Quality Head

Job Role

Reporting to

Work location

Salary :

Role Overview

• Lead and drive the quality assurance function across the site.
• Develop quality policies, ensuring consistency in quality standards, regulatory compliance, and continuous improvement.

Key Responsibilities

1. Strategic Quality Leadership

• Design and implement comprehensive Quality Management Systems (QMS) aligned with ISO 9001, IATF/TS 16949 or equivalent standards.
• Define quality objectives and KPIs, monitor performance, and report to Plant Head.

2. Quality System Development & Deployment

• Create and standardize quality control protocols, PPAP documentation, audit procedures, and CAPA workflows across all plants.
• Oversee internal and supplier quality audits and ensure timely closure of findings.

3. Continuous Improvement & Root Cause Analysis

• Analyze quality metrics and customer feedback to identify improvement areas.
• Champion 6 Sigma, SPC, Lean, 5S, Kaizen and other methodologies to reduce defects and drive efficiencies.

4. Cross-functional Collaboration & Customer Quality Interface

• Coordinate with production, engineering, and procurement to address quality issues and implement corrective actions.

5. Staff Leadership & Development

• Build and lead a team of quality managers/engineers. Provide mentoring, training, and succession planning.

6. Compliance, Audits & Certifications

• Ensure compliance with relevant industry standards (ISO, IATF) and maintain certifications.
• Coordinate and prepare for external audits (customer, third-party, regulatory).

7. Supplier Quality Management

• Develop supplier quality expectations and monitor supplier performance.
• Conduct supplier audits and collaborate on corrective actions for incoming material quality.

Qualifications & Experience

• Education

  : Bachelors/Masters in Mechanical, Industrial, Manufacturing Engineering or related field.

• Experience

  : 1015 years in quality assurance within sheet metal or automotive manufacturing, with 5 years in a leadership role overseeing multiple plants.

• Certifications

  : ISO 9001 Lead Auditor, Six Sigma Green/Black Belt, certifications in Lean or related QMS methodologies.

Core Skills & Competencies

• Quality Management Systems (ISO 9001, IATF/TS 16949)
• Root Cause Analysis (e.g. 5Why, Fishbone) & CAPA
• Statistical Process Control (SPC), PPAP, FMEA
• Lean Manufacturing, Six Sigma, 5S, Kaizen
• Auditing (internal, supplier, external)
• ERP and quality data systems, Microsoft Excel and reporting tools
• Leadership, team-building & communication
• Cross-functional collaboration and stakeholder management

Key Performance Indicators (KPIs)

• Defect per Million Opportunities (DPMO) / PPM rate reduction
• Customer rejection rate and claims
• Audit closure rate and CAPA effectiveness
• Supplier quality performance
• Achievement of certification and audit readiness

Reporting & Stakeholder Interaction

• Reports to Plant Head

CONTACT DETAILS

VISHNUPRIYA HR RECRUITER

vishnupriya.a@cielhr.com / 99438 28030