RB - Cards:Product Team - FASTag
INTERNAL USAGE
No. of Vacancies8 to 10Reports toRB - Cards:Product Head - FASTagIs a Team leaderIC & Team LeaderTeam SizeNAGradeManager to Assistant Vice PresidentBusinessRetail BankingDepartmentAcquiring & CardsSub-DepartmentCards ProductLocationCorporate OfficeAbout Acquiring & CardsThe cards product team focuses on building the product propositions, programs and features that enable us to build a best in class product suite in the market. Axis is the 4th largest in the cards industry and is one of the fastest growing cards business in the industry. Cards product works closely with other critical functions like sales, risk, alliances, operations, marketing & IT to ensure seamless delivery of services to our customers.AbouttheRoleKnow customer needs through research and market data. Develop new ideas for market viabilityBusiness Process understanding across banking productsRequirement gathering - Understanding and preparing requirement to take the usage to the next levelFunctional Testing - Responsible to carry out successful testing, identify gaps as part of testing. Establish with business the scope and objective of the solution. Deliver within the defined framework and timelineStakeholder management - Manage stakeholder expectation and provide project governance. Bring evidence-based decision-making during communicationSolution customization - Assist in driving the creation and customization of solutions into the digital platform by defining business requirementVendor handling - Communicating requirements to vendors using techniques standard to software industry, to ensure clarity. Be part of the functional specifications across the different solutions to ensure user acceptance.Build use cases- To support product design and serve as a go-between different stakeholder within the bank----- Leverage on key digital capabilities for increase in efficiency and strategic business solutionsKey ResponsibilitiesDriving sales through various Internal stake holders and external channel partnersMeeting annual business targets in terms of channel activations, Usage & RevenueManaging relationship with key customers and acquisition of new clients.Training & Operational Management of front line sales team & Branch officials etc.Ensuring the escalations are handled and closed in TATProvide feedback for product/process improvementsRegular analysis of sales trends and coming up with sales techniques----- Required Skills - Relationship management skills/Sales/Business developmentQualificationsGraduation /Post Graduate degreeRole ProficienciesFor successful execution of the job, a candidate should possess the following:KnowledgeBasic knowledge of banking as an industry and key playersKnowledge of various programs across marketsProduct management & channel management toolsSkillsGood communication (both verbal & written) and inter-personal skillsPartner relationship managementGood BD skills and Project management competenceAbilitiesAbility to prioritize, track and follow-up across functions for implementation & managing internal teamsAbility to work as a part of team and contribute towards team goalsAbility to manage multiple tasks/projects and deadlines simultaneously---- Ability to conceptualize and implement competent marketing strategies to build engagement and drive adoption---- with customers