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0.0 - 1.0 years
0 - 3 Lacs
Bengaluru, Karnataka, India
On-site
Number of calls made daily against the target. Lead-to-appointment conversion ratio. No-show reduction rate. Average quality score per call Upselling success rate. CRM accuracy and timely reporting. Login hours to be met as per the management criteria Improvement trend over time Follow call scripts and protocols as per clinic standards. Review new leads from all sources (website, social media, WhatsApp, walk-ins, referrals) Ensure call scripts are updated and reflect ongoing offers/promotions Call all new leads within 2 hours of capture Clearly explain services: Homeopathy, Cosmetology, Packages Re-engage warm leads from past 710 days Mark call status: Connected / Not Connected / Call Back / Not Interested / Converted Send follow-up texts or WhatsApp with service info/booking links when needed Offer guidance on appointment booking or consultation format (online/in-person) Ask about their experience & note feedback Upsell ongoing treatment packages if applicable Update Lead Tracker & submit daily report to Marketing/Admin Manager Monitor call recordings for quality assurance and share feedback Clinic timings are from 10:30 am to 7:30 pm. No sat and sunday holiday instead there are week offs. one week off in a week(Monto Fri any oneday) One CL in a month can be taken either one saturday or one Sunday Cl's can be accumulatedfor 4 months and taken together (not merging week ffs with Cl's) 5 festival holidays ( Sankranthi, Ugadhi, Dussehra, Ganesha chaturthi and Deepavali) Salary-18k to 20k Experienced for Jayanagar- Female
Posted 3 days ago
1.0 - 4.0 years
2 - 5 Lacs
Mayiladuthurai, Tamil Nadu, India
On-site
Designation: Quality Analyst Salary: Best in industry Education: Any Graduate Shift Timings: Day Shift Job Description : Randomly audit required number of calls on daily basis. Providing timely and accurate feedback to agents for improvement areas . Take corrective actions by doing data analysis to improve process efficiency. Work upon the action plans to improve Quality scores. Candidate Profile : 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center. Excellent Communication Skills Multilingual are added advantage. Immediate Joiners Preferable.
Posted 1 month ago
1.0 - 4.0 years
2 - 5 Lacs
Chennai, Tamil Nadu, India
On-site
Designation: Quality Analyst Salary: Best in industry Education: Any Graduate Shift Timings: Day Shift Job Description : Randomly audit required number of calls on daily basis. Providing timely and accurate feedback to agents for improvement areas . Take corrective actions by doing data analysis to improve process efficiency. Work upon the action plans to improve Quality scores. Candidate Profile : 1-4 years experience in call auditing Skills Quality analyst in BPO/Call center. Excellent Communication Skills Multilingual are added advantage. Immediate Joiners Preferable.
Posted 1 month ago
5.0 - 8.0 years
5 - 10 Lacs
Hosur, Tamil Nadu, India
On-site
Role- Team Leader Job Description : Set clear team goals. Delegate tasks and set deadlines. Oversee day-to-day operation. Monitor team performance & report on metrics. Motivate team members. Suggest & organize team building activities. Control Team attrition. Responsible for Targets to be met. Candidate Profile : Minimum 2 years in Sales/Collection with Call Centre/BPO experience. Sales experience in Credit cards/NBFC/Telecom industry are preferable with excellent team handling capabilities. Must motive the team & achieve the target. Excellent Communication & Convincing Skills.
Posted 1 month ago
5.0 - 8.0 years
5 - 10 Lacs
Kolkata, West Bengal, India
On-site
Role- Team Leader Job Description : Set clear team goals. Delegate tasks and set deadlines. Oversee day-to-day operation. Monitor team performance & report on metrics. Motivate team members. Suggest & organize team building activities. Control Team attrition. Responsible for Targets to be met. Candidate Profile : Minimum 2 years in Sales/Collection with Call Centre/BPO experience. Sales experience in Credit cards/NBFC/Telecom industry are preferable with excellent team handling capabilities. Must motive the team & achieve the target. Excellent Communication & Convincing Skills.
Posted 1 month ago
5.0 - 8.0 years
5 - 10 Lacs
Chennai, Tamil Nadu, India
On-site
Role- Team Leader Job Description : Set clear team goals. Delegate tasks and set deadlines. Oversee day-to-day operation. Monitor team performance & report on metrics. Motivate team members. Suggest & organize team building activities. Control Team attrition. Responsible for Targets to be met. Candidate Profile : Minimum 2 years in Sales/Collection with Call Centre/BPO experience. Sales experience in Credit cards/NBFC/Telecom industry are preferable with excellent team handling capabilities. Must motive the team & achieve the target. Excellent Communication & Convincing Skills.
Posted 1 month ago
0.0 - 2.0 years
6 - 14 Lacs
Chennai, Tamil Nadu, India
On-site
Designation : AR CALLER Education : Any Graduate Shift Timings : Night Shift Job Description : Requirement- Minimum 6 months to 2 years experience in AR calling(Denials) Strong knowledge in AR denials Strong Analytical and communication skills Candidate Profile : Excellent communication Skills. Immediate Joiners are Preferable. Candidate who have experience in AR Analyst are also preferable. Job Description : Requirement- Minimum 6 months to 2 years experience in AR calling(Denials) Strong knowledge in AR denials Strong Analytical and communication skills Candidate Profile : Excellent communication Skills. Immediate Joiners are Preferable. Candidate who have experience in AR Analyst are also preferable.
Posted 1 month ago
0.0 - 4.0 years
7 - 13 Lacs
Gwalior, Madhya Pradesh, India
On-site
Job Title: Relationship Manager Bancassurance Key Accountabilities Assist /help SP to generate leads and log in prospective applications Driving and motivating the bank SP, logging in applications sourced, through operations department Tapping the right database of the branch and ensure authentic documentation Build relationship with the business partners and ensure self and SP targets are met effectively Adhering to PNB MetLife policies and providing need based selling support. Ensuring that customers are well informed of the product features sold through SP's/ Bank Acting as a team player and reporting the number of applications logged in for the business everyday to the reporting manager without fail Ensure high level of Persistency & Customer Service to the customer Measures of Performance Relationships: Internal Business Relationship: Training, HR, Key stake holders, MIS & Operations External Business Relationship: Channel Partner - BM's of assigned branches & SPs Required qualifications and experience : Graduation/ Post Graduation Degree/Professional Degree Preferred Experience: 0-4 years Knowledge and skills desired : Technical/ Functional Essential: Knowledge of insurance sales; Excellent Interpersonal Skills; Basic knowledge on Computer Operations Desirable: Knowledge about the insurance industry; Should be high on initiative; Well groomed and confident
Posted 1 month ago
0.0 - 4.0 years
7 - 13 Lacs
Neemuch, Madhya Pradesh, India
On-site
Job Title: Relationship Manager Bancassurance Key Accountabilities Assist /help SP to generate leads and log in prospective applications Driving and motivating the bank SP, logging in applications sourced, through operations department Tapping the right database of the branch and ensure authentic documentation Build relationship with the business partners and ensure self and SP targets are met effectively Adhering to PNB MetLife policies and providing need based selling support. Ensuring that customers are well informed of the product features sold through SP's/ Bank Acting as a team player and reporting the number of applications logged in for the business everyday to the reporting manager without fail Ensure high level of Persistency & Customer Service to the customer Measures of Performance Relationships: Internal Business Relationship: Training, HR, Key stake holders, MIS & Operations External Business Relationship: Channel Partner - BM's of assigned branches & SPs Required qualifications and experience : Graduation/ Post Graduation Degree/Professional Degree Preferred Experience: 0-4 years Knowledge and skills desired : Technical/ Functional Essential: Knowledge of insurance sales; Excellent Interpersonal Skills; Basic knowledge on Computer Operations Desirable: Knowledge about the insurance industry; Should be high on initiative; Well groomed and confident
Posted 1 month ago
0.0 - 4.0 years
7 - 13 Lacs
Dewas, Madhya Pradesh, India
On-site
Job Title: Relationship Manager Bancassurance Key Accountabilities Assist /help SP to generate leads and log in prospective applications Driving and motivating the bank SP, logging in applications sourced, through operations department Tapping the right database of the branch and ensure authentic documentation Build relationship with the business partners and ensure self and SP targets are met effectively Adhering to PNB MetLife policies and providing need based selling support. Ensuring that customers are well informed of the product features sold through SP's/ Bank Acting as a team player and reporting the number of applications logged in for the business everyday to the reporting manager without fail Ensure high level of Persistency & Customer Service to the customer Measures of Performance Relationships: Internal Business Relationship: Training, HR, Key stake holders, MIS & Operations External Business Relationship: Channel Partner - BM's of assigned branches & SPs Required qualifications and experience : Graduation/ Post Graduation Degree/Professional Degree Preferred Experience: 0-4 years Knowledge and skills desired : Technical/ Functional Essential: Knowledge of insurance sales; Excellent Interpersonal Skills; Basic knowledge on Computer Operations Desirable: Knowledge about the insurance industry; Should be high on initiative; Well groomed and confident
Posted 1 month ago
0.0 - 4.0 years
7 - 13 Lacs
Ratlam, Madhya Pradesh, India
On-site
Job Title: Relationship Manager Bancassurance Key Accountabilities Assist /help SP to generate leads and log in prospective applications Driving and motivating the bank SP, logging in applications sourced, through operations department Tapping the right database of the branch and ensure authentic documentation Build relationship with the business partners and ensure self and SP targets are met effectively Adhering to PNB MetLife policies and providing need based selling support. Ensuring that customers are well informed of the product features sold through SP's/ Bank Acting as a team player and reporting the number of applications logged in for the business everyday to the reporting manager without fail Ensure high level of Persistency & Customer Service to the customer Measures of Performance Relationships: Internal Business Relationship: Training, HR, Key stake holders, MIS & Operations External Business Relationship: Channel Partner - BM's of assigned branches & SPs Required qualifications and experience : Graduation/ Post Graduation Degree/Professional Degree Preferred Experience: 0-4 years Knowledge and skills desired : Technical/ Functional Essential: Knowledge of insurance sales; Excellent Interpersonal Skills; Basic knowledge on Computer Operations Desirable: Knowledge about the insurance industry; Should be high on initiative; Well groomed and confident
Posted 1 month ago
0.0 - 4.0 years
7 - 13 Lacs
Indore, Madhya Pradesh, India
On-site
Job Title: Relationship Manager Bancassurance Key Accountabilities Assist /help SP to generate leads and log in prospective applications Driving and motivating the bank SP, logging in applications sourced, through operations department Tapping the right database of the branch and ensure authentic documentation Build relationship with the business partners and ensure self and SP targets are met effectively Adhering to PNB MetLife policies and providing need based selling support. Ensuring that customers are well informed of the product features sold through SP's/ Bank Acting as a team player and reporting the number of applications logged in for the business everyday to the reporting manager without fail Ensure high level of Persistency & Customer Service to the customer Measures of Performance Relationships: Internal Business Relationship: Training, HR, Key stake holders, MIS & Operations External Business Relationship: Channel Partner - BM's of assigned branches & SPs Required qualifications and experience : Graduation/ Post Graduation Degree/Professional Degree Preferred Experience: 0-4 years Knowledge and skills desired : Technical/ Functional Essential: Knowledge of insurance sales; Excellent Interpersonal Skills; Basic knowledge on Computer Operations Desirable: Knowledge about the insurance industry; Should be high on initiative; Well groomed and confident
Posted 1 month ago
0.0 years
1 - 1 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Dear Candidate, ROBOTICS Technologies seeking a dynamic and results-driven US IT Recruiter to join our team. The ideal candidate will have experience in full-cycle IT recruitment, sourcing top technical talent, and working with US clients. You will be responsible for identifying, screening, and placing IT professionals in contract, contract-to-hire, and full-time roles across various industries. Job Role: Human Resource Specialist Key Responsibilities: Manage end-to-end recruitment for IT positions, including sourcing, screening, interviewing, and coordinating placements. Utilize job portals (Dice, Monster, LinkedIn, Indeed, etc.), internal databases, and social media to source potential candidates. Assess candidates technical skills and experience through interviews and evaluations. Negotiate compensation, benefits, and contracts with candidates and clients. Build and maintain strong relationships with candidates, consultants, and hiring managers. Work with different work authorizations, including H-1B, OPT, CPT, Green Card, and US Citizens. Stay updated on industry trends, market rates, and hiring best practices Salary: 14000 (Free AC hostel accommodation and food) + Incentives (Performance based) Free Wi-Fi, TV & Quality food in hostel WORK FROM OFFICE Week offs: Saturday & Sunday Work Timings: 6 PM to 4:30 AM (Night Shift) office Location: Robotics Technologies, Amma News Building. 43/A,Union Bank ATM Line , MLA colony, Road no :12 Banjara hills Hyderabad - 500034. WhatsApp your resume to Naina(9177373568)
Posted 1 month ago
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