Quality Audit - SP

3 years

4 - 6 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Quality Auditor

Department:

Quality

Location:

Gurugram / Mohali / Karnal

Experience:

3+ years in service industry (KPO/BPO)

Shift:

General

Language:

English, PunjabiWe are looking for a Quality Auditor with experience in the service industry (KPO/BPO) to support audit and process improvement activities. The role involves conducting audits, preparing reports, performing root cause analysis (RCA), and recommending process improvements to enhance service quality. The candidate should have strong analytical and communication skills and be comfortable working in a fast-paced environment.

Key Skills

  • Quality audits and reporting
  • Root cause analysis (RCA)
  • Process improvement in service operations
  • Good communication and problem-solving skills
Skills: o audit reporting,punjabi,english,root,bpo,root cause analysis,reporting,general,rca

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