Public Relations Account Director

As a Public Relations Account Director at our Public Relations agency in Delhi, you will play a pivotal role in leading client account teams to deliver exceptional service and strategic direction. With 9-11 years of experience, you will be responsible for managing client deliverables, ensuring high client satisfaction, and driving client retention. Your problem-solving skills will be crucial in addressing client feedback and resolving any issues effectively. You will be expected to formulate insightful points-of-views and recommendations for campaigns based on a deep understanding of media, communications, and client requirements. Independently managing a client portfolio, you will identify and capitalize on upsell opportunities to drive business growth. Your expertise in communications solutions and programs will enable you to offer valuable recommendations to clients, leveraging your knowledge of the integrated communications landscape. Ensuring the right staffing for clients and optimizing team performance will be essential for efficient client servicing operations. Motivating teams to collaborate and deliver high-quality campaigns consistently will be a key aspect of your role. Your proficiency in driving service quality, client retention, and growth will be instrumental in developing strategic plans for the assigned client portfolio. You will provide senior-level counsel on media, crisis management, messaging, and establish strong professional relationships with key client representatives, journalists, analysts, and influencers. Experience in mentoring, coaching, and managing team members will be valuable, along with the ability to thrive in high-pressure and complex environments characteristic of modern-day communications professionals.,