The Receptionist serves as the first point of contact for clients, visitors, and callers. This role requires a friendly, professional, and efficient individual who ensures smooth day-to-day front office operations while maintaining excellent customer service. Key ResponsibilitiesFront Desk Management: Greet and welcome clients, visitors, and patients warmly. Maintain a clean, organized, and professional reception area. Communication Handling: Answer incoming calls, emails, and messages promptly and professionally. Direct calls and inquiries to the appropriate departments or staff members. Provide accurate information about services, appointments, and facilities. Appointment Scheduling: Manage appointment bookings and maintain the calendar. Confirm, reschedule, or cancel appointments as required. Coordinate with doctors, therapists, or consultants to avoid overlaps. Administrative Support: Maintain and update client records and databases. Handle billing support, receipts, and payment tracking (if required). Assist with filing, data entry, and office correspondence. Client Service: Ensure a pleasant client experience from entry to exit. Address basic queries and escalate specific concerns to the appropriate staff. Collect feedback and communicate it to management for service improvement. Operational Support: Assist in managing inventory of office supplies and clinic essentials. Support event coordination, promotional activities, and internal meetings. Ensure compliance with organizational policies and confidentiality standards.

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Receptionist Cum Telecaller