Job
Description
Public Key Infrastructure (PKI) Basic understanding of certificate-based authentication principles, including the use of digital certificates, private/public key pairs, and smart card technology. Familiarity with the process of validating user identity using certificates and the role of certificate authorities (CAs). Experience troubleshooting hardware (E.g., card readers) and software issues on Windows and/or Mac laptops. Familiar with Cryptographic concepts (E.g.,- symmetric/Asymmetric encryption, digital signatures). Good experience on technologies like (E.g., - MS ADCS, OpenSSL, Venafi),external vendors (GoDaddy, DigiCert etc..) Extensive knowledge on SSL/TLS ,OCSP ,AIA,CDP concepts. Good to have scripting or automation (PowerShell) experience. Types of signing the certificate (Secure email, document signing, code signing, excel signing). Manage the lifecycle of digital certificates, including issuance, revocation, renewal. Good understanding of HSM(Hardware Security Module). CRL Renewal process /CRL and delta CRL concepts. Configure and maintain NDES(Network Device Enrollment Services) to support certificate enrollment for mobile devices /Intune/mas360,Troubleshooting NDES related issues. Manage root and issuing CA key ceremonies. PKI architecture ,CP(Certificate policies ) ,CPS(certificate Practice Statement) documents. Good knowledge on wild card certificates. Additional skills in PCI DSS(payment card industry data security standard) Good understanding of HSM in PCI DSS Knowledge on Types of Tokenization (Token generation, Token storage, Token retrieval) Review and validate software requests and tickets. Strong problem-solving skills and attention to detail. Excellent interpersonal and communication skills, both written and verbal. Ability to explain technical concepts to non-technical users in a clear and patient manner. Experience with help desk or ticketing systems is a plus. Prior experience in IT support, desktop support, or a similar technical support role preferred Desired/ Secondary skills Documentation and Best Practices: Maintain documentation for configurations, processes, and best practices Troubleshooting: Good to Have remote troubleshooting techniques, Skills, Knowledge of PKI & Change Management process. Customer service-oriented Domain Manufacturing (COREMFG) Max Vendor Rate in Per Day (Currency in relevance to work location) INR 6500 Per Day Delivery Anchor for tracking the sourcing statistics, technical evaluation, interviews, and feedback etc. Swati Joshi swati.joshi06@infosys.com ; Santosh Karne karnesanthosh.kumar@infosys.com Client Interview / F2F Applicable No Work Location Pan India ( all Major Cities ) Pune, Mumbai, Delhi, Noida, Bangalore, Hyderabad, Chennai, and Kolkata. Start date 05 June 2025 WFO/WFH/Hybrid WFO As per Company Policy BG Check (Pre/ Hybrid/ Post onboarding) Post Onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO YES. 3 Rotating Shifts.
