Quality Assurance Specialist

premium MNC client based in Navi Mumbai

2+ years of experience in Quality Assurance

PFB roles and responsibilities:

• Responsible to Prepare & Drive the Quality Management System (QMS) and make sure that it is aligned with the Organizations Quality standards and industry best practices.
• Plan, implement and enforce regular Quality checks, Audits of Data, Organizational policies and Documents etc. to ensure the best Quality standards.
• Prepare, maintain and Present Audit reports with recommendations for corrective actions and plan.
• Coordination with all internal teams/departments & Management to drive Quality Culture across Organization.
• Coordinate and Leads the Internal & External Audits to make sure that there are no Deviations, findings of audit are well captured and develop the mitigation plan in coordination with Operations team.
• Monitor and assess customer feedback and complaints related to Quality and supporting operations team in meeting Customers Expectations.