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Quality Analyst - Specialist

Quality Analyst - Specialist

Golden Opportunities

2 - 7 years

6 Lacs

kolkata indore

Posted:2 weeks ago| Platform:

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Skills Required

quality assurance quality audit quality check call audit continuous improvement international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Conduct regular audits of processes, transactions, and deliverables to ensure compliance with established policies and quality standards.
Identify areas of improvement through audit findings and recommend corrective and preventive actions.
Participate in calibration sessions to maintain consistency in evaluation and scoring.
Assist in root cause analysis and continuous improvement initiatives.
Must have skill set Looking for candidates with International Voice Process / Quality Audit
Should have experience coming from Quality Assurance - good at call Quality Audits.

Contact Person

Email

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