Receptionist

Responsibilities

• Customer service: Greeting and welcoming visitors to the dealership with a friendly and professional demeanor.
• Communication: Answering a multi-line phone system, directing calls to the appropriate department, and taking accurate messages.
• Information management: Entering customer information into the dealership's tracking system and running reports for managers.
• Customer direction: Determining the nature of a customer's visit and introducing them to the correct salesperson or department.
• Appointment scheduling: Assisting sales staff by scheduling and confirming appointments for customers.
• Clerical support: Performing various administrative tasks, such as typing memos, filing, sorting mail, and assisting with paperwork.

Necessary skills and qualificationsTo succeed in this role, you should possess a range of soft and hard skills:

• Education: A high school diploma or GED is typically the minimum educational
• Cashier duties: Processing customer payments and handling cash or credit card transactions in some dealerships.
• Communication skills: Excellent verbal and written communication is essential for interacting with customers and staff.
• Administrative abilities: Proficiency with computer software like Microsoft Office (Word, Excel) is often required for data entry and other clerical tasks.
• Organizational skills: Strong multitasking and time-management skills are necessary for working in a busy, fast-paced environment.
• Customer service experience: Previous experience in a customer-facing or administrative role is beneficial.
• Professionalism: A professional appearance and a positive, friendly, and calm demeanor are important for creating a welcoming first impression

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,500.00 - ₹17,500.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Language:

• English (Preferred)

Work Location: In person