39 Controls Lifecycle Jobs

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citi's Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front-line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control, and report material aggregate risks. We're currently looking for a high caliber professional to join our team as Quality Assurance, Monitoring & Testing Analyst 2 - C10 Hybrid (Internal Job Title: Quality Assurance, Monitoring & Testing Analyst 2 - C10) based in Chennai, India. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future. Individuals in Monitoring & Testing roles are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen the risk management control environment such as testing performed for business function-owned controls. This includes the execution of Monitoring and Testing of controls, such as performing control design assessments, assessing the design of monitoring & testing tools, monitoring and testing tool design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks. In this role, you're expected to: - Have a good understanding of the Citi Risk & control framework and the underlying fundamentals of Risk Management. - Support in performing the monitoring review that augments the principles defined per PRCM (Process, Risk, Control & Monitoring). - Support in the end-to-end monitoring and testing of the controls as defined in the Risk Management policy. - Participate in strategic initiatives for control performance enhancement, etc. - Involve in Control Design Assessment (CDA) meetings. - Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed. - Help to identify any monitoring/testing breaks and suggest enhancements. - Assist in the creation and maintenance of reports for control tracking and analysis. - Help to identify risks across the business and organize cross-functional solutions. As a successful candidate, you'd ideally have the following skills and exposure: - Minimum of 3+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. - Ability to identify, measure, and manage key risks and controls. - Good knowledge in the development and execution of controls. - Experience in control-related functions in the financial industry. - Experience in implementing sustainable solutions and improving processes. - Understanding of compliance laws, rules, regulations, and best practices. - Understanding of Citi's Policies, Standards, and Procedures. - Good analytical skills to evaluate complex risk and control activities and processes. - Good verbal and written communication skills, with a demonstrated ability to engage at the senior management level. - Problem-solving and decision-making skills. - Ability to manage multiple tasks and priorities. - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. Education: Bachelor's/University degree or equivalent experience Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact. Take the next step in your career, apply for this role at Citi today. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citi's Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front-line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control, and report material aggregate risks. We're currently looking for a high caliber professional to join our team as Officer, Monitoring & Testing Analyst 2, Hybrid, (Internal Job Title: Quality Assurance, Monitoring & Testing Analyst 2 - C10) based in Chennai, India. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future. Individuals in Monitoring & Testing roles are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen the risk management control environment such as testing performed for business function-owned controls. In this role, you're expected to have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management. You'll support in performing the monitoring review that augment the principles defined per PRCM (Process, Risk, Control & Monitoring) and participate in the end-to-end monitoring and testing of the controls as defined in Risk Management policy. Additionally, you'll participate in strategic initiatives for control performance enhancement, involve in Control Design Assessment (CDA) meetings, and help identify any monitoring/testing breaks and suggest enhancements. As a successful candidate, you'd ideally have the following skills and exposure: - Minimum of 3+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. - Ability to identify, measure, and manage key risks and controls. - Good knowledge in the development and execution of controls. - Experience in control related functions in the financial industry. - Experience in implementing sustainable solutions and improving processes. - Understanding of compliance laws, rules, regulations, and best practices. - Understanding of Citi's Policies, Standards, and Procedures. - Good analytical skills to evaluate complex risk and control activities and processes. - Good verbal and written communication skills, with a demonstrated ability to engage at the senior management level. - Problem-solving and decision-making skills. - Ability to manage multiple tasks and priorities. - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. Education: Bachelor's/University degree or equivalent experience Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact. Take the next step in your career, apply for this role at Citi today. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citi's Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control, and report material aggregate risks. We're currently looking for a high caliber professional to join our team as Monitoring & Testing Specialist 5, Hybrid (Internal Job Title: Quality Assurance, Monitoring & Testing C05) based in Chennai, India. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future. In this role, you're expected to: Individuals in Monitoring & Testing roles are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen the risk management control environment such as testing performed for business function-owned controls. This includes execution of Monitoring and Testing of controls, such as performing control design assessments, assessing design of monitoring & testing tools, monitoring and testing tool design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks. Responsibilities: - Some understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management - Assist in performing the monitoring review that augment the principles defined per PRCM (Process, Risk, Control & Monitoring) - Support in the end-to-end monitoring and testing of the controls as defined in Risk Management policy - Help to identify any monitoring breaks - Works with businesses to coordinate required deliverables - Assisting in the creation and maintenance of reports for control tracking and analysis - Additional duties as assigned Qualifications: - Minimum of 2 years of relevant experience - Self-motivated and detail-oriented - Ability to work in a team environment, listen, and work well with others - Good understanding of how the team interacts with others in accomplishing the objectives of the area - Good attention to detail with the ability to interpret data and organize information - Some experience in policy adherence, control effectiveness, and open communication - Collaboration and communication skills - Time management and organizational skills - Problem-solving skills ability to see the big pictures with high attention to critical details - Ability to demonstrate proficiency with Microsoft Excel, Word, Outlook Education: Bachelor's/University degree or equivalent experience Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact. Take the next step in your career, apply for this role at Citi today.,

Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls. Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role. Responsibilities: Perform analysis on effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes. Be involved in the enhancements focused on increasing efficiency and reducing risk. Help assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies. Test adherence to the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting. Provide analysis on the adherence the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures. Understand activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality. Help manage issues with key stakeholders. Perform issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures. Help develop standardized risk and controls reporting. Assist in the coordination of Citi's governance committees. Appropriately assess risk when business decisions are made, demonstrate particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards. Qualifications: Minimum of 0-2 years of relevant experience. Self-motivated and detail-oriented. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Good knowledge in the development and execution for controls. Experience in control-related functions in the financial industry. Experience in executing sustainable solutions. Understanding of compliance laws, rules, regulations, and best practices. Understanding of Citi's Policies, Standards, and Procedures. Good analytical skills to evaluate complex risk and control activities and processes. Good verbal and written communication skills. Ability to manage multiple tasks and priorities. Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. Education: Bachelor's/University degree or equivalent experience If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,

As an individual in Assessment & Design at our organization, you will be responsible for developing, designing, and implementing controls programs. Your role will involve providing review and guidance on robust controls design in adherence to Citis Policies, Standards, and Frameworks. You will be expected to proactively identify and drive controls enhancements, such as automation, standardization, and rationalization, including transformation execution activities. Your duties will include first-line activities for the identification, measurement (significance and likelihood), and ongoing assessment of key risks and controls in partnership with relevant process owners to drive management decisions to operate within the firm's Risk Appetite. Your main responsibilities will include supporting the design and development of Citi's comprehensive controls program, assessing the effectiveness of existing controls, driving and managing controls enhancements, coordinating with key stakeholders and relevant process owners to maintain operations within the firm's Risk Appetite, assessing business/function risk appetite, collaborating with stakeholders to assess potential risks, and developing risk mitigation activities. You will also be involved in executing Enterprise Risk Management Framework and ensuring adherence with Risk Management/Compliance Policies. Staying updated on regulatory changes and industry best practices related to control management will be crucial. Additionally, you will provide regular updates to senior management on the performance of the controls assessment and design. To qualify for this role, you should have a minimum of 5-8 years of experience in Technology controls regulatory & monitoring, risk management, compliance, audit, or other control-related functions in the financial services industry. You should possess the ability to identify, measure, and manage key risks and controls, along with a strong knowledge of control development and execution. Understanding compliance laws, rules, regulations, and best practices is essential, as is familiarity with Citis Policies, Standards, and Procedures. Analytical skills, strong verbal and written communication abilities, problem-solving skills, decision-making skills, and proficiency in Microsoft Office suite are also required for this role. A Bachelor's/University degree or equivalent experience is necessary, with knowledge and experience in managing Technology Processes and related controls. Familiarity with Software Development Lifecycle, COBIT, and relevant frameworks will be advantageous. This is a full-time position in the Controls Governance & Oversight job family group, specifically in the Assessment & Design job family. The most relevant skills for this role include Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, and Stakeholder Management. For any disability-related accommodations or further inquiries, please refer to the Accessibility at Citi guidelines.,

Individuals in Assessment & Design are responsible for developing, designing, and implementing controls programs, and providing review and guidance on robust controls design adhering to Citi's Policies, Standards, and Frameworks. You will proactively identify and drive controls enhancements such as automation, standardization, and rationalization, including transformation execution activities. This role includes first-line activities for the identification, measurement (significance and likelihood), and ongoing assessment of key risks and controls in partnership with relevant process owners to drive management decisions to operate within the firm's Risk Appetite. Your responsibilities will include supporting the design and development of Citi's comprehensive controls program, assessing the effectiveness of existing controls, driving controls enhancements focused on increasing efficiency and reducing risk, coordinating with key stakeholders and relevant process owners to maintain operations within the firm's Risk Appetite, supporting the assessment of the business/function risk appetite, collaborating to assess potential risks and develop risk mitigation activities, driving execution of Enterprise Risk Management Framework, collaborating with business and functions to understand control processes and identify areas for improvement, staying updated on regulatory changes and industry best practices, providing regular updates to senior management on the performance of the controls assessment and design, and appropriately assessing risk when business decisions are made. To qualify for this role, you should have a minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. You should possess the ability to identify, measure, and manage key risks and controls, strong knowledge in the development and execution of controls, proven experience in control-related functions in the financial industry, experience in implementing sustainable solutions and improving processes, understanding of compliance laws, rules, regulations, and best practices, familiarity with Citi's Policies, Standards, and Procedures, strong analytical skills, strong verbal and written communication skills, problem-solving and decision-making skills, ability to manage multiple tasks and priorities, and proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. Education requirements for this role include a Bachelor's/University degree, with a Master's degree preferred. Additionally, you will be expected to take ownership in running several key initiatives related to Citi's Technology Risk Appetite, support the development of Technology Risk Appetite dashboard & Key Indicators for use by Citi's Major Businesses, Material Legal Entities, and Technology Owners, assist in monthly publication of Technology Risk Appetite report, coordinate with 2LOD on Technology Risk management activities, and manage Regulation gap assessments related to Technology by working with the domain owners. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi.,

As the Director for the Data Transfer Office at Citi, you will play a crucial role in supporting the execution of Citi's enterprise data transfer and data use compliance framework. Reporting directly to the Head of Transfer Office within IMPaCT (Information Management, Privacy and Cross border transfers), you will be responsible for defining and implementing scalable, efficient processes to manage end-to-end clearance activities aligned with data privacy, bank secrecy, data localization, and outsourcing requirements from 95 countries. Your role will require an exceptional blend of understanding technology, risk, and controls in financial services, including AI usage and governance integration, to embed controls within digital workflows. You will lead high-performing teams, drive cross-functional coordination, and closely partner with country compliance, legal, businesses, and technology heads. This position is instrumental in strengthening Citi's global data transfer framework, its implementation, and governance. Key Responsibilities: - Lead and manage the execution of the cross-border data transfer lifecycle, ensuring compliance with privacy, data outsourcing, localization, and sovereignty requirements. - Design and optimize regulatory processes, embedding legal and control requirements into simplified, reusable, and scalable workflows. - Conduct process maturity assessments and define future-state execution models aligned with enterprise data policy. - Act as a strategic thought partner to senior stakeholders in risk, compliance, technology, and business to embed data transfer governance. - Serve as an escalation point for complex or high-risk data transfer cases requiring legal interpretation or senior stakeholder alignment. - Build and lead a high-performing team of governance professionals, fostering a culture of accountability, innovation, and responsible data and AI use. - Drive end-to-end simplification, redesigning complex approval and documentation paths while maintaining risk integrity. - Lead large-scale transformation efforts, applying automation, AI, and analytics to improve operational efficiency and control transparency. - Specifically address the intersection of generative AI and data protection frameworks. - Implement practical tools and case studies for responsible data use in AI processes. - Incorporate global regulatory perspectives and strategies in the AI data processing/responsible data use context. - Build, govern, and maintain the Data Transfer Register to ensure accuracy, completeness, and audit traceability. - Collaborate with product and UX partners to implement intuitive, automation-friendly workflows that support policy adherence. - Create and deliver clear, scalable process guidance playbooks, templates, training materials to support global adoption. - Represent the function in audits, challenge forums, and regulatory reviews, defending execution rigor and driving continuous enhancement. - Partner with stakeholders and business leaders to influence action and desired strategy outcomes. - Develop and implement a dynamic people strategy that empowers employees, drives organizational agility, and enables business objectives in a rapidly evolving environment. Qualifications & Experience: - 15+ years of experience in privacy, data outsourcing, cross-border transfer governance, and regulatory compliance execution within large global institutions. - Proven ability in leading simplification programs at scale, transforming legacy processes into agile, compliant workflows. - Demonstrated experience in consulting roles, with a strong track record of driving strategic change, stakeholder alignment, and process optimization across complex, matrixed environments. - Experience designing and implementing end-to-end regulatory frameworks and associated control environments. - Strong product management credentials, with expertise in program delivery, stakeholder management, and data-driven decision-making. - Deep understanding of technology disciplines, including metrics, analytics, and the ability to drive enterprise change programs in a regulated environment. - Strong understanding of global privacy laws (e.g., GDPR), data residency/localization requirements, and third-party data transfer frameworks. - Demonstrated success in regulatory interaction, audit engagement, and stakeholder alignment across global teams. - Background in process transformation, including automation, policy-driven execution models, and metrics-based decision-making. - Track record of leading high-performing, cross-functional teams across geographies. - Experience in navigating the intersection of generative AI and data protection. - Proficiency in developing strategies for evolving data within global regulatory landscapes. Education: - Bachelor's/University degree, potentially master's degree, and managerial experience Ideal Candidate Profile: The ideal candidate is a strategic simplifier and technical executor with domain expertise in privacy and data outsourcing, and the discipline to transform regulatory operations at scale. They bring a consulting mindset, thrive in complex global environments, and deliver with urgency and precision. They are skilled in influencing senior stakeholders, challenging complexity, and operationalizing strategy into streamlined, defensible solutions. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.,

As an individual in Quality Assurance, Monitoring & Testing, you will be responsible for assessing outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes conducting quality testing for business function quality control and leading quality control post-completion of an activity/process. Your role will involve developing and executing Monitoring and Testing for controls, such as control design assessment, operational effectiveness design, monitoring & testing tools design assessment, and executing monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks. Your responsibilities will include: - Having a good understanding of the Citi Risk & control framework and underlying fundamentals on Risk Management - Assisting in performing QA, monitoring, and testing reviews - Supporting teams in the end-to-end monitoring of controls as defined in Risk Management policy - Participating in Control & Monitoring Design Assessment (CMDA) meetings and assisting in drafting procedures - Identifying monitoring breaks and suggesting enhancements - Creating and maintaining reports for control tracking and analysis - Identifying risks across the business and coordinating cross-functional solutions - Appropriately assessing risk when making business decisions, with a focus on safeguarding Citigroup, its clients, and assets by driving compliance with laws, rules, and regulations - Supervising team activities and ensuring accountability for maintaining standards Qualifications: - Minimum of 3 to 5 years of relevant experience - Self-motivated and detail-oriented - Good understanding of team interactions and objectives - Knowledge in the development and execution of controls - Experience in control-related functions in the financial industry - Understanding of compliance laws, rules, regulations, and best practices - Knowledge of Citi's Policies, Standards, and Procedures - Analytical skills to evaluate complex risk and control activities and processes - Strong verbal and written communication skills - Ability to manage multiple tasks and priorities - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word Education: Bachelor's/University degree or equivalent experience If you are a person with a disability and need a reasonable accommodation to use search tools or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,

Individuals in Quality Assurance, Monitoring & Testing are responsible for assessing outcomes from activities and processes against applicable requirements to enhance risk management quality. This includes quality testing for business function quality control and transformation lead quality control post completion of activities/processes. The role involves developing and executing Monitoring and Testing for controls, such as control design assessment, operational effectiveness design, monitoring/testing design assessment, and executing monitoring/testing tools to evaluate the effectiveness of key controls addressing defined risks. Responsibilities: - Understanding the Citi Risk & control framework and fundamentals of Risk Management - Assisting in QA, monitoring, and testing reviews - Supporting end-to-end monitoring of controls as per Risk Management policy - Participating in Control & Monitoring Design Assessment (CMDA) meetings and aiding in drafting procedures - Identifying monitoring breaks and proposing enhancements - Creating and maintaining reports for control tracking and analysis - Identifying risks across the business and coordinating cross-functional solutions - Assessing risks in business decisions with consideration for the firm's reputation and compliance with laws and regulations - Supervising teams to ensure adherence to standards and escalating control issues with transparency Qualifications: - 3 to 5 years of relevant experience - Self-motivated and detail-oriented - Understanding of team interactions and objectives - Knowledge in controls development and execution - Experience in control-related functions in the financial industry - Understanding of compliance laws, regulations, and best practices - Knowledge of Citi's Policies, Standards, and Procedures - Analytical skills for evaluating risk and control activities - Strong verbal and written communication skills - Ability to manage multiple tasks and priorities - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word Education: - Bachelor's/University degree or equivalent experience Skills: Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management For complementary skills, please see above and/or contact the recruiter.,

This role is accountable for the management of complex/critical/large professional disciplinary areas. You are required to have a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Your main focus will be on ensuring effective risk management practices are in place for external third party relationships which carry the highest degree of risk for Citis businesses. You must possess in-depth business product knowledge and expertise to ensure risk management for in-scope third party relationships. You will collaborate with business, operations, and technology teams, as well as internal functions, to identify, manage, and mitigate risk. Your efforts will be supported by the Third Party management operations team, which is responsible for the execution of standard third party risk management activities aimed at driving operational efficiencies. Your responsibilities will include managing end-to-end TPM life cycle and associated risks for in-scope supplier relationships, gaining thorough knowledge and understanding of Citi Third Party Risk Management requirements, representing business leadership to coordinate and facilitate Third Party Risk Management activities, evaluating current market conditions and providing insight on trends/issues that may impact the business using external Third Parties, verifying third party compliance to required policies and controls, interacting with third parties on escalations of non-performance and contractual issues, ensuring proper execution and uploading of Third Party contracts in Citis Contract Management System, defining risk mitigation strategies, facilitating remediation of issues or gaps identified, providing thought leadership to drive supplier optimization and efficiencies, serving as a point of contact for internal and external audits, assessing risk when business decisions are made, and acting as a SME for all TPM related efforts, initiatives and remediation efforts for SMB Tech. To qualify for this role, you should have a minimum of 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. You should also possess strong analytical skills, excellent verbal and written communication skills, problem-solving and decision-making skills, ability to manage multiple tasks and priorities, and proficiency in data analysis, representation, and presentation. Education required for this role includes a Bachelor's/University degree, with a Master's degree preferred. It falls under the job family group of Controls Governance & Oversight and the job family of Cross-disciplinary Controls. The most relevant skills for this position include Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, and Stakeholder Management. Other relevant skills can be obtained by contacting the recruiter. If you are a person with a disability and need a reasonable accommodation to use search tools and/or apply for a career opportunity, you can review Accessibility at Citi. View Citis EEO Policy Statement and the Know Your Rights poster for more information.,

Individuals in Quality Assurance, Monitoring & Testing are responsible for assessing outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes quality testing performed for business function quality control and transformation lead quality control post the completion of an activity/process. The role involves developing and executing Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks. Responsibilities include supporting the assessment of activities and processes as per required Policies, Standards, and Procedures to strengthen risk management quality. Conducting routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance. Reviewing stakeholder/client feedback and responding to any quality assurance complaints or issues in a timely and efficient manner. Supporting quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. Developing and executing Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool. Supporting reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders. Staying up-to-date with the latest quality assurance testing tools and strategies. Having a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management. Helping teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy. Participating in the review and challenge process on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. Supporting to ensure that risk and control responsibilities and accountabilities are embedded within Central Testing Utility. Involving in Control & Monitoring Design Assessment (CMDA) meetings and providing help in drafting the procedures. Identifying any monitoring breaks and suggesting enhancements. Appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervising the activity of teams and creating accountability with those who fail to maintain these standards. Qualifications: - Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. - Ability to identify, measure, and manage key risks and controls. - Strong knowledge in the development and execution for controls. - Proven experience in control-related functions in the financial industry. - Proven experience in implementing sustainable solutions and improving processes. - Understanding of compliance laws, rules, regulations, and best practices. - Understanding of Citi's Policies, Standards, and Procedures. - Strong analytical skills to evaluate complex risk and control activities and processes. - Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level. - Strong problem-solving and decision-making skills. - Ability to manage multiple tasks and priorities. - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. Education: - Bachelor's/University degree, Master's degree preferred.,

Individuals in Quality Assurance, Monitoring & Testing are responsible for assessing outcomes from activities and processes against applicable requirements to strengthen risk management quality. This includes conducting quality testing for business function quality control and transformation lead quality control post completion of an activity/process. The role involves developing and executing Monitoring and Testing for controls, such as control design assessment, operational effectiveness design, monitoring & testing tools design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls addressing defined risks. Responsibilities include: - Having a good understanding of the Citi Risk & control framework and Risk Management fundamentals - Supporting in performing monitoring reviews as per ARCM principles (Activity, Risk, Control & Monitoring) - End-to-end monitoring of controls defined in Risk Management policy - Participating in strategic initiatives for control performance enhancement - Involving in Control & Monitoring Design Assessment (CMDA) meetings and helping in drafting procedures - Participating in leadership meetings to analyze documentation and processes ensuring risks and control points are properly addressed - Identifying monitoring breaks and suggesting enhancements - Assisting in creating and maintaining reports for control tracking and analysis - Identifying risks across the business and organizing cross-functional solutions - Appropriately assessing risk in business decisions, considering the firm's reputation and safeguarding Citigroup, its clients, and assets Qualifications: - Minimum 7 years of experience in operational risk management, compliance, audit, or control-related functions in financial services - Ability to identify, measure, and manage key risks and controls - Good knowledge in developing and executing controls - Experience in control-related functions in the financial industry - Experience in implementing sustainable solutions and process improvements - Understanding of compliance laws, rules, regulations, and best practices - Understanding of Citis Policies, Standards, and Procedures - Strong analytical skills for evaluating complex risk and control activities and processes - Excellent verbal and written communication skills, engaging at senior management level - Strong problem-solving and decision-making skills - Ability to manage multiple tasks and priorities - Proficiency in Microsoft Office suite, especially Excel, PowerPoint, and Word Education: Bachelor's/University degree or equivalent experience Skills: Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management For additional skills, please refer to the provided list or contact the recruiter.,

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism. The Central Testing function at Citi is primarily based out of Citi Service Centers in India and is structured along three verticals: M&T Execution, M&T Automation, and Strategy & Governance. The identified candidate for this role will be part of the M&T Execution, Control & Monitoring Design Assessment team. As part of the Central Testing team, you will partner with Control Owners and In-business Control Teams to conduct Monitoring & Testing (M&T) activities for key controls. The team is responsible for driving M&T of key controls across the enterprise, with a focus on Control Assessment, Call Listening, Central Testing, and Strategy, Governance & Automation (SG&A). In this role, you are expected to have a good understanding of the Risk & control framework, assist in performing quality checks on monitoring reviews, document quality fails and provide feedback to the Supervisor, monitor control compliance, provide input during Control & Monitoring Design Assessment, and collaborate with onshore and offshore teams. Additionally, you will be involved in the assessment of timeliness, accuracy, and completeness of Manager Control Assessment, coordinate adherence to the MCA Standard through controls, complete quality checks within a timely manner, create and maintain reports for control tracking and analysis, identify risks across the business, challenge existing controls, and identify opportunities for enhancement. To be successful in this role, you should ideally have 2-3 years of relevant work experience, excellent written and verbal communication skills, ability to perform under pressure, manage multiple tasks and priorities, function independently, and be proficient in MS Office Word, Excel, and PowerPoint applications. Education required for this role is a Bachelors/University degree. Working at Citi is more than just a job; it's a career with opportunities for growth, community engagement, and making a real impact. Join our family of dedicated individuals and take the next step in your career by applying for this role at Citi today.,

As an individual in Quality Assurance, Monitoring & Testing, you are responsible for assessing outcomes from activities and processes against applicable requirements to enhance risk management quality. This includes conducting quality testing for business function quality control and transformation lead quality control post the completion of an activity/process. You will be involved in the development and execution of Monitoring and Testing for controls, which includes control design assessment, operational effectiveness design for monitoring & testing tools, and executing monitoring/testing tools to evaluate the effectiveness of key controls addressing defined risks. Your responsibilities will include supporting the assessment of activities and processes based on required Policies, Standards, and Procedures to strengthen risk management quality. You will conduct routine testing of internal activities and processes to ensure adherence to quality standards and identify areas of risk or non-compliance. Additionally, you will assist in reviewing stakeholder/client feedback, responding to quality assurance complaints/issues promptly, and supporting quality testing for business function quality control and transformation lead quality control post activity/process completion. Furthermore, you will be required to develop and execute Monitoring and Testing for controls, contribute to reporting on quality control outcomes, stay updated on the latest quality assurance testing tools/strategies, understand the Citi Risk & control framework, and assist teams in monitoring controls as per Risk Management policy. You will also participate in Control & Monitoring Design Assessment meetings, identify monitoring breaks, and suggest enhancements. Qualifications: - Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. - Ability to identify, measure, and manage key risks and controls. - Strong knowledge in the development and execution of controls. - Proven experience in control-related functions in the financial industry. - Understanding of compliance laws, rules, regulations, and best practices. - Understanding of Citi's Policies, Standards, and Procedures. - Strong analytical skills to evaluate complex risk and control activities/processes. - Strong verbal and written communication skills with the ability to engage at the senior management level. - Strong problem-solving and decision-making skills. - Ability to manage multiple tasks and priorities. - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. Education: - Bachelor's/University degree, Master's degree preferred If you are a person with a disability and require a reasonable accommodation to use search tools or apply for a career opportunity, please review Accessibility at Citi. You can also view Citis EEO Policy Statement and the Know Your Rights poster. Skills: - Analytical Thinking - Assurance Strategy - Communication - Constructive Debate - Controls Assessment - Controls Lifecycle - Policy and Procedure - Risk Remediation - Stakeholder Management For any complementary skills, please refer to the above information or contact the recruiter.,

Individuals in Assessment & Design are responsible for developing, designing, and implementing controls programs, and providing review and guidance on robust controls design adhering to Citi's Policies, Standards, and Frameworks. You will proactively identify and drive controls enhancements such as automation, standardization, and rationalization, including transformation execution activities. Your role includes first-line activities for identification, measurement (significance and likelihood), and ongoing assessment of key risks and controls in partnership with relevant process owners to drive management decisions to operate within the firm's Risk Appetite. Your responsibilities will involve supporting the design and development of Citi's comprehensive controls program, performing assessments of the effectiveness of existing controls, identifying areas for improvement, and assisting in implementing necessary changes. You will help drive and manage controls enhancements focused on increasing efficiency and reducing risk, while supporting coordination with key stakeholders and relevant process owners to drive management decisions aimed at maintaining operations within the firm's Risk Appetite. Additionally, you will assist with assessing the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives. You will collaborate with key stakeholders to assess potential risks and develop risk mitigation activities to define the acceptable level of risk across various areas of operation. Your role will also involve executing the Enterprise Risk Management Framework and ensuring adherence with Risk Management/Compliance Policies. You will need to collaborate with business and functions to understand the control processes and identify potential areas for improvement. Staying updated on regulatory changes and industry best practices related to control management will be essential to ensure the controls program aligns with these standards. It will also be part of your role to provide regular updates to senior management on the performance of the controls assessment and design. Qualifications: - Minimum of 5-8 years of experience in Technology controls regulatory & monitoring, risk management, compliance, audit, or other control-related functions in the financial services industry. - Ability to identify, measure, and manage key risks and controls. - Strong knowledge in the development and execution for controls. Proven experience in control-related functions in the financial industry. - Proven experience in implementing sustainable solutions and improving processes. - Understanding of compliance laws, rules, regulations, and best practices. - Understanding of Citi's Policies, Standards, and Procedures. - Strong analytical skills to evaluate complex risk and control activities and processes. - Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level. - Strong problem-solving and decision-making skills. - Ability to manage multiple tasks and priorities. - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. Education: Bachelor's/University degree or equivalent experience If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,

Individuals in Cross Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management and/or Governance Reporting & Analysis for effective end-to-end oversight, design, implementation, and execution of controls. In this role, you may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role. Your responsibilities in this role include having a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management. You will support the assessment of the effectiveness of existing controls, identify areas for improvement, and implement necessary changes. Additionally, you will help drive and manage controls enhancements focused on increasing efficiency and reducing risk. You will assist in the execution of the Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies. Furthermore, you will assist in the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures. Your role will involve assessing activities and processes as per required Policies, Standards, and Procedures to strengthen risk management quality. Collaboration with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures will be another key aspect of your responsibilities. You will also participate in issue quality reviews ensuring compliance with Issue Management Policy, Standards, and Procedures. Supporting the development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization will be crucial for enabling better management and decision-making in line with the expectations of senior management, Board, and Regulators. In this role, you will participate in the oversight of the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items. Appropriately assessing risk when business decisions are made and demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets will be fundamental. Qualifications for this role include having 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. You should possess the ability to identify, measure, and manage key risks and controls, as well as strong knowledge in the development and execution for controls. Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word is required. Education-wise, a Bachelor's/University degree is necessary, with a Master's degree preferred. Strong analytical skills, verbal and written communication skills, problem-solving and decision-making skills, and the ability to manage multiple tasks and priorities are essential for success in this role. If you are a person with a disability and need a reasonable accommodation to use search tools and/or apply for a career opportunity, you can review Accessibility at Citi. View Citis EEO Policy Statement and the Know Your Rights poster for more information.,

The Institutional Credit Managements (ICM) objective is to provide an integrated end-to-end credit underwriting, identification, measurement, management, monitoring, and reporting for wholesale credit businesses across the enterprise. In-Business Quality Assurance is an integral part of the ICM organization. The ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. ICM uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify control and operational weaknesses, risks associated with the credit processes, training needs, and process deficiencies. The ICM Head of In-Business Quality Assurance reports results of Quality Assurance Reviews (QARs) providing feedback, insight, and observations on any deficiency and areas of improvement, engaging with the management of the respective business area, Independent Risk, and critical partner stakeholders and regulators. This role reports directly to the Quality Assurance Head Real Estate and Structured Credit Underwriting. Key Responsibilities: Support the QA Head of Real Estate and Structured Credit Underwriting in discussions to define the Quality Assurance function and Reviews across ICM coverage universe. Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, with respect to credit memorandums and associated process quality to ensure that weaknesses in such processes are identified and escalated as appropriate. Provide support to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank's risk appetite and all policies and processes established within the risk governance framework. Under the supervision of the Quality Assurance Head Real Estate and Structured Credit Underwriting, support the execution of consistent and objective assessments during QARs and subsequent follow-up on corrective actions, sustainability testing of corrective actions, synthesis and preparation of Quality Assurance Reports, support in the establishment of WCR IBQA policies and procedures, and stay abreast of relevant changes to rules/regulations and industry news. Support the Global Head of WCR In-Business QA on internal projects and initiatives, ICM Voice of the Employee (VOE) initiatives, and act as a proven culture carrier. Travel may be required but limited to less than 10%. Qualifications/Experience: Demonstrable quality control/quality assurance experience, including 5 - 7 years in banking, credit risk management, credit risk internal audit, loan review, or quality assurance function at a large financial institution, established rating agency, or equivalent. Familiarity with risk management and controls frameworks related to credit risk management or another financial risk discipline. Ability to understand policies and procedures and execute change seamlessly, understanding of complex counterparty credit product structures, securitization, credit financing products, core credit analysis, underwriting for large corporate and finance industries, and risks and controls associated with credit approvals. Leadership: Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi. Assists colleagues in identifying stretch opportunities to elevate individual and team performance, recognizes individuals based on performance, and acts as a proven culture carrier. Competencies: Strong organizational skills, ability to work under pressure, manage time and priorities effectively with little supervision, evolving interpersonal skills, excellent written and verbal communication skills, ability to build relationships and exert influence, and experience in preparing presentations for senior stakeholders. Technical: Advanced Microsoft Office (Word, Excel, and PowerPoint) skills, data analysis skills are desirable. Qualifications: BA/BSc or higher degree in Business (MBA), or any other related subject.,

The Director for the Data Transfer Office at Citi plays a crucial leadership role in supporting the implementation of the enterprise data transfer and data use compliance framework. Reporting to the Head of Transfer Office within IMPaCT, this position entails developing and executing efficient processes to manage end-to-end clearance activities in alignment with data privacy, bank secrecy, data localization, and outsourcing regulations across 95 countries. The role requires a unique combination of expertise in technology, risk, and financial services controls, encompassing AI integration, governance, and embedding controls within digital workflows. As the Director, you will lead high-performing teams, facilitate cross-functional coordination, and collaborate closely with country compliance, legal, business, and technology leaders. Your responsibilities are pivotal in enhancing Citi's global data transfer framework, ensuring its effective implementation, and governance. Your key responsibilities will include leading and overseeing the cross-border data transfer lifecycle to ensure compliance with privacy, data outsourcing, localization, and sovereignty requirements. You will design and enhance regulatory processes, integrating legal and control stipulations into simplified, reusable, and scalable workflows. Conducting process maturity assessments and defining future-state execution models aligned with enterprise data policy will be essential. Acting as a strategic partner to senior stakeholders in risk, compliance, technology, and business, you will be responsible for embedding data transfer governance. As an escalation point for complex or high-risk data transfer cases necessitating legal interpretation or alignment with senior stakeholders, you will provide critical expertise. Additionally, you will build and guide a high-performing team of governance professionals, fostering a culture of accountability, innovation, and responsible data and AI utilization. Driving end-to-end simplification, redesigning complex approval and documentation paths while upholding risk integrity will be part of your role. You will lead large-scale transformation initiatives, leveraging automation, AI, and analytics to enhance operational efficiency and control transparency. Specifically focusing on the intersection of generative AI and data protection frameworks, you will implement practical tools and case studies for responsible data use in AI processes. By incorporating global regulatory perspectives and strategies in the context of AI data processing and responsible data use, you will contribute to maintaining the Data Transfer Register's accuracy, completeness, and audit traceability. Collaborating with product and UX partners, you will implement intuitive, automation-friendly workflows to support policy adherence. Creating and delivering clear, scalable process guidance including playbooks, templates, and training materials to facilitate global adoption will also be part of your responsibilities. Representing the function in audits, challenge forums, and regulatory reviews, you will defend execution rigor and drive continuous enhancement. By partnering with stakeholders and business leaders, you will influence action and desired strategic outcomes. Developing and implementing a dynamic people strategy that empowers employees, drives organizational agility, and aligns with business objectives in a rapidly evolving environment will be crucial. The ideal candidate for this role possesses over 15 years of experience in privacy, data outsourcing, cross-border transfer governance, and regulatory compliance within large global institutions. They demonstrate a proven ability to lead simplification programs at scale, transform legacy processes into agile, compliant workflows, and drive strategic change across complex, matrixed environments. Strong product management credentials, expertise in program delivery, stakeholder management, and data-driven decision-making are essential. The candidate should have a deep understanding of global privacy laws, data residency requirements, and third-party data transfer frameworks. Proficiency in navigating the intersection of generative AI and data protection, along with the ability to develop strategies within global regulatory landscapes, is required. A bachelor's or university degree, potentially supplemented by a master's degree and managerial experience, is expected. The ideal candidate is envisioned as a strategic simplifier and technical executor with domain expertise in privacy and data outsourcing, capable of transforming regulatory operations at scale. They should possess a consulting mindset, excel in complex global environments, and deliver with urgency and precision. Proficiency in influencing senior stakeholders, simplifying complexity, and operationalizing strategy into streamlined solutions is key to success in this role. This job description provides an overview of the primary responsibilities, and other job-related duties may be assigned as required.,

The Director for the Data Transfer Office is a crucial leadership position supporting the execution of Citi's enterprise data transfer and data use compliance framework. Reporting directly to the Head of Transfer Office within IMPaCT (Information Management, Privacy and Cross border transfers), you will be responsible for defining and implementing scalable, efficient processes to manage end-to-end clearance activities in line with data privacy, bank secrecy, data localization, and outsourcing requirements from 95 countries. This role requires an exceptional blend of understanding technology, Risk, and controls in financial services - including AI usage and governance integration, to embedded controls within digital workflows. As the director, you will lead high-performing teams, drive cross-functional coordination, and partner closely with country compliance, legal, businesses, and technology heads. Your position plays a vital role in strengthening Citi's global data transfer framework, its implementation, and governance. Key Responsibilities: Lead and manage execution of the cross-border data transfer lifecycle, ensuring compliance with privacy, data outsourcing, localization, and sovereignty requirements. Design and optimize regulatory processes, embedding legal and control requirements into simplified, reusable, and scalable workflows. Conduct process maturity assessments and define future-state execution models aligned with enterprise data policy. Act as a strategic thought partner to senior stakeholders in risk, compliance, technology, and business to embed data transfer governance. Serve as an escalation point for complex or high-risk data transfer cases requiring legal interpretation or senior stakeholder alignment. Build and lead a high-performing team of governance professionals, fostering a culture of accountability, innovation, and responsible data and AI use. Drive end-to-end simplification, redesigning complex approval and documentation paths while maintaining risk integrity. Lead large-scale transformation efforts, applying automation, AI, and analytics to improve operational efficiency and control transparency. Specifically address the intersection of generative AI and data protection frameworks. Implement practical tools and case studies for responsible data use in AI processes. Incorporate global regulatory perspectives and strategies, in AI data processing/responsible data use context. Build, govern, and maintain the Data Transfer Register to ensure accuracy, completeness, and audit traceability. Collaborate with product and UX partners to implement intuitive, automation-friendly workflows that support policy adherence. Create and deliver clear, scalable process guidance playbooks, templates, training materials to support global adoption. Represent the function in audits, challenge forums, and regulatory reviews, defending execution rigor and driving continuous enhancement. Partner with stakeholders and business leaders to influence action and desired strategy outcomes. Develop and implement a dynamic people strategy that empowers employees, drives organizational agility, and enables business objectives in a rapidly evolving environment. Qualifications & Experience: 15+ years of experience in privacy, data outsourcing, cross-border transfer governance, and regulatory compliance execution within large global institutions. Proven ability in leading simplification programs at scale, transforming legacy processes into agile, compliant workflows. Demonstrated experience in consulting with a strong track record of driving strategic change, stakeholder alignment, and process optimization across complex, matrixed environments. Experience designing and implementing end-to-end regulatory frameworks and associated control environments. Strong product management credentials, with expertise in program delivery, stakeholder management, and data-driven decision-making. Deep understanding of technology disciplines, including metrics, analytics, and ability to drive enterprise change programs in a regulated environment. Strong understanding of global privacy laws (e.g., GDPR), data residency/localization requirements, and third-party data transfer frameworks. Demonstrated success in regulatory interaction, audit engagement, and stakeholder alignment across global teams. Background in process transformation, including automation, policy-driven execution models, and metrics-based decision-making. Track record of leading high-performing, cross-functional teams across geographies. Experience in navigating the intersection of generative AI and data protection. Proficiency in developing strategies for evolving data within global regulatory landscapes. Education: Bachelors/University degree, potentially master's degree and managerial experience Ideal Candidate Profile: The ideal candidate is a strategic simplifier and technical executor with domain expertise in privacy and data outsourcing and the discipline to transform regulatory operations at scale. They bring a consulting mindset, thrive in complex global environments, and deliver with urgency and precision. They are skilled in influencing senior stakeholders, challenging complexity, and operationalizing strategy into streamlined, defensible solutions. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,

As the Senior Vice President (SVP) within the Data Transfers Office at Citi, you will be responsible for leading and operationalizing the cross-border data transfer clearance process for a major business segment. Your role will involve expertise in regulatory execution, data transfers, and process leadership, with a strong emphasis on automation, AI tooling, strategic communication, and data-driven insights. You will define and scale the enterprise data transfer framework, advise business partners, and ensure timely and compliant execution across jurisdictions. A deep understanding of data transfer regulations, strong leadership, and a proven ability to drive results are essential for this role. Your responsibilities will include leading cross-border data clearance activities for a major business segment, covering data transfers, outsourcing, localization, and data sovereignty. You will manage operations, ensure regulatory adherence, and drive process efficiency through technology and automation. Additionally, you will design and implement a scalable and efficient operating model aligned with Citis global data transfer framework, optimize processes, and collaborate with global legal, compliance, technology, and business teams. To excel in this role, you should possess 12+ years of experience in data transfers, regulatory operations, legal, compliance, or data governance within global financial institutions. Strong knowledge of international laws and cross-border regulations related to data transfers such as GDPR and CCPA is required. Hands-on experience with automation tools, workflow platforms, and AI integration is essential, along with expertise in risk and control frameworks related to data transfers, privacy, and operational risk. The ideal candidate will demonstrate adaptability, problem-solving skills, collaboration, industry knowledge, analytical skills, leadership abilities, and effective communication. A passion for leveraging technology and AI is highly valued. A Bachelor's/University degree is required, with a Master's degree being preferred. If you are a dynamic leader with a strong background in data transfers and regulatory compliance, and possess the technical skills and industry knowledge necessary to excel in this role, we encourage you to apply for the position of Senior Vice President within the Data Transfers Office at Citi.,

As an individual in Quality Assurance, Monitoring & Testing, you play a crucial role in assessing outcomes from activities and processes to ensure conformance with applicable requirements. Your primary objective is to enhance risk management quality by conducting quality testing for business function quality control and transformation lead quality control post the completion of an activity or process. This involves developing and executing Monitoring and Testing for controls, including control design assessment, operational effectiveness evaluation for monitoring & testing tools, and the assessment and execution of monitoring/testing tools to evaluate the effectiveness of key controls designed to address defined risks. Your responsibilities include supporting the assessment of activities and processes according to required policies, standards, and procedures to strengthen risk management quality. You will conduct routine testing of internal activities and processes to verify adherence to established quality standards and identify areas of risk or non-compliance. Additionally, you will assist in reviewing stakeholder/client feedback, responding to quality assurance complaints or issues promptly, and supporting quality testing for business function quality control. Furthermore, you will contribute to the development and execution of Monitoring and Testing for controls, report on quality control outcomes to top management and stakeholders, stay updated on the latest quality assurance testing tools and strategies, and have a good understanding of the Citi Risk & control framework. You will also be involved in the end-to-end monitoring of controls defined in the Risk Management policy, participate in control design assessment meetings, identify monitoring breaks, and propose enhancements. In terms of qualifications, you are expected to have a minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. You should possess strong knowledge in developing and executing controls, experience in implementing sustainable solutions, and an understanding of compliance laws, rules, regulations, and best practices. Proficiency in Microsoft Office suite and excellent analytical, communication, problem-solving, and decision-making skills are essential for this role. Education-wise, a Bachelor's/University degree is required, with a Master's degree being preferred. Your ability to manage multiple tasks and priorities, engage at the senior management level, and demonstrate sound ethical judgment will be valuable assets in this position within the Controls Governance & Oversight job family under the Quality Assurance, Monitoring & Testing job family at Citi.,

As an individual in Quality Assurance, Monitoring & Testing, you are responsible for assessing outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes quality testing performed for business function quality control and transformation lead quality control post the completion of an activity/process. Your role involves the development and execution of Monitoring and Testing for controls, such as control design assessment, operational effectiveness design, monitoring/testing design assessment, and executing monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks. Your responsibilities will include supporting the assessment of activities and processes as per required Policies, Standards, and Procedures to enhance risk management quality. You will conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance. Additionally, you will review stakeholder/client feedback, respond to any quality assurance complaints or issues efficiently, and support quality testing for business function quality control and transformation lead quality control post the completion of an activity/process. Moreover, part of your role will involve developing and executing Monitoring and Testing for controls, reporting on quality control outcomes, and control effectiveness to top management and relevant stakeholders. You will need to stay updated with the latest quality assurance testing tools and strategies, have a good understanding of the Citi Risk & control framework, and assist teams involved in the end-to-end monitoring of controls as defined in Risk Management policy. In terms of qualifications, you should have a minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. Additionally, you should possess strong knowledge in the development and execution of controls, analytical skills, and the ability to manage key risks and controls effectively. A Bachelor's/University degree is required, while a Master's degree is preferred. Key skills for this role include analytical thinking, assurance strategy, communication, constructive debate, controls assessment, controls lifecycle, policy and procedure, risk remediation, and stakeholder management. Strong verbal and written communication skills, problem-solving abilities, and proficiency in Microsoft Office suite are also essential. If you believe you are a suitable candidate for this position and meet the qualifications and requirements mentioned above, we encourage you to apply.,

Individuals in Quality Assurance, Monitoring & Testing are responsible for assessing outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This includes quality testing for business function quality control and transformation lead quality control post completion of an activity/process. The role involves developing and executing Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks. Responsibilities include: - Understanding the Citi Risk & control framework and underlying fundamentals on Risk Management - Assisting in performing monitoring reviews as per ARCM (Activity, Risk, Control & Monitoring) principles - Helping teams in end-to-end monitoring of controls defined in Risk Management policy - Participating in strategic initiatives for control performance enhancement - Involving in Control & Monitoring Design Assessment (CMDA) meetings and drafting procedures - Identifying monitoring breaks and suggesting enhancements - Creating and maintaining reports for control tracking and analysis - Identifying risks across the business and organizing cross-functional solutions - Assessing risks when making business decisions with consideration for the firm's reputation - Driving compliance with laws, rules, and regulations, adhering to Policy, applying sound ethical judgment, and escalating control issues Qualifications: - Minimum of 5 to 7 years of relevant experience - Self-motivated and detail-oriented - Good understanding of team interactions and control development/execution - Experience in control-related functions in the financial industry - Proficiency in Microsoft Office suite - Bachelor's/University degree or equivalent experience Skills: - Analytical Thinking - Assurance Strategy - Communication - Constructive Debate - Controls Assessment - Controls Lifecycle - Policy and Procedure - Risk Remediation - Stakeholder Management Citi is an equal opportunity employer. If you require a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citis EEO Policy Statement and the Know Your Rights poster for more information.,

Individuals in Quality Assurance, Monitoring & Testing are responsible for assessing outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality. This involves quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. The role includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks. Responsibilities include: - Having a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management - Assisting in performing QA, monitoring, and testing reviews - Helping teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy - Participating in Control & Monitoring Design Assessment (CMDA) meetings and providing help in drafting the procedures - Identifying any monitoring breaks and suggesting enhancements - Assisting in the creation and maintenance of reports for control tracking and analysis - Identifying risks across the business and organizing cross-functional solutions - Appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets - Ensuring compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices - Escalating, managing, and reporting control issues with transparency - Effectively supervising the activity of teams and creating accountability with those who fail to maintain these standards Qualifications: - Minimum of 3 to 5 years of relevant experience - Self-motivated and detail-oriented - Good understanding of how the team interacts with others in accomplishing the objectives of the area - Good knowledge in the development and execution for controls - Experience in control-related functions in the financial industry - Understanding of compliance laws, rules, regulations, and best practices - Understanding of Citi's Policies, Standards, and Procedures - Good analytical skills to evaluate complex risk and control activities and processes - Good verbal and written communication skills - Ability to manage multiple tasks and priorities - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word Education: - Bachelor's/University degree or equivalent experience Most Relevant Skills: Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citi's Services supports our clients" business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions. We're currently looking for a high caliber professional to join our team as AVP, Third Party Risk Manager - Hybrid (Internal Job Title: Cross-disciplinary Controls Sr. Analyst - C12) based in Chennai, India. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future. For instance: - Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling, and more. Coverage varies by country. - Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. - We have a variety of programs that help employees balance their work and life. In this role, you're expected to: Individuals in Cross-Disciplinary Controls are responsible for multiple activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management, and/or Governance Reporting & Analysis for effective end-to-end oversight, design, implementation, and execution of controls. Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific role. The Third Party Officer (TPO) role is part of Citi's Third Party Risk Management program. The TPO is responsible for focusing on those third parties which carry the highest degree of risk for Citi's businesses. The TPO requires in-depth business product knowledge and expertise and will manage the third-party relationship across all stages of the lifecycle. The TPO will work in concert with business operations and technology teams, as well as internal functions, to identify, manage, and mitigate risk. The TPO will be supported by the Enterprise Supply Chain Third Party Utility, which is responsible for the execution of standard third-party risk management activities that can be conducted centrally to drive operational efficiencies. Responsibilities: - Gain thorough knowledge and understanding of Citi Third Party Risk Management requirements. - Represent business leadership in coordinating third-party risk requirements. - Evaluate current market conditions and provide insight on trends/issues. - Complete initial Risk Assessment for third party and reevaluate as required; identify any significant changes in relationship to trigger update of Risk Assessment. - Verify third party's compliance to required policies and controls. - Conduct on-site visits of third party, as required. - Develop, document, and update Citi's Exit Strategy Plans as required; when the exit strategy poses significant risk to Citi, work with business contacts to establish appropriate risk mitigation activities to minimize risk to Citi. - Monitor third party performance and SLAs; Interact with BAO on escalations of third parties non-performance and contractual issues to drive resolution when appropriate. - Review, assess, and act on results of Due Diligence and Ongoing Monitoring Risk Management Assessments/Analysis (including but not limited to: IS, COB, DPO, Export, Credit Risk, Country Risk, Financial Evaluations, etc.). - Own and lead remediation of any issues or gaps identified from ongoing monitoring. - Support defining risk mitigation strategies and risk exceptions based on the business risk appetite. - Support Leadership to drive supplier optimization and efficiencies. - Support initiatives to enhance productivity of third-party service delivery and identify cost reduction opportunities from efficiency/alternative demand scenarios. - Standardize SLA performance monitoring measures for like services, where possible. - As appropriate, interact with larger TPO community and/or ESC category leads for best practices sharing and coordination of services. - Liaise with the ESC Third Party Utility, as necessary, to review and respond to the results of third-party risk management activities conducted centrally by the Utility. - Support drafting and presentation of executive briefs; prepare and present high-level metrics to applicable Citi senior management and stakeholders. - Serve as a point of contact to ensure Third Party's remediation of audit or exam issues is sufficient and escalate as necessary. As a successful candidate, you'd ideally have the following skills and exposure: - Bachelor's/University degree or equivalent experience. - Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. - Ability to identify, measure, and manage key risks and controls. - Strong knowledge in the development and execution for controls. - Proven experience in control-related functions in the financial industry. - Proven experience in implementing sustainable solutions and improving processes. - Understanding of compliance laws, rules, regulations, and best practices. - Understanding of Citi's Policies, Standards, and Procedures. - Strong analytical skills to evaluate complex risk and control activities and processes. - Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level. - Strong problem-solving and decision-making skills. - Ability to manage multiple tasks and priorities. - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact. Take the next step in your career, apply for this role at Citi today. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.,