Posted:2 weeks ago| Platform: Shine logo

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Job Type

Full Time

Job Description

As a Quality Checker, your primary responsibility will be to meticulously review completed background verification reports to ensure they align with company standards and client expectations. This pivotal role entails cross-verifying information, pinpointing any discrepancies, and ensuring strict adherence to timelines and compliance protocols. You will be entrusted with the following key responsibilities: - Reviewing and validating background verification reports meticulously prepared by the operations team. - Ensuring the completeness, accuracy, and compliance of all documentation with client-specific guidelines. - Cross-verifying crucial data points such as employment history, educational credentials, address verifications, criminal checks, and reference verifications. - Identifying and flagging any discrepancies, errors, or missing information for further investigation and resolution. - Providing constructive feedback to verification executives to facilitate necessary corrections and enhance quality standards. - Collaborating effectively with internal teams to uphold high-quality standards and address any arising queries proactively. - Ensuring the timely completion of reports in accordance with client Service Level Agreements (SLAs). - Maintaining meticulous records of quality audits and recommending process improvements for enhanced efficiency. To excel in this role, you should possess the following skills and qualifications: - A Bachelor's degree in any discipline. - 1-3 years of experience in background verification, quality control, compliance, or a related field. - Exceptional attention to detail and strong analytical capabilities. - Proficiency in MS Office applications such as Excel, Word, and Outlook. - Effective written and verbal communication skills. - Demonstrated ability to multitask efficiently and meet stringent deadlines. - Knowledge of background verification industry processes and standards is advantageous. Desirable attributes for this role include: - Prior experience working with background screening databases or tools. - Familiarity with data privacy laws and confidentiality protocols. - A process-oriented approach with a keen focus on maintaining high-quality standards. This is a full-time, permanent position offering benefits such as paid sick time and paid time off. The role requires day-shift availability and an in-person work location. The application deadline is 31/05/2025, with an expected start date of 02/06/2025.,

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