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iMarque Solutions Pvt. Ltd
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Quality Analyst

Quality Analyst

iMarque Solutions Pvt. Ltd

1 - 4 years

|

2 - 5 Lacs

Chennai Tamil Nadu India

Posted:13 hours ago| Platform: Foundit logo

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Skills Required

Audit Good Communcation

Work Mode

On-site

Job Type

Full Time

Job Description

Designation: Quality Analyst Salary: Best in industry Education: Any Graduate Shift Timings: Day Shift Job Description : Randomly audit required number of calls on daily basis. Providing timely and accurate feedback to agents for improvement areas . Take corrective actions by doing data analysis to improve process efficiency. Work upon the action plans to improve Quality scores. Candidate Profile : 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center. Excellent Communication Skills Multilingual are added advantage. Immediate Joiners Preferable.

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iMarque Solutions Pvt. Ltd

23 Jobs

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