Quality Analyst

You are looking for a Quality Analyst with experience in the Insurance background. The ideal candidate should possess the following skillsets: - Quality Analyst - Performing ATA Reports - Preparing Dashboards - Voice+Chat Audits - Change Request - Problem Tickets - Service Requests The job location for this position is Noida. It is important to note that the candidate should be flexible to work night shifts and from the office. Experience and Salary ranges are as follows: - 3.6 Years to 8 Years (Quality Analyst): 5.50LPA - 7.50LPA + Variables - 10 Years to 16 Years (Quality Analyst Lead): 11LPA - 17LPA fixed + Variables Qualifications required for this position include any graduate and postgraduate degree. The key skills we are looking for in a candidate are: - Quality Assurance (QA) - Quality Auditing - Adaptable and flexible - Agility for quick learning - Written and verbal communication - Collaboration and interpersonal skills - Ability to work well in a team - Proficiency in Microsoft Excel and Microsoft PowerPoint As a Quality Analyst, your responsibilities will include: - Analysis and solving of moderately complex problems - Creating new solutions, leveraging existing methods, and adapting procedures - Understanding the strategic direction set by senior management - Interacting with direct supervisors, peers, and management levels - Making decisions that impact the team - Receiving guidance on determining methods and procedures for new assignments Interested applicants can reach out to the provided contact number and share their CV with Asha G at asha.g@inspirationmanpower.co.in.,