4580 Quality Audit Jobs - Page 40

Job Title: Quality Auditor / Analyst AR (Denial Management, EV, BV Audit) Position Type: Full-Time, Work From Office (WFO) Location: Near Madhavaram Tabbal Petti, Chennai 600051 Preferred Candidates: Immediate joiners located nearby Openings: 1 We are looking for a highly skilled Quality Auditor with strong expertise in AR – Denial Management , and exposure to Eligibility and Benefits Verification (EV/BV) audit processes . This role involves working closely with AR Callers and AR Analysts , ensuring process quality, audit accuracy, and continuous performance improvement across AR functions. Key Responsibilities Conduct in-depth quality audits of AR Callers’ and Analysts' performance in Denia...

Job Title QA/QC Engineer - Quality Executive Location Baner, Pune, Maharashtra Reporting To Project / QAQC Lead / Senior Engineer Quality / Construction Manager Employment Type Full Time, Onsite Role Overview The QA/QC Engineer at K Raheja Corp will be responsible for ensuring that all aspects of construction within the project meet the defined quality standards and specifications. The role involves implementing quality assurance (QA) and quality control (QC) processes, conducting inspections and testing, monitoring workmanship and materials, identifying nonconformities, and ensuring corrective action. The aim is to deliver projects that meet customer expectations, regulatory requirements, a...

Looking for quality assurance candidate for real estate developer. Required Candidate profile Develop and Implement QA/QC Plans:Conduct On-site Inspections,Monitor Quality,Ensure Compliance,Vendor & Contractor Management

Knowledge of Line process and working methods. Hands on knowledge of Roundness machine, Roughness machine, CMM machine, Microscope. (Must have knowledge of all these machines) Knowledge of Quality system, 7 QC tools, SPC, FMEA, MSA Knowledge of Line rejection analysis, overall targets, corrective and preventive actions for rejection, quality plan, Quality circle monitoring Knowledge of Customer return complain analysis & timely feedback Knowledge of ISO 9001:2008 documentations & ensure compliance Knowledge of Preparing the Daily, Weekly, Monthly reports for better communication with the Management Good command of MS Office Good communication skills Minimum 2-3 years of work experience Educa...

We are looking for a skilled Quality Analyst to join our team in Bengaluru. The ideal candidate will have 2 to 5 years of experience in quality analysis, preferably in a BPO or call centre setting. Roles and Responsibility Monitor and evaluate agent performance to ensure high-quality customer service. Develop and implement quality control processes to identify areas for improvement. Collaborate with team members to provide coaching and feedback on performance. Analyze data and trends to identify process improvements. Develop reports and metrics to measure quality performance. Participate in quality audits and assessments to ensure compliance with industry standards. Job Requirements Minimum ...

We are looking for a highly skilled and detail-oriented Quality Analyst to join our team in the BPO/Call Centre industry. The ideal candidate should have 0 to 3 years of experience. Roles and Responsibility Monitor and evaluate call quality to ensure high standards of customer service. Develop and implement effective quality control processes to identify areas for improvement. Collaborate with team members to provide feedback and coaching on performance. Analyze data and trends to identify patterns and opportunities for growth. Develop and maintain reports to track quality metrics and performance. Participate in training and development programs to enhance skills and knowledge. Job Requireme...

IA Meetings is looking for Management Trainee to join our dynamic team and embark on a rewarding career journey Shadow and work with experienced managers and leaders to gain an understanding of the roles Participate in projects and initiatives to demonstrate competence and add value to the organization Provide support to managers and teams, as needed Attend meetings, conferences, and other training events to expand knowledge and network with other professionals Evaluate and analyze business operations, identify areas for improvement, and make recommendations for changes Strong commitment to learning and professional development and be open to feedback and constructive criticism Excellent com...

About the Team This role would be a part of our third line of defense team at PayU Payments Private Limited and would work closely with Audit Track Leaders. About the Role We are looking for an experienced audit professional to lead and manage our efforts for the quality assurance program across internal and concurrent audits. This role would be an integral part of our Internal Audit team and would directly report to the Head of Internal Audit (HIA), PayU India. As the Audit Quality Assurance Lead, you will play a critical role in ensuring the integrity and effectiveness of our audit function at PayU India. Responsibilities: Develop, implement, and maintain a robust audit quality assurance p...

Key Responsibilities: Lead and manage organization-wide quality initiatives. Ensure compliance with regulatory and industry standards. Drive continuous improvement across processes and systems. Oversee and coordinate quality audits and inspections. Develop, implement, and monitor Quality Management System (QMS) strategies.

We are looking for a skilled Quality Analyst to join our team in the BPO/Call Centre industry. The ideal candidate will have 2 to 6 years of experience and be based in Domestic. Roles and Responsibility Monitor and evaluate call quality to ensure high standards. Develop and implement quality control processes to identify areas for improvement. Collaborate with team members to provide feedback and coaching on performance. Analyze data and trends to identify patterns and opportunities for growth. Develop reports and metrics to measure quality performance. Participate in training and development programs to enhance skills and knowledge. Job Requirements Minimum 2 years of experience in a qualit...

We are looking for a skilled Team Lead Quality to join our team in the BPO/Call Centre industry. The ideal candidate will have 4 to 9 years of experience and a strong background in quality assurance, with excellent communication and leadership skills. Roles and Responsibility Manage and lead a team of quality professionals to ensure high-quality service delivery. Develop and implement effective quality control processes and procedures. Conduct regular audits and reviews to identify areas for improvement. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze data and metrics to measure performance and identify trends. Provide coaching and training to team ...

We are looking for a skilled Quality Assurance Analyst I to join our team in the International sector. The ideal candidate will have 3 to 7 years of experience in quality assurance, preferably in a BPO or call centre environment. Roles and Responsibility Monitor and evaluate agent performance to ensure high-quality customer service. Develop and implement effective quality control processes to identify areas for improvement. Collaborate with team members to resolve customer complaints and concerns. Analyze data and trends to identify process improvements and optimize quality metrics. Develop and maintain quality standards and procedures to ensure consistency across teams. Provide coaching and...

We are looking for a highly skilled and experienced Quality Coordinator to join our team in the BPO/Call Centre industry. The ideal candidate will have 2 to 5 years of experience in quality assurance, with excellent communication and problem-solving skills. Roles and Responsibility Coordinate and implement quality control processes to ensure high standards of service delivery. Develop and maintain quality metrics and reports to track performance and identify areas for improvement. Collaborate with teams to resolve customer complaints and concerns in a timely and professional manner. Conduct regular audits and assessments to ensure compliance with quality standards. Provide training and coach...

We are looking for a skilled Quality Coordinator to join our team in the BPO/Call Centre industry. The ideal candidate will have 5 to 8 years of experience and a strong background in quality assurance, with excellent communication and analytical skills. Roles and Responsibility Develop and implement effective quality control processes to ensure high standards of service delivery. Conduct regular audits and reviews to identify areas for improvement and provide feedback to team members. Collaborate with cross-functional teams to resolve customer complaints and concerns. Analyze data and metrics to measure performance and identify trends and opportunities for improvement. Develop and maintain q...

We are looking for a highly skilled and motivated individual to join our team as a Customer Support Executive - International. The ideal candidate should have 0 to 3 years of experience in the BPO/Call Centre industry. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Collaborate with internal teams to enhance customer satisfaction. Analyze customer feedback and suggest improvements. Maintain accurate records of customer interactions and transactions. Develop and implement process improvements to boost efficiency. Job Requirements Strong communication and problem-solving skills. Abi...

Time: US Shift (7 PM - 4 AM IST) The Impact: S&P Global has an opening for an analytical and detail-oriented individual to handle data maintenance, support, training, reporting, and business analysis activities for clients Structured Finance Obligations, including CLOs, CBOs, and Swaps The position offers exposure to external industry entities such as portfolio managers, custodians, and agent banks Candidate should display strong financial adaptability, PC skills, and expect full accountabilities for all assigned projects. Whats in it for you: An individual will be aligned within our finance operations vertical and will be responsible to manage daily BAU, conducting analysis and reconciling ...

We are looking for a skilled Quality Analyst to join our team in the BPO/Call Centre industry. The ideal candidate will have 3 to 7 years of experience and a strong background in quality analysis, with excellent communication and problem-solving skills. Roles and Responsibility Monitor and evaluate call quality to ensure high standards of customer service. Develop and implement quality control processes to identify areas for improvement. Collaborate with team members to provide coaching and feedback on performance. Analyze data and trends to identify patterns and opportunities for growth. Develop reports and metrics to measure quality performance. Participate in quality audits and assessment...

We are looking for a highly skilled and experienced Quality Coordinator to join our team in the Domestic sector. The ideal candidate will have 2 to 5 years of experience in quality assurance, preferably in a BPO or Call Centre environment. Roles and Responsibility Coordinate with teams to ensure high-quality service delivery and implement effective quality control processes. Develop and maintain quality standards, policies, and procedures to ensure compliance with industry regulations. Conduct regular audits and assessments to identify areas for improvement and provide feedback to team members. Collaborate with cross-functional teams to resolve customer complaints and concerns. Analyze data ...

We are looking for a skilled Quality Analyst to join our team in the domestic sector. The ideal candidate will have 2 to 6 years of experience in quality analysis and assurance, with a strong background in BPO/Call Centre operations. Roles and Responsibility Monitor and evaluate call quality to ensure compliance with company standards. Develop and implement quality control processes to enhance customer satisfaction. Collaborate with team members to identify areas for improvement and provide feedback. Analyze data and trends to identify patterns and opportunities for growth. Develop reports and dashboards to track key performance indicators. Participate in training and coaching programs to im...

We are looking for a skilled Quality Analyst to join our team in the international sector. The ideal candidate will have 6 to 10 years of experience in quality analysis, preferably in a BPO or call centre setting. Roles and Responsibility Monitor and evaluate agent performance to ensure high-quality customer service. Develop and implement quality control processes to identify areas for improvement. Collaborate with team members to provide coaching and feedback on performance. Analyze data and trends to identify patterns and areas for improvement. Develop reports and metrics to measure quality performance. Participate in quality audits and assessments to ensure compliance with industry standa...

We are looking for a highly skilled and experienced Digital Officer to join our team as a Virtual Relationship Manager. The ideal candidate will have 3-7 years of experience in the BPO/Call Centre industry. Roles and Responsibility Manage and maintain client relationships through digital channels. Develop and implement effective sales strategies to achieve business goals. Provide excellent customer service and support to clients. Collaborate with cross-functional teams to drive business growth. Analyze market trends and competitor activity to identify new opportunities. Build and maintain a strong understanding of the company's products and services. Job Requirements Proven experience in man...

We are looking for a skilled Quality Analyst to join our team in the BPO/Call Centre industry. The ideal candidate will have 3 to 7 years of experience and a strong background in quality analysis, with excellent communication and problem-solving skills. Roles and Responsibility Monitor and evaluate call quality to ensure high standards of customer service. Develop and implement quality control processes to identify areas for improvement. Collaborate with team members to provide coaching and feedback on performance. Analyze data and trends to identify patterns and areas for improvement. Develop reports and metrics to measure quality performance. Participate in quality audits and assessments t...

We are looking for a skilled Quality Team Lead with 4 to 9 years of experience to join our team in the BPO/Call Centre industry. The ideal candidate will have a strong background in quality assurance and leadership, with excellent communication and problem-solving skills. Roles and Responsibility Lead and manage a team of quality professionals to ensure high-quality service delivery. Develop and implement effective quality control processes and procedures. Conduct regular audits and reviews to identify areas for improvement. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze data and metrics to measure performance and identify trends. Provide training ...

We are looking for a skilled Quality Analyst to join our team in the international sector. The ideal candidate will have 6 to 10 years of experience in quality analysis, preferably in a BPO or call center environment. Roles and Responsibility Monitor and evaluate agent performance to ensure high-quality customer service. Develop and implement quality control processes to identify areas for improvement. Collaborate with team members to provide coaching and feedback on performance. Analyze data and trends to identify patterns and areas for improvement. Develop reports and metrics to measure quality performance. Participate in quality audits and assessments to ensure compliance with industry st...

Roles and Responsibilities Provide technical guidance on quality matters related to wind energy projects. Develop and maintain relationships with customers, suppliers, and internal stakeholders to ensure effective communication and issue resolution. Collaborate with cross-functional teams, including engineering, procurement, construction, commissioning, and operations to resolve quality issues. Identify areas for improvement and implement corrective actions to prevent reoccurrence of defects or non-conformities. Conduct quality audits at wind turbine sites to ensure compliance with industry standards and company procedures. Complete check list of Mechanical, Electrical & civil quality work. ...