4580 Quality Audit Jobs - Page 38

Role & responsibilities 1. Develop, implement, and maintain project-specific Quality Management Plans (QMP) in line with company policies and client requirements. 2. Prepare and approve quality documents such as Method Statements, Inspection & Test Plans (ITP), Work Procedures, and Material Approval Requests. 3. Review and approve concrete mix designs in line with IS codes, project specifications, and client requirements. Coordinate with ready-mix concrete (RMC) suppliers for delivery schedules, quality checks, and compliance with approved mix designs. 4. Supervise QA/QC engineers, inspectors, and site teams to ensure strict adherence to quality standards in construction and pipe laying work...

About the Function: Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageos 30,000+ people work in Supply Chain and Manufacturing. Its an intricate and sophisticated operation thats the product of logistical, manufacturing, and technical collaborations. Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. Were committed to realising our Society 2030: Spirit of Progress goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience,...

Greetings from Vee Healthtek...! We have an Immediate Opening for Quality Analyst - AR (US Healthcare) Note - Looking for on papers QA Designation: Quality Analyst/ Senior Quality Analyst Department: Medical Billing Experience: 3+Years Skills required: Good Domain Knowledge Good Oral & Written Communication skills Proficient in MS Word/Excel Excellent analytical skills with understanding of health care claims processing. Ability to multi-task Willingness to be a team player and show initiative where needed. Willingness to work in Flexible Shifts On Papers Quality Analyst is Appreciable Roles & responsibilities: Ensure all Quality parameters are met by removing errors. Work towards Service Le...

Job description Role & responsibilities The QA will monitor inbound and outbound call and emails responses to assess , technical accuracy, customer service performance, and conformity to company policies and procedures. • Conduct mock calls to associate and check their work on-call and ask some productrelated questions and analyse them. • Uses quality monitoring data management system to compile and track performance at team and individual level. • Participates in customer and client listening programs to identify customer needs and expectations. • Provides actionable data to various internal support groups as needed. • Coordinates and facilitates call calibration sessions for call center s...

Role & responsibilities Job Title: Quality Analyst Voice Process (Insurance Domain) Location: AURUM Proptek Building , MBP , Mahape , Ghansoli , Navi Mumbai Job Type: Full-time Shift: [Day/Night/Rotational specify as needed] Experience Required: 2–4 years (with at least 1 year in a QA role) Domain: Insurance (Life, Health, or General) Reporting To: Quality Manager / Operations Manager Job Summary: We are looking for a detail-oriented and process-driven Quality Analyst (QA) to support our voice-based insurance operations . The QA will be responsible for monitoring and evaluating calls to ensure service delivery meets client expectations, regulatory compliance, and internal quality standards. ...

Opening_ Assistant Manager Quality_ Coimbatore Minimum 1 -year experience as an Assistant Manager - Quality Voice Experience is mandatory. Overall experience of Minimum of 8+ year in BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom and E-Commerce experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream or Global Equivalent degree Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Wee...

QA (5 - 10 yrs): 5+ years HCC coding experience in coding and auditing. Should have minimum 1 year on paper experience as Quality Analyst Active coding credentials through AAPC or AHIMA is mandatory. Communicate quality issues and trends to the Team lead, Coding Manager and Training Manager. Adherence to official coding guidelines, coding clinic determinations, client specific coding guidelines, CMS and other regulatory compliance guidelines and mandates. Must be able to identify trends in coding and documentation errors, to include over and under-coding. Excellent written and verbal skills to include coaching and interpersonal skills Preferred candidate profile *Should carry at least one ye...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful...

Job Description Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to ...

Job Description Role Purpose The purpose of this role is to ensure compliance and quality of the process within an account. Do Track and review the process quality through audits Develop audit plan as per SOP and allocate reviews to the analysts Monitor to ensure that the audits are being conducted as per plan Review the audit data across the account to review the account performance on quality parameters, identify the error trends Prepare reports for review for the internal leadership as well as client Identify the best practices and work with the delivery team to deploy for improvement Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audi...

Job Description Role Purpose The purpose of this role is to ensure compliance and quality of the process within an account. Do Track and review the process quality through audits Develop audit plan as per SOP and allocate reviews to the analysts Monitor to ensure that the audits are being conducted as per plan Review the audit data across the account to review the account performance on quality parameters, identify the error trends Prepare reports for review for the internal leadership as well as client Identify the best practices and work with the delivery team to deploy for improvement Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audi...

Join us as a Quality Automation Specialist In this key role, youll be undertaking and enabling automated testing activities in all delivery models Well look to you to support teams to develop quality solutions and enable continuous integration and assurance of defect free deployment of customer value Youll be working closely with feature teams and a variety of stakeholders, giving you great exposure to professional development opportunities We're offering this role at associate level What you'll do Joining us in a highly collaborative role, youll be contributing to the transformation of testing using quality processes, tools, and methodologies, significantly improving control, accuracy and i...

Role & responsibilities You are Responsible for 1. Leadership and People Management - Active participation in formulating the business goals and objectives along with Manager, Working jointly with operation management and breaking down the key business drivers in measurable terms, Maintaining relationship with different functions to make sure, quality initiatives are driven strongly 2. Quality and Continuous Improvement Driving QMS initiatives along with functional teams to formulize robust processes and systems with proper SOPs, WI, Records, Reports, Forms etc. in a standardised manner. To make sure Customer Complaints are reviewed properly through a structured problem solving approach. Ide...

Role: Quality Analyst-GDS (Galileo & Sabre) Experience: 5+ Years Location: Gurgaon Key Skills: Quality Check, Galileo, Sabre Shift: Night Shift (US Shift)

Key Responsibilities Manage and oversee project quality to ensure compliance to codes, standards, regulations, equipment specific specifications, and QMS requirements. Advancing quality achievement and performance improvement throughout the organization. Managing the development and implementation of the QMS for planning, fabrication, inspection, documentation, and operations activities including: Planning duties within the QA/QC staff and related work schedules. Establishing service standards for end users (i.e., internal department or external customer); Identifying and developing QA/QC personnel certification requirements and continuing education/training needs. Providing leadership, ment...

Inspection of items from Machine Shop operations like, Vertical Milling, CNC Turning, H-Boring, Grinding & Final finishing operations. Updating GRN & Work Orders in SAP and Preparation of IIR and AIR Data Analysis and QC Documentation Required Candidate profile knowledge in Quality measurement methods – Conventional & non-conventional methods. (Fixed or Portable CMM, VMS) Maintains quality standards by approving incoming materials, in-process production Perks and benefits Incentives, Insurance, PF, Transport, Canteen

SUMMARY P&C Insurance Team Lead ========================== Summary ----------- We are seeking an experienced P&C Insurance Team Lead to manage a team and oversee all relevant technical/operational processing activities. The successful candidate will provide direct assistance to underwriting teams as needed, while also handling people management, performance appraisals, and client interaction. Responsibilities - - - - - - - - - - - - - - - - - - - Monitor the performance of a team of Claims adjusters and provide timely feedback Conduct employee performance reviews and assist with professional development Set objectives and manage the team's progression Coordinate with internal customers and m...

- Audit calls/interactions/transactions for aligned Teammates - Coach Teammates for performance improvement (campaign specific) - Report performance for an aligned span on a daily/weekly/monthly basis HR connect Ms. Priyanka - 86383 30959 Required Candidate profile Must have worked in customer service (Voice & Back Office experience preferred) At least one-year of work experience as a Quality Analyst (preferred) Basic skills in Excel or Google Sheets

Role & responsibilities * Online Monitoring and process. * Ensure quality of product by GHP and GMP practices * Interpret and implement quality assurance standards and procedure. * Collect and compile statistical quality data (Market returns and Quality complaints) and analyse data to identify areas for improvement in the quality system. * Interpret and implement quality assurance standards and procedures. * Implementation of OPL, Kaizen and 5s. * Assure ongoing compliance with quality and industry regulatory requirements. * Coordinating with all department team members regarding food safety, food fraud and food defense activities. * Conducting trainings related to food safety management sys...

Key Responsibilities: Monitor and Evaluate Calls: Listen to and evaluate recorded sales calls to ensure adherence to company scripts, policies, and quality standards. Assess call quality based on customer engagement, sales pitch effectiveness, product knowledge, and overall professionalism. Provide Feedback: Provide constructive feedback to sales agents, highlighting strengths and areas for improvement. Conduct one-on-one coaching sessions with agents to improve sales techniques, customer interaction, and call outcomes. Reporting and Documentation: Document call evaluations and performance trends, tracking metrics such as call quality, conversion rates, and customer satisfaction. Create regu...

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Kochi Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Micr...

Developing and implementing quality standards. Monitoring and analyzing quality performance. Inspecting and testing materials, equipment, processes, & ensure customer quality specification. Awareness of IATF, VSA & Red Bin Analysis.

Entity: Customers & Products Job Family Group: Operations Group Job Description: Are you ready to join a team that's driving the future of lubricants & beyond and setting new industry standards Discover how our diverse and passionate people at Castrol are shaping the industry and how you can be part of this journey. We're seeking talented experts who share our passion for innovation and excellence. Bring your unique perspective, collaborative spirit, and challenge our thinking as we continue to lead the way in the lubricants market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization. Apply now! Castrol is a global leade...

Candidates must currently be working as a Manager OR Assistant Manager on papers in Quality for a Mortgage process. Shift - Rotational Shifts Work Location - Bangalore Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Kenedy @ 9620999035 for more details.