Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
Veradigm
Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
For more information, please explore Veradigm.com .
What will your job look like:
The Operations Support Processor is responsible for the batching, tracking, scanning and indexing of charge, payment and correspondence information into the document storage system. The position is also responsible for preparing insurance and patient deposits for delivery to the bank. Additionally, the position supports the overall Revenue Cycle Management Systems (RCMS) Operations and Client Services departments by efficiently and effectively driving the Revenue Cycle Management process and delivering results.
Main Duties:
Prepares bank deposits according to protocols including separating insurance and patient payments
Completes daily tracking of deposit information in a cash flow sheet for verification to client of deposit Prepares charge batches for processing including separation of charges from attached payments Tracks discrepancies in the document storage system from charge batches that are missing information and sending back to the client Prepares payment batches for processing including separation of insurance payments from patient payments Prepares correspondence batches for processing Processes batches for scanning according to protocols which allows posting/billing to process as efficiently and quickly as possible Pulls and re-scans as needed for clarity Enters applicable information accurately into document storage indexing fields Identifies and reports any discrepancies for resolution Supports outgoing claim efforts as needed by sorting, folding claims as appropriate based on envelope/claim address location and preparing for outgoing mail Supports transfer of information from the FTP site into the document storage system for processing Supports the retrieval of information from client lockboxes for processing Ensures paper document inventory is secured and shredded at appropriate intervals Ensures prompt return and follow up to requests for information
Academic
Qualifications:
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- High School Diploma or GED (Required)
An Ideal Candidate will have: 1+ year relevant work experience (Preferred)
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- Technical: Extensive knowledge on use of email, search engine, Internet; ability to effectively use payer websites and Laserfiche; knowledge and use of Microsoft Products: Outlook, Word, Excel. Preferred experience with various billing systems, such as NextGen, Pro and Allscripts.
- Personal: Strong written, oral, and interpersonal communication skills; Ability to present ideas in business-friendly and user-friendly language; Highly self-motivated, self-directed, and attentive to detail; team-oriented, collaborative; ability to effectively prioritize and execute tasks in a high-pressure environment.
- Communication: Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints from employees and clients. Ability to speak clearly and to make effective and persuasive arguments and presentations.
- Math & Reasoning: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to use critical thinking skills to apply principles of logic and analytical thinking to practical problems.
Work Arrangements: Work from Pune Office all 5 days.
Shift Timing: 7:30 PM IST to 4:30 AM IST (US Shift)
Benefits Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.
- Quarterly Company-Wide Recharge Days
- Peer-based incentive Cheer awards
- All in to Win bonus Program
- Tuition Reimbursement Program
To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -
https: / / veradigm.com / about-veradigm / careers / benefits /
https: / / veradigm.com / about-veradigm / careers / culture /
Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
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