Job
Description
In the role of Quality Assurance, Monitoring & Testing, you will be responsible for assessing outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes performing quality testing for business function quality control and transformation lead quality control post completion of an activity/process. Your key responsibilities will include: - Managing and overseeing a small team of employees - Ensuring delivery of results and contributing to the formulation of procedures - Supporting the assessment of activities and processes as per required Policies, Standards, and Procedures to strengthen risk management quality - Conducting routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance - Reviewing stakeholder/client feedback and responding to any quality assurance complaints or issues in a timely and efficient manner - Developing and executing Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools - Supporting reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders - Having a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management - Identifying any monitoring breaks and suggesting enhancements - Appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets Qualifications required for this role include: - 8+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry - Ability to identify, measure, and manage key risks and controls - Project management and governance experience with demonstrated ability to achieve and exceed critical milestones - Ability to foster working relationships with other leaders across multiple lines of business - Strong knowledge in the development and execution for controls - Proven experience in control-related functions in the financial industry - Proven experience in implementing sustainable solutions and improving processes - Understanding of compliance laws, rules, regulations, and best practices - Understanding of Citi's Policies, Standards, and Procedures - Strong analytical skills to evaluate complex risk and control activities and processes - Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level - Strong problem-solving and decision-making skills - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word Education required for this role: - Bachelor's/University degree or equivalent experience Please note that the job falls under the "Quality Assurance, Monitoring & Testing" job family within the "Controls Governance & Oversight" group at the company. In the role of Quality Assurance, Monitoring & Testing, you will be responsible for assessing outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes performing quality testing for business function quality control and transformation lead quality control post completion of an activity/process. Your key responsibilities will include: - Managing and overseeing a small team of employees - Ensuring delivery of results and contributing to the formulation of procedures - Supporting the assessment of activities and processes as per required Policies, Standards, and Procedures to strengthen risk management quality - Conducting routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance - Reviewing stakeholder/client feedback and responding to any quality assurance complaints or issues in a timely and efficient manner - Developing and executing Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools - Supporting reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders - Having a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management - Identifying any monitoring breaks and suggesting enhancements - Appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets Qualifications required for this role include: - 8+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry - Ability to identify, measure, and manage key risks and controls - Proj
