Quality Assurance Manager- Dairy

Position:

Organization:

Function:

Website:

Primary Purpose:

Key Accountabilities/Activities:

Overall Planning and Execution of Quality Control and Assurance Activities:

• Develop and implement strategies for maintaining and improving product quality and safety.
• Establish quality control procedures, guidelines, and standards.
• Ensure adherence to quality control processes throughout the organization.
• Oversee the activities of the chemical and microbiological laboratories within the plant.
• Ensure proper organization, calibration, and maintenance of laboratory equipment.
• Coordinate testing procedures and quality control checks.
• Develop and implement a calibration schedule for measuring instruments.
• Coordinate the calibration process and ensure instruments are calibrated at regular intervals.
• Plan and execute quality inspections of milk collection centers.
• Ensure adherence to quality standards and guidelines.
• Collaborate with milk producers and agents to address quality-related concerns.
• Ensure the dispatch of milk and milk products according to standard operating procedures (SOPs).
• Verify product quality and compliance before dispatch.
• Verify the quality and adherence to specifications of incoming packaging material.
• Conduct inspections and assessments as required.
• Identify and implement statistical techniques in the quality control process.
• Analyze data and trends to drive process improvements.
• Coordinate pest control activities to ensure a pest-free environment within the facility.
• Monitor and implement preventive measures against pests.
• Oversee and ensure the overall housekeeping and hygiene of the factory.
• Implement and maintain cleanliness standards and protocols.

Liaison with Statutory Authorities:

• Interact and maintain effective relationships with statutory authorities such as FSSAI, AGMARK, ISO, HACCP, EIA accreditation bodies, and consultants.
• Stay informed about relevant regulations and standards and ensure compliance.
• Coordinate inspections, audits, and certifications.

Organization of RMRD Activities:

• Organize and oversee the activities of the Research, Monitoring, and Development (RMRD) department.
• Ensure research projects and development activities align with quality goals.

Liaison with Milk Producers and Agents:

• Maintain effective communication and collaboration with milk producers and agents.
• Address quality-related issues and provide guidance on quality requirements.

Preparation of Quality Control and Assurance MIS Reports:

• Generate and analyze quality control and assurance management information system (MIS) reports.
• Present reports to management, highlighting key findings and recommendations
• Maintain all relevant records and documentation as per ISO and HACCP standards.
• Ensure records are accurate, up-to-date, and easily accessible.
• Identify and implement corrective and preventive actions based on quality issues and non-conformances.
• Drive root cause analysis and implement effective solutions.
• Facilitate and monitor the implementation of TQM principles and systems.
• Drive continuous improvement initiatives based on TQM principles.
• Implement processes to ensure proper quality of milk received from various sources.
• Monitor and maintain quality standards throughout the milk supply chain.
• Ensure strict adherence to approved test methods and procedures.
• Verify that test reports are accurately prepared and forwarded to the designated authority.
• Ensure that all required inspections and tests are carried out in accordance with established procedures and techniques.
• Monitor and verify that quality assurance personnel perform necessary sampling using correct procedures.

Compliance with Statutory Obligations:

• Act as the nominated person under relevant regulations, such as PAF, 1954.
• Ensure compliance with all statutory obligations related to the quality of the product.
• Verify and monitor critical process parameters to ensure compliance with quality standards.
• Implement corrective actions when deviations occur.

Qualification

Essential:

Experience

Essential:

• Proven experience in quality assurance management within the dairy industry.
• Strong knowledge of regulatory standards and requirements, such as FSSAI, AGMARK, ISO, and HACCP.
• Familiarity with quality management systems, such as ISO 9001 and ISO 22000.
• Experience in organizing laboratory activities and coordinating testing procedures.
• Knowledge of Good Manufacturing Practices (GMP) and quality control techniques.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Leadership skills and the ability to effectively manage a team.
• Attention to detail and a commitment to ensuring product quality and safety.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficient with Microsoft Office (Word, Excel, PowerPoint)

Work Environment:

Shift Details: