3968 Quality Assurance Jobs - Page 41

Job Title: Package & Machinery Inspection Engineer Company Name: Tecnimont Job Description: As a Package & Machinery Inspection Engineer at Tecnimont, you will be responsible for overseeing the inspection and quality assurance of various packages and machinery throughout the project lifecycle. You will work closely with project teams to ensure compliance with technical specifications, industry standards, and safety regulations. Your role will include conducting inspections, preparing reports, and collaborating with vendors and subcontractors to resolve any issues that arise during the fabrication and assembly processes. Key Responsibilities: - Conduct inspections of machinery and packaged equipment to verify compliance with design specifications and quality standards. - Review inspection and test plans to ensure they align with contractual and regulatory requirements. - Collaborate with engineering, procurement, and construction teams to address any quality-related concerns. - Prepare detailed inspection reports and documentation for review and approval. - Monitor the performance of vendors and suppliers, performing audits as necessary. - Participate in project meetings and provide updates on inspection activities and findings. - Perform root cause analysis for non-conformities and track corrective actions. - Ensure adherence to safety protocols and promote a culture of safety within the team. Skills and Tools Required: - Bachelor’s degree in Mechanical Engineering or a related field. - Strong knowledge of quality assurance principles and inspection techniques. - Familiarity with industry standards such as ASME, API, and ISO. - Proficiency in using inspection tools and equipment, such as calipers, gauges, and ultrasonic testing devices. - Excellent analytical and problem-solving skills. - Strong communication skills, both verbal and written. - Ability to work collaboratively in a multidisciplinary team environment. - Proficiency in using software tools for documentation and reporting, such as Microsoft Office Suite and project management software. - Certification in Quality Control or relevant inspection certifications (e.g., AWS, NACE, or similar) is a plus. This role is critical to the success of our projects and requires a detail-oriented individual who is committed to maintaining the highest quality standards. If you are passionate about quality inspection and machinery, we would love to hear from you. Roles and Responsibilities About the Role: The Package & Machinery Inspection Engineer will play a crucial role in ensuring that all machinery and equipment comply with the established quality standards and specifications. This position involves conducting thorough inspections, identifying defects or non-conformities, and ensuring adherence to both internal and external regulations. The role also requires collaboration with various stakeholders to facilitate smooth project execution and resolve any issues related to package integrity. About the Team: The team is comprised of experienced professionals who are dedicated to maintaining the highest standards of quality in machinery and equipment inspections. Members collaborate closely with engineering, procurement, and project management teams to ensure comprehensive oversight throughout the project lifecycle. The team emphasizes continuous improvement and knowledge sharing to enhance technical skills and foster a culture of excellence. You are Responsible for: - Conducting inspections of machinery and packages to ensure compliance with quality standards. - Preparing detailed inspection reports and documenting findings for review and action. - Collaborating with vendors and suppliers to address any identified deficiencies and ensuring corrective actions are implemented. - Participating in meetings with project stakeholders to discuss inspection results and provide recommendations for enhancements. To succeed in this role – you should have the following: - A degree in mechanical engineering or a related field with a strong understanding of machinery and inspection techniques. - Proven experience in equipment inspection, preferably in the oil and gas or industrial sectors. - Knowledge of relevant industry standards and regulations governing machinery and equipment. - Strong analytical skills and attention to detail, along with effective communication and teamwork abilities.

Software Quality Assurance Engineer Job Description Company Brief Primathon is a high quality technology solutions company, with expertise in delivering world class softwares for our clients and empowering our engineers to become full stack in technology and provide them 360 experience. We are growing at 300% YoY growth rate. Led by Software Experts from IITs & NITs, Primathons mission is to solve quality software engineering problems in the industry. About the Role We are looking for a 3+ experienced Quality Assurance (QA) engineer to develop and execute Manual & Automation test cases around mobile, web frontend & backend products to ensure product quality. The ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, wed like to meet you. Objectives of this Role Interpret, build upon, and comply with company quality assurance standards Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions Document quality assurance activities with internal reporting and audits Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines Identify training needs and take action to ensure company-wide compliance Pursue continuing education on new solutions, technology, and skills Skills and Qualifications Bachelor’s degree Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor Must have experience with any of the following: Selenium, Cypress, or Playwright You must have experience with programming languages such as Java or Python Superb computer competence, including database management Knowledge of quality assurance terminology, methods, and tools Analytical, problem-solving, and decision-making skills Knowledge of Web Application Automation Testing, Mobile app automation testing and API automation testing Knowledge of of Shopify Ecosystem is a plus - Optional Mobile & Web App testing UI Testing API Testing Understanding of Agile/Scrum methodology and how QA functions within it Demonstrated knowledge of testing best practices, version control practices and defect management practice Preferred Qualifications Demonstrated experience conducting end-to-end testing of large or complex products Demonstrated experience writing and executing test plans and test scripts Excellent spoken and written communication skills (English) Proficient with Atlassian suite (Jira, Confluence) and GitHub products Education: B.tech (Must) Location: Gurgaon & Indore Work type : Work from office Experience : Min. 3 years of experience as manual tester with Mobile testing Must or Automation testing with Mobile is must and API testing strong experience Notice Period : Immediate Joiners or with notice in 15 days only Open Positions : 2 For applying with us you can share your resume at snigdha.saha@primathon.in

To ensure that all the computerized systems meeting the 21 CFR part11, EU ANNEX 11and GAMP5 guidelines requirements. Involvement during the computerized system validations and there by reviewing the validation documents. Coordinating with corporate QeC & IT teams to implement best practices with ITC Governance initiatives and corporate policies. Providing support in periodic assessments to ensure the compliance of defined IT related SOPs and procedures of computerized systems. Performing investigations related to computerized systems, there by identifying the root cause and making sure that adequate CAPA is in place. Responsible for review of IT supplier assessment and ensure that all the softwares are in compliance. Involving and providing support during customer and regulatory audits. Responsible for handling Data Integrity (DI) initiatives at site. Responsible to perform internal self & DI audits for IT related systems. To conduct trainings on computer system validation, 21 CFR part11, EU ANNEX 11 and GAMP5 guidelines for site teams. Responsible for review of SOPs related to IT systems. Responsible for review of change controls and deviations related to IT systems. Coordinates with all functional departments to do uninterrupted GMP and 21 CFR Part 11 implementations and report the concerns/status on day today basis to reporting manager. In my absence, responsible manager shall take care of my responsibilities. Any other works allotted by the Head Quality / QA / Designee on day to day basis. Qualifications B.Tech/M.Sc

Responsible for performing the chemical and instrumentation analysis for In-process, raw materials, packing materials, intermediates and finished products to meet the dispatch timeline as per the monthly schedule received from PPIC. Responsible for allotting the work to the chemist within the raw material section. Responsible for performing the calibrations of all instruments in raw material section as per the schedule. Responsible for maintaining all the documentation online. Responsible for maintaining the minimum stock for working standards, reference standards and impurity standards and ordering as and when required. Responsible for maintaining the minimum stocks for chemicals, reagents, glass wares and solvents required for analysis. Responsible for keeping instruments neat and clean and overall housekeeping in the FP section. Responsible for review of analytical data, calibration data, qualification data Responsible for keeping all instruments within the calibrated status. Responsible to do the analysis, review and release on time to support the production Responsible for reducing the lab incidences, repeat analysis and no Data Integrity issues. Responsible for real time data monitoring. Responsible for reviewing the analytical data received from external laboratory. Responsible for maintaining all the calibration certificates, qualification certificates, standard weight certificates and working/reference standard certificates. Responsible for maintaining the consumption records and traceability of working/reference standards. Responsible for OOS investigations, deviations and CAPA implementations Responsible for review of SOPs , test procedures and specifications Responsible for providing the training on GLP/GMP to the employees working the section. Responsible for releasing the batches timely manner to achieve the site requirement. Responsible for preparing the COAs as per the customer requirement Responsible for approving/rejecting the batches in SAP Responsible for Controlling the cost and operate within the approved budget. Responsible for maintaining the instruments in working condition and reduce the breakdown time of instruments. Responsible for carrying out the analytical method transfers. Responsible for keeping the critical spare parts of the instruments. Responsible for Safe working conditions and clean environmental practices. Responsible for usages of required safety appliances in the section. Responsible for SFTI. Responsible for coordination with QA/Production/PPIC/Warehouse/TSD for smooth dispatches Responsible for training the contract persons and helpers on glassware cleaning. Qualifications B.Sc / B. Pharmacy / M.Sc / M. Pharmacy

Printing of GMP documents i.e. SOPs (ENSUR) other related documents. Handling of ENSUR system for SOP generation, issuance, and retrieval from concern departments. ATRs, STPs, Stability Protocols and other documents Photocopying, Stamping, Numbering, and Issuance and retrieval from concern departments. Hard Books & Losse Formats Issuance SOPs STPs obsolete documents destruction and filing of the master copy. ENSUR trouble shooting and to ensure the timely completion of SOP generation from the system. Supporting during Audits for fast retrieval of documents. Handling of reserve samples Review of Executed BMRs and ECRs. Issue of Product labels for dispatch related activity. Observe unsafe acts and conditions and take corrective & preventive actions immediately. Report any incident / accident / near miss / illness to the superiors. Identify unsafe conditions and unsafe acts and report to superiors. Issuance of archival documents. Issuance of Executed BMRs, BPRs. And any other job as may be assigned to you from time to time. Also responsible for the work of his senior in the absence of senior. Qualifications B.Sc/B. Pharmacy/M.Sc

Key Roles & Responsibilities 1. Participate and adhere in all EHS continual improvement & line responsibilities (Eg. Emergency mock drill participation, training, permit to work, etc.) And responsibilities mentioned in the site EHS procedures. 2. Follow all the site safety requirements and exhibit positive behavior in the safety culture transformation. 3. Follow the all permit to work procedure in shop-floor activities. 4. Follow the required Personnel Protective equipment (PPE) usages during performing the shop-floor operations. 5. Identify the unsafe conditions / unsafe acts and report to Manager/EHS team and report any safety-related incidents, accidents, learning incidents or illnesses to the OHC / Superiors / Manager immediately. 6. Follow the previous shifts information / Managers instructions and complete the assigned tasks, on time. 7. Ensure that executed BMRs, BPRs, ECRs review timely and submit to QA, as soon as possible, based on the requirement. 8. Review & update the shop-floor documents contemporaneously i.e. BMRs, BPRs, ECRs, Logbooks, Protocols, Reports, Checklists, etc. 9. Update the shift logbook as per the process status as well as any priorities or instructions, and hand it to the reliever during the shift change. 10. Impart the trainings on SOPs, revised documents & qualification protocols/ reports to shop-floor personnel. 11. Strictly follow the SOPs on shop-floor. 12. Ensure all the raw material as per RM indent and keep ready for the batches. 13. Raise the work order for maintenance works & coordinate with E&M team for the completing tasks the in time. 14. Co-ordinate with engineering department for performing the scheduled equipment Preventive Maintenance (PM) and instrument calibrations. 15. Ensure batch execution in line with the production schedule. 16. Ensure the cleanliness and good housekeeping in respective areas. 17. Manpower planning to be done based on production priorities, in shifts. 18. Participate in the trainings as per the schedule. 19. In the absence of the Superior, responsible for his work. Qualifications BE/B. Tech chemical.

To carryout filling and packing activities as per BFR, BPR & SOPs. To follow & maintain current GMP standards in production area/activities. To follow day-to-day production schedule and ensure to complete production activities (filling & packing) as per schedule. To take & follow operating instructions for the shift activities from superior/Manger If any abnormality found in production area / activities, authorized to stop activity immediately & highlight to production Manager. To maintain manufacturing records online & should comply data integrity practices. Indenting, issuance & submission of BFR/BPR. Verification of Raw material & Packing material during receipt. SAP posting as per BFR & BPR. Sample request/submission to QC after filling activity. Transfer finished goods through Finished Goods Transfer Note. Carryout cleaning of filters & storage tanks as per schedule. Ensure & Maintain cleanliness in production area as per SOP. Ensure cleaning of AHU filters as per schedule. To Check and ensure minimum stock of consumables, Log books & status labels. Ensuring preventive maintenance of all equipment as per schedule. Maintain temperature & RH within SOP limits in production area. Co-ordinate with service departments (QA, QC, stores, E & M and SCM) for various production related activities. To follow safety instructions/procedures & ensure use of safety outfit while on works. Responsible to carry out the work of his senior in the absence of senior or authorization from senior. Qualifications B. Pharmacy or equivelent

This role is for a Quality Assurance (QA) Engineer with a strong foundation in manual testing, who is comfortable working within a structured testing process and has some exposure to modern testing practices like API and automation testing. Core Responsibilities : - Functional & Non-Functional Testing : Your main job will be to verify that the software works as expected (functional testing). This means you'll follow user paths, test buttons, forms, and workflows to ensure they meet the business requirements. You'll also be involved in non-functional testing, which could include checking the application's usability, performance, or security to ensure it provides a good user experience. - Test Planning and Execution : You won't just be running pre-written tests. A key part of the role is to proactively design comprehensive test cases from scratch using established methodologies (Test Case Design Techniques like boundary value analysis and equivalence partitioning). After designing the tests, you will be responsible for meticulously executing them. - Defect Management : You are expected to have a sharp eye for detail to identify, log, and manage software defects. This involves more than just finding a bug; you must write detailed bug reports using tools like JIRA or Bugzilla. A good report includes a clear title, steps to reproduce the issue, expected vs. actual results, and any relevant logs or screenshots. The goal is to provide developers with all the information they need to fix the problem. - Documentation : You will be responsible for preparing clear and well-explained documents about the application's functionality. This helps build a knowledge base for the team and ensures everyone understands how the software is supposed to work. Technical Skill Requirements : - Database & SQL : This is a mandatory skill. You must be able to write SQL queries to interact with the database directly. This is crucial for backend testing to verify that the data shown on the user interface accurately reflects the data stored in the database, and that user actions correctly update the database. - Web Application Testing : You need strong experience testing web applications. This includes understanding how websites work, testing across different browsers (like Chrome, Firefox), and using browser developer tools to help identify issues. - API Testing : Experience in API testing is listed as a significant advantage. This means you should have some familiarity with testing the communication layer between the frontend and backend. Knowing how to use a tool like Postman or another Rest Client to send requests and validate responses is a big plus. Preferred Qualifications (The "Added Advantage" Skills) : These are skills that will make your application stand out but are not strict requirements. - Automation Testing (Selenium) : While the core of the job is manual testing, having knowledge of Selenium is a key advantage. This shows you have a forward-looking skill set and could potentially help the team with automation efforts in the future. - Energy Domain Experience : Previous experience in the energy sector is preferred. This suggests the applications you'll be testing are related to utilities, power grids, or energy management. Familiarity with the terminology and business processes of this domain would be highly beneficial. - Mobile Application Testing : Experience testing on mobile devices (iOS/Android) is another bonus, indicating the company may have or be developing mobile apps. General Requirements : - Education : A Bachelor's degree in Engineering (BE/B.Tech). - Experience : 2 to 5 years in a similar role. - Employment Type : This is a full-time, permanent position. Location : The role is open to candidates from anywhere in India, suggesting it is likely a remote or work-from-anywhere position.

Job Description / Responsibilities 1. Supervision and Coordination Supervise and coordinate the activities of site staff, subcontractors, and tradespeople. Ensure all tasks are executed in line with project timelines and quality standards. Allocate resources, materials, and equipment effectively to meet project requirements. 2. Quality Assurance Monitor work progress and ensure all activities adhere to project specifications, blueprints, and relevant industry standards. Conduct regular site inspections and address any issues, defects, or deviations promptly. 3. Health & Safety Compliance Enforce health and safety protocols to maintain a safe working environment for all personnel. Conduct toolbox talks and ensure proper use of personal protective equipment (PPE) on site. Report any incidents or near-misses immediately and support investigations as needed. 4. Communication and Reporting Act as the point of contact between site operations and project stakeholders including project managers, engineers, architects, and clients. Prepare and submit site reports on a daily, weekly, or monthly basis, as required. Communicate project updates, delays, or site issues clearly and promptly to senior management. 5. Documentation and Record-Keeping Maintain accurate records of site activities, work schedules, and workforce attendance. Oversee material deliveries and manage site inventory. Ensure proper documentation of permits, inspection certificates, and compliance records. 6. Problem Solving and Decision-Making Proactively identify potential issues and implement solutions to minimize project disruptions. Handle conflicts or disputes among site personnel with professionalism and diplomacy. Desired Candidate Profile Diploma or Degree in Civil Engineering, Construction Management, or a related field (or equivalent practical experience). Proven experience in a Site Supervisor or similar construction leadership role. Strong understanding of construction methods, materials, and relevant regulations. Ability to read and interpret technical drawings, blueprints, and specifications. Excellent leadership, organizational, and communication skills. Proficiency in construction management software and Microsoft Office tools. Valid drivers license and safety certifications (e.g., OSHA, CSCS) are preferred.

ZAVI, a premium silver jewellery division under Talla Jewellers, is seeking an accomplished and visionary Business Head to take full ownership of the silver jewellery vertical. This individual will be responsible for the end-to-end business management from conceptualisation and brand building to operations, sales, marketing, and expansion. Lead the strategy, planning, and execution of ZAVIs business vision and goals. Oversee complete brand development, product positioning, and marketing strategy. Manage product development pipeline including trends, sourcing, design, and innovation in silver jewellery. Build, train, and lead high-performing sales, design, marketing, and operations teams. Develop and implement comprehensive brand building strategies to establish Zavi as a distinguished player in the silver jewellery market. Drive sales growth across existing and new channels, including future dedicated Zavi retail stores. Lead expansion planning for standalone Zavi stores, including location strategy, store design, and operational excellence. Develop marketing strategies and campaigns to increase brand awareness and customer acquisition Ensure consistent product quality and an exceptional customer experience. Monitor KPIs and financial metrics to ensure sustained profitability and growth Strong entrepreneurial mindset with a deep passion for brand creation. Proven leadership and team-building capabilities. Deep understanding of jewellery, luxury retail, or lifestyle/fashion segments. Excellent analytical, decision-making, and strategic planning skills. Strong grasp of marketing (offline and digital), merchandising, and customer behaviour. 5+ years of experience in lifestyle, silver, or fashion business leadership roles. Track record of launching or scaling a successful brand or business vertical. MBA or equivalent postgraduate qualification preferred

Department: Quality Assurance Employment Type: Full Time Location: India Reporting To: Srinivas Vankadaru Description At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG. We offer a competitive compensation package along with comprehensive benefits that support your health, well-being, and financial security. Associate Quality Analyst Full-time - Hybrid in Hyderabad Ready to accelerate your career? Join a team where quality isn't just a phase—it's a mindset. We're looking for a sharp, driven Associate Quality Analyst who thrives in fast-paced environments, embraces complex challenges, and wants to grow fast alongside a global product company. What you will do: "Extensive working experience in the Retirement/Pension Risk Transfer(PRT) Process, Creation of Annuity, Processing Benefits" Translate business requirements into test cases that uncover defects before they reach production. Build test scenarios from the ground up—owning them from planning through execution and documentation. Lead defect management across the SDLC , ensuring clean, reliable releases. Collaborate across agile squads in Scrum/Agile and traditional Waterfall setups. Work with actuarial data and backend policy trails to validate reserve calculations. Partner with developers and product managers to elevate product quality and customer experience. What We're Looking For: 2–3 years of hands-on QA experience in software testing. Exposure to retirement systems and business processes (Group or Individual Insurance). Strong test planning and execution skills: Test Plans, Test Scenarios, Test Cases, Test Data, and Test Evidence. Familiarity with automation frameworks and scripting tools (e.g., Selenium, TestNG). Proficiency in SQL to validate data integrity at the database level. Experience using JIRA for test and defect tracking. Bachelor’s degree in Computer Science, Information Systems, or a related technical field. Bonus Points Experience contributing to or setting up automation frameworks. Exposure to API testing tools such as Postman or SoapUI. Familiarity with CI/CD tools and quality assurance in a DevOps environment. Join Us at Vitech! Work on real-world, mission-critical applications that power leading insurance platforms. Join a tight-knit, high-performing QA team where your ideas are valued and your growth is prioritized. Fast-paced, learning-rich environment that’s big on ownership and bigger on impact. Hybrid work model that combines flexibility with in-person collaboration. Be part of a collaborative, global culture where your work truly makes a difference

Handle Packaging Handle Labelling Handle Designing Quality Assurance Coordination with team Regards, Sanjeev Tiwari +91 9099021543

Job Title: Purchase Executive We are looking for a candidate who has 1+ years of experience and have been involved in purchasing materials both from Domestic as well as International Vendors. Key Responsibilities : 1 . Vendor Management : Identify, evaluate, and establish relationships with reliable vendors and suppliers for direct purchases. Negotiate contracts, pricing, terms, and delivery schedules with suppliers. 2. Procurement Planning : Analyze and forecast purchase requirements based on organizational needs. Maintain an optimal inventory level to ensure timely availability of raw materials or goods. 3. Order Management : Create and process purchase orders (POs) for direct procurement. Ensure timely approval, dispatch, and tracking of POs to completion. 4. Compliance & Documentation : Ensure all purchase activities adhere to the companys policies and government regulations. Maintain proper documentation for procurement processes, vendor agreements, and transactions. 5. Cost Optimization : Identify opportunities for cost savings through effective negotiation and bulk purchase strategies. Monitor market trends to predict material price fluctuations. 6. Coordination & Communication : Work closely with the operations, finance, and logistics teams to ensure seamless purchase processes. Address supplier queries and resolve any procurement-related issues. 7. Quality Assurance : Ensure purchased items meet the organizations quality standards. o Coordinate quality checks with relevant teams upon receiving goods. Qualifications : • Bachelor’s degree in Business, Supply Chain Management,Engineering or a related field. • Prior experience (2+ years) in procurement or purchasing, especially in direct purchasing roles. • Strong negotiation, communication, and problem-solving skills. Skills: Proficiency in ERP or procurement management tools. Familiarity with supplier evaluation techniques and purchase policies. Analytical skills for budget and cost analysis. Interested candidates please share your resumes on this whatsapp number - 9686659427 or on this email id : Nayantara.s@tiflabs.in

Role & responsibilities : Manager - Product QA MCCB / ACB Key Deliverables Key Responsibilities/Deliverables (Min 4 need to be filled in decreasing order of importance) Customer Complaint Analysis : Analyse and identify factory actionable calls. Prioritization of product / defect for factory actionable Review with CFT and initiate CA and monitor implementation. Initiating Corrective action record & validation of the actions. Analysis of complaint as a part of CFT (through 8D) Suggest/implement product/system improvement. Support TPM / TQM implementation in Quality function Analysis of Defects related to manufacturing Line. Knowledge of Process and Product Audit. Creation & Updating of Product inspection checklist. Interacting with Service team for resolution/analysis of site related issues. Need based site visits PAN India Key Competencies Functional Competencies Behavioural Competencies > In depth knowledge of Molded Circuit Breakers (MCCB), Analytical approach, Proficient with working in SAP, Microsoft office tools > 7 QC tools, 8D, PFMEA, KAIZEN, >Multi-tasking, Affirmative, can-do attitude >Good communication skills, Decision making Preferred candidate profile

** Urgent Hiring for the Role of Quality Assurance Specialist - Contact Center Call Flow Automation for our Team** Role: Quality Assurance Specialist - Contact Center Call Flow Automation Duration: Contract Location: Remote Work timing: US EST Hours Job Summary: Seeking a technically skilled Quality Assurance Specialist to join our team and lead the implementation of automated testing solutions for contact center call flows. This role combines quality assurance expertise with technical automation skills to ensure our customer interactions meet the highest standards of quality and reliability. The ideal candidate will design, develop, and maintain automated testing frameworks that validate call routing, IVR systems, agent workflows, and overall customer experience across multiple communication channels. Key Responsibilities Automation Development & Implementation Design and implement comprehensive automated testing frameworks for contact center call flows, including inbound, outbound, and Omni channel interactions Develop automated test scripts for IVR (Interactive Voice Response) systems, call routing logic, and queue management Create automated validation processes for agent desktop applications, CRM integrations, and workflow systems Build and maintain test automation infrastructure using industry-standard tools and frameworks Implement continuous integration/continuous deployment (CI/CD) pipelines for automated testing Quality Assurance & Testing Establish testing protocols and quality standards for all contact center technologies and processes Perform end-to-end testing of call flows, including scenario-based testing for various customer types and situations Conduct regression testing to ensure system updates don't negatively impact existing functionality Monitor and analyze call quality metrics, system performance, and customer experience indicators Technical Analysis & Reporting Analyze test results and provide detailed reports on system performance, defects, and improvement opportunities Collaborate with development teams to identify, document, and track defects through resolution Create and maintain comprehensive test documentation, including test cases, procedures, and automation scripts Develop dashboards and metrics to track quality trends and system reliability Provide technical recommendations for system improvements and optimization Cross-functional Collaboration Work closely with contact center operations, IT, and vendor teams to ensure seamless integration of testing processes Partner with business stakeholders to understand requirements and translate them into testable scenarios Provide training and support to operations teams on quality processes and testing tools Participate in implementations, and change management initiatives Required Qualifications Technical Skills Bachelor's degree in Computer Science, Information Technology, Engineering, or related technical field 3+ years of experience in quality assurance and test automation Proficiency in test automation tools and frameworks (Cyara, Hammer, Quicketest, Selenium, or similar) Experience with contact center technologies (ACD, IVR, CTI, workforce management systems) Strong programming skills in languages such as Python, Java, C#, or JavaScript Knowledge of API testing tools and methodologies (REST, SOAP, Postman, SoapUI) Familiarity with CI/CD tools (Jenkins, Azure DevOps, GitLab CI) Contact Center Knowledge Experience with cloud-based contact center platforms (Amazon Connect, Genesys Cloud, Five9, etc.) Knowledge of call center metrics and KPIs (ASA, FCR, AHT, SLA) Familiarity with omnichannel customer experience platforms Understanding of compliance requirements (PCI DSS, HIPAA, SOX) as applicable to contact centers Analytical & Communication Skills Strong analytical and problem-solving abilities with attention to detail Excellent written and verbal communication skills Ability to work independently and manage multiple projects simultaneously Experience with agile development methodologies and project management tools Preferred Qualifications Professional certifications in quality assurance (ISTQB, CSTE) or contact center technologies Experience with performance testing tools (LoadRunner, JMeter, BlazeMeter) Knowledge of machine learning applications in quality assurance Familiarity with speech analytics and voice biometrics technologies Experience with cloud platforms (AWS, Azure, Google Cloud) Background in telecommunications or customer service operations. Note: Interested candidates can drop their resumes at aagnihotri@fcsltd.com

• Degree in Engg (civil / mech) with min. 20 yrs of experience in EPC projects in Quality assurance & control and Quality management exposure. • Preferably, specialized course in Quality Management with reputed institutions / organisations.

Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Digital Commerce->E-Commerce Platforms->Optimizely Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience

Strategic Quality Planning Leadership & Team Management Project Quality Assurance Inspection & Testing Management Non-Conformance & Risk Management Client Liaison & Reporting Documentation & Compliance Continuous Improvement Initiatives

Educational Requirements Bachelor of Engineering Service Line Data & Analytics Unit Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Knowledge of more than one technology Basics of Architecture and Design fundamentals Knowledge of Testing tools Knowledge of agile methodologies Understanding of Project life cycle activities on development and maintenance projects Understanding of one or more Estimation methodologies, Knowledge of Quality processes Basics of business domain to understand the business requirements Analytical abilities, Strong Technical Skills, Good communication skills Good understanding of the technology and domain Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods Awareness of latest technologies and trends Excellent problem solving, analytical and debugging skills Technical and Professional Requirements: Technology->Big Data - Data Processing->Spark Preferred Skills: Technology->Java->Apache->Scala Technology->Functional Programming->Scala

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Machine Learning->Python

Job Summary The encounters technical analyst role is primarily responsible for Encounter claim analysis and developing custom business rules in EDM product for reducing the encounter rejection through systematic fixes. Responsibilities Ensure accurate and timely Encounter file processing and submission to State and federal agencies. Provide analytical research and technical data support for regulatory/business-oriented processes for Encounter Data Operations. Analyze and interprets encounter data to identify potential issues and trends Review research investigate and correct encounter issues through data and process analysis. Propose short term and long-term solutions for fixing Encounters data validation errors and State rejects to improve submission and acceptance rates and to meet State and client Service level agreements. Perform User acceptance testing for new requirements\system fixes

Notice Period : Immediate - 30 days Job Description : - 6 to 8 years of QA Automation experience in software testing activities including automation using python - A self-managed individual with a proven record to build and scale the automation frameworks - Hands-on experience with Object-oriented language like Python including framework design with advance python - In-depth experience with leading automation testing tools/frameworks like Selenium, behave/Cucumber/BDD, PyTest, Playwright - Should be experienced with python open-source libraries like Pandas, NumPy and visualization tools - Should be proficient in a database with SQL server or Postgres - Well versed with continuous integration and continuous delivery tools and techniques - Ability and willingness to work as an individual contributor or as a team member as needed - Excellent communication and interpersonal skills are essential, with strong verbal and writing proficiencies Responsibilities : - Develop and document application test plans and test cases based on software requirements and technical specifications - Evaluate requirements and define testing objectives and approaches while working in Agile methodology - Provide effective communication regarding issues, testing status, and potential risks - Manage, maintain QA environments along with build and deployments - Design and develop test automation solutions using Cucumber / Selenium, and other technologies determined to best suit application's requirement - Automate and execute test scenarios/ run regression suits for existing and new solutions - Provides transparency through well-defined metrics, automation testing results, and reporting Basic Qualifications : - Bachelor's degree in computer science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience.

Notice Period : Immediate - 30 days Job Description : - 6 to 8 years of QA Automation experience in software testing activities including automation using python - A self-managed individual with a proven record to build and scale the automation frameworks - Hands-on experience with Object-oriented language like Python including framework design with advance python - In-depth experience with leading automation testing tools/frameworks like Selenium, behave/Cucumber/BDD, PyTest, Playwright - Should be experienced with python open-source libraries like Pandas, NumPy and visualization tools - Should be proficient in a database with SQL server or Postgres - Well versed with continuous integration and continuous delivery tools and techniques - Ability and willingness to work as an individual contributor or as a team member as needed - Excellent communication and interpersonal skills are essential, with strong verbal and writing proficiencies Responsibilities : - Develop and document application test plans and test cases based on software requirements and technical specifications - Evaluate requirements and define testing objectives and approaches while working in Agile methodology - Provide effective communication regarding issues, testing status, and potential risks - Manage, maintain QA environments along with build and deployments - Design and develop test automation solutions using Cucumber / Selenium, and other technologies determined to best suit application's requirement - Automate and execute test scenarios/ run regression suits for existing and new solutions - Provides transparency through well-defined metrics, automation testing results, and reporting Basic Qualifications : - Bachelor's degree in computer science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience.

Notice Period : Immediate - 30 days Job Description : - 6 to 8 years of QA Automation experience in software testing activities including automation using python - A self-managed individual with a proven record to build and scale the automation frameworks - Hands-on experience with Object-oriented language like Python including framework design with advance python - In-depth experience with leading automation testing tools/frameworks like Selenium, behave/Cucumber/BDD, PyTest, Playwright - Should be experienced with python open-source libraries like Pandas, NumPy and visualization tools - Should be proficient in a database with SQL server or Postgres - Well versed with continuous integration and continuous delivery tools and techniques - Ability and willingness to work as an individual contributor or as a team member as needed - Excellent communication and interpersonal skills are essential, with strong verbal and writing proficiencies Responsibilities : - Develop and document application test plans and test cases based on software requirements and technical specifications - Evaluate requirements and define testing objectives and approaches while working in Agile methodology - Provide effective communication regarding issues, testing status, and potential risks - Manage, maintain QA environments along with build and deployments - Design and develop test automation solutions using Cucumber / Selenium, and other technologies determined to best suit application's requirement - Automate and execute test scenarios/ run regression suits for existing and new solutions - Provides transparency through well-defined metrics, automation testing results, and reporting Basic Qualifications : - Bachelor's degree in computer science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience.

Notice Period : Immediate - 30 days Job Description : - 6 to 8 years of QA Automation experience in software testing activities including automation using python - A self-managed individual with a proven record to build and scale the automation frameworks - Hands-on experience with Object-oriented language like Python including framework design with advance python - In-depth experience with leading automation testing tools/frameworks like Selenium, behave/Cucumber/BDD, PyTest, Playwright - Should be experienced with python open-source libraries like Pandas, NumPy and visualization tools - Should be proficient in a database with SQL server or Postgres - Well versed with continuous integration and continuous delivery tools and techniques - Ability and willingness to work as an individual contributor or as a team member as needed - Excellent communication and interpersonal skills are essential, with strong verbal and writing proficiencies Responsibilities : - Develop and document application test plans and test cases based on software requirements and technical specifications - Evaluate requirements and define testing objectives and approaches while working in Agile methodology - Provide effective communication regarding issues, testing status, and potential risks - Manage, maintain QA environments along with build and deployments - Design and develop test automation solutions using Cucumber / Selenium, and other technologies determined to best suit application's requirement - Automate and execute test scenarios/ run regression suits for existing and new solutions - Provides transparency through well-defined metrics, automation testing results, and reporting Basic Qualifications : - Bachelor's degree in computer science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience.