline: 2025-06-02 23:59:59 Other perks: Free snacks & beverages Skills required: Leadership About Company: Garekars MD LLP is a renowned skin and laser clinic offering specialized cosmetology services including facials, peels, and HIFU treatments. The clinic is staffed with experienced skin and laser technicians who are skilled in delivering high-quality care and aesthetic solutions. With four state-of-the-art clinics located across Delhi NCR two in Gurgaon, one in Greater Kailash 2 (GK2), and one in Defence Colony Garekars MD LLP ensures convenient access to premium skincare and cosmetic treatments for its clients.

About the job: Key responsibilities: 1. Process daily orders from Shopify, Amazon, Nykaa via Unicommerce/Browntape 2. Generate accurate invoices and shipping labels 3. Complete pick-pack-ship within 24-48 hours 4. Manage courier handovers and tracking updates 5. Create GST-compliant invoices and shipping bills 6. Maintain digital/physical records of all transactions 7. Share daily reports with accounts team 8. Receive and inspect inbound shipments 9. Execute barcode tagging and shelf placement 10. Maintain real-time inventory across systems 11. Conduct regular stock audits 12. Process returns and classify product condition 13. Update inventory systems for returned items 14. File claims for damaged/lost shipments 15. Supervise warehouse staff and assign tasks 16. Train team on packaging and safety protocols 17. Coordinate cross-functionally with other departments Requirements: 1. Demonstrate 3-6 years D2C warehouse experience 2. Operate Unicommerce, Browntape, Shiprocket 3. Apply GST billing knowledge 4. Utilize Excel/Google Sheets proficiently 5. Show detail-oriented, proactive approach 6. Thrive in fast-paced startup environments Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,00,000 - 4,20,000 /year Experience: 1 year(s) Deadline: 2025-06-23 23:59:59 Other perks: Informal dress code, Free snacks & beverages Skills required: Warehouse Management About Company: Garekars MD LLP is a renowned skin and laser clinic offering specialized cosmetology services including facials, peels, and HIFU treatments. The clinic is staffed with experienced skin and laser technicians who are skilled in delivering high-quality care and aesthetic solutions. With four state-of-the-art clinics located across Delhi NCR two in Gurgaon, one in Greater Kailash 2 (GK2), and one in Defence Colony Garekars MD LLP ensures convenient access to premium skincare and cosmetic treatments for its clients.

About the job: Key responsibilities: 1. Lead and motivate a team of BPO agents to achieve daily, weekly, and monthly goals 2. Provide ongoing coaching and feedback to team members to ensure continuous improvement 3. Monitor and analyze team performance metrics to identify areas of improvement and implement solutions 4. Develop and implement training programs to enhance the skills and knowledge of team members 5. Collaborate with other departments to ensure effective communication and workflow 6. Handle escalations and resolve customer complaints in a timely and professional manner 7. Drive a positive and inclusive team culture that fosters collaboration and engagement Requirements: BPO with 5 years experience. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,00,000 - 4,80,000 /year Experience: 1 year(s) Deadline: 2025-06-14 23:59:59 Other perks: Informal dress code, Free snacks & beverages Skills required: Team Management Other Requirements: 1. Proven experience working in a Business Process Outsourcing (BPO) environment, preferably in a front office or customer-facing role 2. Strong leadership and management skills, with the ability to motivate and guide team members 3. Excellent verbal and written communication skills, with the ability to effectively interact with customers, team members, and stakeholders 4. Strong problem-solving and analytical skills, with the ability to resolve complex customer issues 5. Technical Skills: Proficiency About Company: Garekars MD LLP is a renowned skin and laser clinic offering specialized cosmetology services including facials, peels, and HIFU treatments. The clinic is staffed with experienced skin and laser technicians who are skilled in delivering high-quality care and aesthetic solutions. With four state-of-the-art clinics located across Delhi NCR two in Gurgaon, one in Greater Kailash 2 (GK2), and one in Defence Colony Garekars MD LLP ensures convenient access to premium skincare and cosmetic treatments for its clients.